I had a small crack at the top of my iPhone screen and took it in to get the screen replaced. They…read moreasked for payment upfront. I was hesitant but thought since it was in the ghetto, people probably take off without paying so I went ahead and paid with cash. After an hour of watching him struggle with my phone, he hands me my phone and I leave. I get in my car and nothing worked. I go back in and the tech acted surprised to see me. By this point, I was upset so I just told him to get it fixed and I went back to wait in my car. About 20 minutes later he came out to my car. I had my window down from smoking a cigarette and he hands me my phone and said, "it's fixed." I tell him to wait while I examine my phone and of course, nothing worked. I hand him the phone again and he went back inside. 30 minutes later he comes out and tells me he needs more time to fix my phone and asked me to return tomorrow afternoon. I said no, just give me my phone and I'll take it somewhere else. He pleaded with me and said his manager was on his way over to help him fix my phone and promised me that the phone would be fixed by 7:30 PM the latest. BIG MISTAKE! I arrived back at the shop at 7:25. As I entered the store i can see that the manager has another phone screen attached to my red iPhone. He tells me that the home button is broken and they are attempting to somehow install the digital home screen button on my phone. Confused and at a lost for words, I asked why are you doing that? Just fix it. The manager, a Nigerian dude proceeded to tell me he cannot fix the broken home button that I broke and I stopped him and told him, No. My phone was working just fine when I brought it in. I told him to put my phone back together and return my money. He got aggressive and said I was not getting a refund after all the time they spent on my phone. I laughted and told him he was crazy because I brought in a working phone and i am not leaving with a broken phone. He then got out from behind the service stand and tried to fight me. I didn't have any way to call for help so I went outside and stopped a lady walking by to call the police for me and the manager ran up and locked the doors. With all the ICE protesting happening, the police never showed up so I drove to the police station and filed a theft report. See you in court.

Great communication, work got done in less than 30 minutes and was by far the most affordable…read moreoption I found.

5 STARS? ARE YOU KIDDING? I'm interested in conveying the…read moreneed to give 15 STARS in/over 10 STARS!!! Joe, Josh, Jeremy, are all HIGHLY Adept in CUSTOMER SERVICE, not to mention the Spontaneous, Thorough Knowledge, with regard to the conversational aspects to your needs, interests, and your computer's dilemmas, no matter what or how severe the issues are!! My contact to them came from an interest to accommodate a quick turn-around-time. I described the perception that I had concerning my problems, and they said it could be 2 to 3 days, which was music to my ears. They were the 2nd of two contacts I had made with the same inquiry. My laptop was infected and malfunctioning with regularity, to the point it would 'freeze', 'crash', or just not allow sign on, and activation. They(Josh) received my computer and talked to me about its apparent visible problems when assessed at the drop off time, 2 to 3 days for the remedy to be completed. The 'operation' involved would need to have the laptop completely refreshed to 'factory specs', and reload all files and data, which would restore the glitch free operation of a new computer! They installed NEW anti-virus, and malware programs which they absolutely trusted, and advised to be installed, replacing the inferior programs that allowed the infection in the first place. At the 2 1/2 day mark, it was ready, and I picked it up, took it home, and was dazzled by the freshness of the operational abilities. THEN IT CRASHED/LOCKED UP! I called them and they said bring it right back and they'll repeat the whole process again on their 7 day warranty period. AGAIN, amazed, and respectful of and appreciative for their personable, attitude and willingness to solve that pesky problem. This would take the same time period, and they guaranteed the solution, which I had NO doubts. Picked it up again after a couple of days, and it was again just as dazzling as the first go-round, and enjoyed the 'operation with ease' they re-provided to me and my Computer. I had an additional issue that I communicated to them after they went through it the second time, I took it back last Wednesday the 23rd of Sept, with that problem to be rectified. I got it back from them on Saturday the 26th, and took it home, and VOILA.....I'm a HAPPY CAMPER, and eager to pat them on the back, and convey my appreciation to them for their "DUE DILIGENCE" and that "CUSTOMER SERVICE" that stands HEADS & SHOULDERS above any other I've had to deal with from any field or industry or Company!!!! Let COMPUTER REPAIR & SERVICES be YOUR destination target to be the END ALL to your computer's misgivings and proclivities, that frustrate and confound many of us!! WITH ALL THAT THEY PROVIDE, The treatment of you, as though you ARE THE ONLY CUSTOMER THEY HAVE, and the services, and the knowledge, and the 'STICK-TO-ITIVE-NESS they demonstrate is indespensable, and they DO NOT CHARGE ENOUGH in MY Honest Appreciative Opinion!! I apologized to them for the severity of the problem and time consuming attention to detail the dedicated to me and my stalemate as I was burdened with, they said my Computer was one of the worst they have seen, although a good high end computer, it was in desperate need of this EXPERTISE! HOW ELSE CAN I PROMOTE THESE GUYS!! It's NO MISTAKE calling them in on your desperation to be resolved and restored!! THEY ARE VERY FAIRLY PRICED, many aspects to their abilities and services, emergency calls, set up of new computer set up, house calls available, business calls available as well. They are the QUINTESSENTIAL one stop/one call Shop to get you fixed! JEFF JOHNSON......HAPPY HAPPY HAPPY...DON'T WORRY!! BE HAPPY!!

