We have used Midwest Exterminators for many years. Our tech is Zev. He is Awesome as USUAL! I don't know what I would do without him! Zev is very thorough and reassuring! I can't say enough wonderful things about Midwest Exterminators. We have used Midwest Exterminators for many years. Our tech is Zev. He is Awesome as USUAL! I don't know what I would do without him! Zev is very thorough and reassuring! I can't say enough wonderful things about Midwest Exterminators. read more

We needed pest control in Ottawa and wisely did not have confidence in the first company we contacted, their inability to recognize the evidence, and their misinformation. I contacted Midwest Exterminators because I know they service many of the apartment complexes in Lawrence and are trusted. They quoted me an honest price. They gave me excellent and accurate information beyond the basics. Ottawa is not on their regular route and they explained how it would be scheduled. They were friendly. The exterminator came when he was scheduled. He did exactly what we needed. He was professional, thorough, courteous, explained what he was doing and what he observed, asked appropriate questions, and summarized at the end of each visit. He has been a pleasure to work with through each treatment and we had confidence in his work. The problem was resolved. We are happy with the experience and greatly relieved. read more

These exterminators act more like inspectors and have caused many tenants to not have their leases renewed. After my nextdoor neighbor's apartment flooded, she noticed roaches and saw them coming through the cracks in her ceiling, air vents and her electrical outlets.I didn't see any for over 6 months but they apparently didn't fix her problem because I started getting them. Midwest Exterminators started coming monthly and we were supposed to clean all of our kitchen and bathroom cabinets, counter tops and floors out everytime. With limited space, the only place to move all of this to was my living room. Of corse the exterminator reported me for clutter because of this and I received lease violations each time. As a disabled senior all of this moving was quite a burden on me and disrupted my daily living. One tine my brother was there to contain my dog and let him in to spray but I was in my restroom getting ready. He could've come back after he sorayed other apartments but instead called the office to report that I'd blocked his entry. Oh, I also received another lease violation when I opened up my HVAC closet for him to spray in and discovered condensation. I never open that door ( the ac was working fine). Before I had a chance to call maintenance he'd already called management and they issued ne yet another violation. On top of all of this, their spraying was ineffective and they never treated the source. After other tenants and myself reported to both management and the exterminators that there was standing water in the basement. Stay away from this company. read more

Watch out for surprise fees. We called in advance and requested and scheduled free inspection. The day of the appointment, they surprised us with a $50 inspection fee, for this service. We totally understand and would have been happy to pay for the inspection, it just rubbed us the wrong way when they agreed to do a free inspection in advance, then 'day of' they said they forgot to tell us their policy changed and they charge for the inspection now. They did offer to apply the $50 towards any services we may end up needing, but we declined as they already lost our trust. I'd rather not risk any more surprises or forgotten changes in policies. I was disappointed they were not willing to make an exception to their 'new policy' and honor our original agreement. Hopefully this was just a fluke and they get more organized. They seemed very friendly otherwise. read more

#handy Joey is always very polite and through with pest control treatment! Rox is always very helpful and awesome to work with!

Jared is the greatest. 5 stars all around. He always is so pleasant. He has great communication and is very understanding of the needs here at my property. I have had other great techs from the company to my property as well and have had no issues. When I took over my 216 apartment complex roaches were a huge issue. This is no longer the case thanks to Jared and Midwest exterminators. read more

I gotta say you guys are pretty awesome and are flexible with any requests and do your job well. I've had you all come out several times because I live in a hole of an apartment and appreciate each visit. Last time the guy and I had a conversation through my home camera and he was willing to let my dog out of the room when I asked after he finished spraying. Again. You guys are awesome and appreciate your good and hard work! read more