Had an issue with my printer not talking to my computer. Anthony was tasked with fixing this for…read moreme. He was professional and courteous and boy, they know their stuff there. Even when you go physically into the shop for repairs or help, they are right there to assist you and greet you. They never make you feel "computer dumb" they are amazing. I'd trust no one else with my computers. Becky Berhow

I brought my computer to Easy IT on Tuesday at 4:17 and required prepayment for their advanced…read morediagnostic, which by their agreement would be done within 24-72 hours. I reached out multiple times and got no updates at all. On Friday afternoon, I called them again and after a long, unclear conversation, they asked for more time. At 5:17 PM, I finally received a diagnostic video. They then told me the computer couldn't be repaired and the only option was a new motherboard costing over $800. Immediately after, they tried to sell me a brand‑new HP and quoted just over $1,200 including a data transfer. (I had already backed up everything to OneDrive, so the data transfer was unnecessary), and they were going to charge me for it. When I picked up my computer today, the person admitted he never reached out, never provided progress updates, and was not transparent that the diagnostic wasn't completed within the timeframe. The missed deadlines, lack of communication, upselling, and attempt to charge for services I didn't need left me feeling misled and taken advantage of. I cannot recommend Easy IT based on this experience.

Always professional valued services and value recommendations. Great directives and answered…read morequestions of concern. Most helpful selections in equipment choices and set ups. Recommend them regularly to other's needs business & personal .

They have great customer and help desk service. There online backup product www.minnbu.net is the…read morebest online backup service around. I give them 5stars!

I wish I had found this business sooner. My iMac was running slowly and had been targeted with…read moremalware. Living in new Richmond, I took it in to our downtown repair shop. After going there three times and paying for a repair, it was no better than when I had first brought it in. Greg at digital garage had the computer less than a full day. It is now running well as it did when I purchased it new seven years ago. I can't recommend this business highly enough. Having had an experience at the opposite end of the spectrum really points to the fact that these people are the best.

Brought my son's laptop computer in to have the fan replaced, they claimed that when they opened it…read moreup and cleaned it, it was so full of dust that it wouldn't even power up. "Needs a new motherboard or processor" was the diagnosis. They charged me $48 dollars for this piece of insight, but didn't bother preparing an estimate for repairs because they didn't think it would be "worth fixing it when you could buy another one for $300 or $700". When I asked what they had, they said they really work with business computers not personal ones. When I took it for a second opinion elsewhere, it fired right up and they promptly put the new fan in as requested. What kind of hillbilly tech shop is this anyway?

I've worked with NTI for the last few years, and they are awesome! Helpful, professional, and…read moreprompt. Highly recommend.

When we decided to upgrade to quick books multi user we had problems with our network connection…read more Intuit spent several hours and could not fix it. We called Ryan to help us out, he and his team worked on it right away and got it working flawlessly within a very short time. These guys are the best. He also accessed our network security and gave us several great ideas to help us be more secure on the internet.

Quality service with honest and fair pricing. Team Technology was the gold standard in Apple…read morecomputers. I trust you all are doing well.

I was in need of some advice on my Mac. This company was interested in helping me. I stopped in…read morewith my Mac and talked to the tech, he inspected it as i stood there and he fixed it. I was expecting to pay for a new hard drive, maybe more? and this guy did the work in minutes without charging me a buck. Crazy, I think I found the best tech company in the WORLD. Thanks for your time and knowledge, forever grateful. Joe from Stillwater. MN

These people ALWAYS come through! had an IPhone charger…read moreopening problem. Young man took a detailed look, well, my Otter case was broken and prevented the cord from going in all the way. I felt kinda stupid, I think he figured that, and kindly sent me on my way. Would not let me compensate them, said was glad to help... They have repaired a number of my items over the years. Honest, is the best description for them!

Fixed my MacBook inner screen, the guy was so nice and pleasant to work with and figured out what…read morewas wrong right away and got it fixed ASAP. Will definitely go back if I need to:)

I have been trying to get them to fix an issue for 4 days....I am in the "que" with no relief in…read moresight.

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Fast, friendly, professional service at a fair price. 5* Took less than an hour to fix my Dell…read morelaptop which others wouldn't touch. Thanks Mitch

What can I say, Mitch was absolutely amazing. I dropped my laptop while i was on vacation, and he…read morewas able to recover ALL of the priceless photos i had taken. My daughters wedding, the sunrises on the beach. The volcano. Anyway, i would recommend him to anyone that will hear me. He was fast and affordable and extremely kind, I think he had said he had been doing IT for something like 19 years. Go to Mitch, he has a lifelong customer in me.!!! 5 stars!!!