I've been using Computer Repair and services for a few years now and they are always prompt in…read morereplying to my tickets for aid and they always take the time to help me. They are reasonably priced and always quick to respond. I appreciate the service and have never been disappointed. Thanks Josh and crew!!! Nancy Gonsowski

Super friendly and fast service, Cool Tech Repair. Highly recommended if you need to replace a new…read morescreen for your iPhone. Rick is very detailed after the replacement he will make sure everything works as it should. Cool Tech Repair served area that is within 20 miles of 55038. But I lived and work further but I was skeptical about other repair places and Rick was really quick in response. I decided to make an appointment to meet Rick in Shoreview. I'm satisfied with his repair performance on my iPhone 6S it's worth the 29 miles drive. Highly recommended!

This guy, Mark Fawcett, is amazingly talented, competent, and reasonable in his pricing. Mark…read moreresponded with an hour or so and, even tho he had been working on other people's stuff all day, stopped by my house on his way home the same evening. He looked at the computer for free, then fixed it then & there for a very reasonable minimum. I highly recommend him, both for his expertise and trustworthiness. I occasionally worked on Macs for years at my work, but Mark looked at my dead MacBook Air, which I assumed was a dead brick that I would spend a little on to confirm that, and did something I would have never thought of, simple and effective. Then ran several diagnostic softwares on it to clean up the system and HD mapping. What's more he was great to talk to, and very personable for a technician. I look forward to calling him for all my computer problems.

Mark is topnotch. Professional. Courteous. Knowledgeable. Confident. Trustworthy. My MacBook…read moreAir was eating up hard drive space. After numerous unsuccessful trouble shooting trips to the Apple Genius Bar, I contacted Mark and soon received a text message with a few questions. He met me at my home on a Friday afternoon. We determined my hard drive needed to be wiped clean and reinstalled from my backup. He took my machine home and kept me informed via text. Mark returned the machine to me on Sunday afternoon. Before he departed we turned it on and made sure everything was working . Amazing service.

I highly recommend this place. I was given good, straight…read moreforward, service. The price was very reasonable.

Ok. It's working and everything is great. I AM truly happy…read more My only beef is that I was told they recovered 4 gigs of space (I have a 200+ gig hard drive and just under 300mb when I check the properties on the C drive). So unfortunately that isn't true. At least I have room now to dump stuff onto a backup hard drive I bought that is a terra byte. Also, whomever verified this business from Yelp didn't bother calling the number. Their website is not updated but the picture I submitted is from the corner of Randolph and Hamline. Maybe I should get a street sign in the picture to help with the "business verification?"

6 words: Stop looking elsewhere. Use this shop!…read more I have no idea how he handles other customers, but he did extremely well by me. One email, he responded immediately. One phone call, he stopped by my house that day. He took apart my flat screen. Replaced some capacitors. Put it back together. It worked. He was gone within an hour. Let me repeat, he did a house call! Who does that any more? This man does, that's who! Oh, and price? Less than $100. I can't even have Best Buy even LOOK at my broken TV for that. Fast. Courteous. Respectful. Skilled. Effective.

Great service! I…read morecalled to get an estimate for repairing my 1999 Toshiba 61in projection TV. The issue was occasionally it was failing to turn on & the power light would blink. You would need to unplug it & wait any ware from 5min to a few hrs to plug it back in for it to work. I gave Pete the info about the TV he requested & he called back a few hrs later with a estimate after researching the issue of $130.00 to $225.00 depending on the exact issue that he would find. I scheduled a service call for the next day (Saturday). Pete called when he was in route & once he arrived he got right to work. It took about 2hrs to find & fix the issue. When I went to pay the bill it was under the estimate, it for $127.50. I am very satisfied with the customer service & job preformed.

Vadnais Heights My…read moreDell Inspiron (18 months old) decided to take a sudden nap. Blank screen, totally unresponsive, -- a lot like a fight with your girlfriend/boyfriend. I dropped my "bratty" Inspiron off at Techie Dudes on a Wednesday and had a nice conversation with Will. (A good listener.) Will said to check back in a couple of days. I called on Friday afternoon and spoke to Erik. Erik said Will had left (service call) but he'd check on it as he had some time. About an hour later, Erik called me back and happily announced he got the Inspiron up and running. All good after five, test restarts! Erik was above and beyond. Genuinely concerned, professional and personable. This level of personal service is rare today. Yes. I absolutely thank and recommend Techie Dudes!

Quick reply to my on-line scheduling request - great customer service!…read more Rob kept me updated as he worked on my failing laptop. He answered all of my many questions and provided helpful information about how to contain costs while still making a big improvement in my laptop performance. Price was reasonable and service was fast. I will definitely use Techie Dudes again!

My Mac screen got a crack in it, and the display no longer worked…read more I brought to other places for an estimate first, and then went to Quick Fix. Quick Fix fixed the Mac screen much faster than other shops had given me an estimate for fixing, and at a lower price. The quality of their work was excellent! I would use Quick Fix again if I needed a device repaired.

first time being here and Yogi is a good guy those good work really friendly quick workread more