As a third opinion after talking to a couple of the big pest control companies, we contacted Neil from KC Pest Away for what we thought was a bed bug problem. He talked us through potential treatment options, heat versus chemicals, and came to our home to evaluate our situation. He was incredibly thorough, looking carefully to find any signs of infestation. We had previously captured a couple of the suspect bugs, Neil took them with him and examined them under a microscope later that same night. His determination was our little friends were bat bugs, which are nearly indistinguishable from bed bugs to the naked eye. Anyway, turns out we didn't have a bug issue as much as we had a bat issue. Bats were removed, bugs went away. So, instead of charging us an easy $1,800 for treating our perceived bed bug problem, he made sure we knew exactly what we were dealing with. Amazing job. read more