We have had a really hard and upsetting time with Timberwise Liverpool. I hope this review serves…read moreas a warning to others looking to get dry rot / damp treated. They started a job removing dry rot from our downstairs living room. They replaced a window, multiple floorboards, and replastered a quarter of the room. As well as treating the rot. Timberwise were a nightmare from start to finish. The rot has since been found again in the skirting boards in the same area. 1. They cost a a lot more than other companies 2. They took nearly 2 months to complete a job which should've been done in 1 week 3. We found rot back within 18 months in the same area 4. They were going to charge us £160 just to come out and review what the work they had completed 5. Their surveyor came out and spent 2 minutes looking at it, he failed to assess both the walls and floor boards 6. He said that they had failed to properly finish the job 7. He spoke to a director who refused to honour our guarantee (which is therefore not worth the paper it is written on) and refused to finish the job 8. Now we are left with an incomplete job, visible dry rot in the room, a guarantee which is worthless, and have already had to pointlessly redecorate the room once which cost us £500 Its awful what has happened to our beautiful home. Timberwise are a big corporation who don't treat their staff well at all. They cost alot of money and charge for guarentees that they don't honour. I couldn't help feeling from the beginning that they are only be interested in your money.

From the owner: We offer a full range of property care services including: Damp proofing, treatments for…read morepenetrating damp and condensation Dry rot surveys and treatments Wet rot surveys and treatments Woodworm surveys and treatments Timber and damp surveys for home buyers Basement waterproofing - design and installation

We used Timberwise (Sherborne branch) to investigate and subsequently treat a wood-boring…read moreinfestation in our loft. Everything from initial contact, site visit report and quote and the subsequent treatment which we had today was excellent. Big thank you to Norman from the Sherborne branch who visited to treat our loft today. He was friendly, put down carpet protectors everywhere and cleaned up afterward to an immaculate standard. Would highly recommend this company.

This company charged for a condensation which turns out to be a one page quotation for work, not a…read morereport of an investigation of the causes. I had to chase for the 'report' after one week. You'd be better off using a company which quotes for free. This isnt a comment on other surveys as I only used their condensation survey

Posting on behalf of my mum. I called Sudell services out as I could see something sticking out of…read moremy guttering. The chap was very plesent. It turned out there wasn't a problem. He wouldn't accept any payment for his time. I will definitely be using again and would highly recommend. Thank you Sudell services!

From the owner: High reach gutter cleaning using specialist gutter cleaning machines reaching up to 4 storeys high…read moreand over conservatories without our feet leaving the ground. We also offer a specialist gutter repair service to fix leaking or damaged gutters. We are so confident in our repairs that we guarantee them for 12 months.