We have had a really hard and upsetting time with Timberwise Liverpool. I hope this review serves as a warning to others looking to get dry rot / damp treated. They started a job removing dry rot from our downstairs living room. They replaced a window, multiple floorboards, and replastered a quarter of the room. As well as treating the rot. Timberwise were a nightmare from start to finish. The rot has since been found again in the skirting boards in the same area. 1. They cost a a lot more than other companies 2. They took nearly 2 months to complete a job which should've been done in 1 week 3. We found rot back within 18 months in the same area 4. They were going to charge us £160 just to come out and review what the work they had completed 5. Their surveyor came out and spent 2 minutes looking at it, he failed to assess both the walls and floor boards 6. He said that they had failed to properly finish the job 7. He spoke to a director who refused to honour our guarantee (which is therefore not worth the paper it is written on) and refused to finish the job 8. Now we are left with an incomplete job, visible dry rot in the room, a guarantee which is worthless, and have already had to pointlessly redecorate the room once which cost us £500 Its awful what has happened to our beautiful home. Timberwise are a big corporation who don't treat their staff well at all. They cost alot of money and charge for guarentees that they don't honour. I couldn't help feeling from the beginning that they are only be interested in your money. read more