It was Clear from the start, a professional and experienced firm. Installation of our office carpet…read moretiles and slip resistant vinyl was flawless, highly recommended.

Fitter made a pigs ear when cutting the floor around my radiator pipes, so I contacted the Leeds…read morestore to sort it. Had the unpleasant experience of being gaslit by I believe it was 'Oneil' - telling me it was meant to be like that, and that the fitter hadn't received complaints before. Regardless of a glowing history, he had made a mistake and instead of O'Neil helping as you'd expect, he carried on being patronising, rude and argumentative. Must've thought I was born yesterday. Reached out to Colin from the Wakefield store, who agreed with me and confirmed the cut made was of a poor standard. Colin restored my faith and assured me the fitter would be back to rectify... weeks later and nothing. No follow up, no sign of the fitter coming to fix his shoddy work. No calls or emails from Colin. Absolute silence. I'd use your own fitter if you're considering purchasing your floor from here. Or better yet, go to a different supplier altogether.

Awful customer service. I supplied the measurements and they instructed that I bought 10 boxes. I…read moreonly needed 7 and when I tried to return the extras they said that it was outside the 30 days and wouldn't accept it because it was a special order. The flooring was a very common line of Karndean which I'm sure they could resell or return. I was never told that I had a limit to return the flooring at any stage. I contacted them and they said that they would ask Karndean to see if they would accept it back but they never responded to me. I rang to check on the status of the enquiry and they ignored my calls (recognising my number). I rang from a different phone and they said they salesman was busy and would call back but he never did. Eventually the store manager responded via Web chat through the website and also said he would see if Karndean would take the boxes back but never replied again. They oversold the quantity to me but then wouldn't accept returns of a common item which I'm sure they would resell within weeks. Then just ignored me. Won't be going back.

Dealt with this customer as they were the most helpful, you definitely pay for excellent service…read moreand quality here! I had my Bedroom done and because of how good the job was i had the other two rooms done as well. Highly Recommended

From the owner: At Birstall Mill Carpets we can provide an excellent service on all contract work including…read moresub-floor preparation screeding. We have a huge supply of carpets and flooring for all your requirements.

We could not be happier with the work that has been completed on our home by the team at Horsforth…read moreHome Interiors. They have recently renovated our loft space. The level of service we have received from start to finish has been exceptional. Communication was excellent regarding the initial measuring up, to the design, to visiting the showroom to finalise plans and book in the job, to daily updates on progress and plans for the next day and being available whenever required to help accommodate changes. The guys even gave up their Saturdays and worked into the evenings some days to make sure that progress stayed on track. The entire HHI team have been hard working, polite, trustworthy, punctual, reliable, understanding, and accommodating to last minute changes. They really couldn't have done more for us and nothing was too much trouble. The selection of products and services available is vast and the level of expertise you receive is high. Every small detail has been considered and it's clear to see that the team take pride in what they do, they are all perfectionists with a passion for their trades. The quality and standard of finish is second to none and we really could not be happier with our new bedroom, en-suite bathroom and storage rooms. I would not hesitate to recommend them to anyone needing any form of home improvements. We would like to say a MASSIVE thank you to the whole team. I'm sure we will be back when it comes to redoing our bathroom and kitchen in the future!

I used this company to fit out my kitchen & also fit some bedroom wardrobes…read more There work was fantastic! I couldn't be happier. They have such a wide range of products it was difficult to decide but with there experience they helped me chose what was best for the space I had. Great guys, really friendly. I would defiantly use again.

Independeant Carpet shop. Great variety to choose from with roles and loads of carpet books. Also…read moregood range of hard flooring. Excellent customer service and top quality fitting service.

From the owner: Domestic and commercial flooring specialists. Supplying…read morecarpet, vinyl, luxury vinyl tile (LVT), wood flooring, laminate flooring and carpet tiles.

Dont buy they sell SECONDS, take your money up front and then zero after sales/customer…read moreservice....... 2 out of the 4 carpets have large faults on them - . even there own carpet specialist said they should never have been fitted as the faults are clearly visible. The fitters damaged the skirting of my newly fitted wardrobe and chipped the paintwork in my hall and bedroom. There are also gripper scratches on the walls. They offered to replace 2 carpets but with 50% being faulty and the damage i asked for a refund. At this point i was told i was after FREE carpets by the manager!!!!!. My husband has been dealing with him for the last 12 months - yes 12 months, promise of call backs and excuses. We paid 2k in total and they finally refunded a pittance of £138. Avoid avoid avoid

Jim's carpets is a large shop selling a wide range of carpets as well as laminate, engineered and…read morereal wood, and vinyl flooring. They also provide a bespoke carpet colouring service allowing you to match the colour of your chosen carpet to any desired interior colour scheme! The ground floor of their shop has a large display area for carpets, mats and rugs and there's more downstairs, where you can find laminate, wood and vinyl flooring options as well as a variety of rugs of different sizes, styles and prices. First established in Leeds in 1962, Jim's Carpets has nearly 50 years experience catering for Leeds' flooring needs and the staff give the impression of enjoying their job - they are friendly and more than happy to help and give advice on any of their products. Jim's Carpets is an independent shop and appears to pride itself on the experience and knowledge of its staff and the quality of its products, so if you're looking for flooring solutions Jim's Carpets would definitely be a good place to start!

Perfection Carpets in Moortown sells a wide range of floor coverings, from the obvious - carpets -…read moreto vinyl, hardwood and laminate flooring and rugs. As it was St. Patrick's Day when I popped in for a browse, they had gone all out and painted all of their windows with Ireland-related imagery including a leprechaun, loads of clover leaves, a pint of guiness, a harp, a pipe and the joful phrase 'Top O The Mornin To Ya!'. It all looked rather festive and amusing! I assume one of the staff is Irish! The shop is much bigger than it appears outside, with an extensive range of carpets, small bathroom mats and a wide variety of rugs in many different sizes, colours and styles. Perfection Carpets provide a free carpet fitting service with all carpets bought, which saves money and hassle for the customer. Other flooring ranges from tasteful, shiny wood to my personal pet hate, laminate flooring, and probably even worse, lino designed to look somewhat unconvincingly like wood, though I don't blame the shop for selling this as I know many people seem to somehow think these types of flooring are a good idea! The staff seem friendly and knowledgeable and clearly have a sense of humour!

From the owner: Our business specialises in carpet and wood flooring. We are a family run business with over 25…read moreyears of knowledge and experience.

a nice chap called David recently visited our home to fit my lounge carpet and I am over the moon…read morewith it I would recommend using a small company rather than the lager ones every time