Wouldn't you know it, hottest day of this young spring and my AC goes down. Called RupCoe had a man…read moreout the next day. Aidan was terrific! He explained everything and got it going, but we both agree the unit could malfunction again. If so, he left me my options. If it stops again, I'll call RupCoe back and make sure Aidan is my tec.

The work had to be done on a Sunday, I give them credit for that. The young man that did the work…read morewas courteous, well mannered and left the worked on space clean and undamaged. The kitchen drain blockage was corrected. But...the cost of the repair was OUTRAGIOUS! Over $400 to clear a stopped up drain. I live in the same town as their main offices and have used them before, and still such a bill for a simple task was out of line. Be cautious calling the company to do work.

I called for a non-emergency issue with a pump attached to our basement utility sink. I left a…read moremessage and my call was returned promptly. The office staff was professional and pleasant. She asked a number of questions some of which I couldn't answer (question-what kind of pump? My answer "black"). Not once was I made to feel silly because I didn't know the answers. The appointment was made quickly, I was surprised that it would be the next day. Lou arrived promptly and was easy to speak with. He addressed the pump issue, checked the pressure in my well tank, fixed leaking gas lines and fixed my sump pump. The cost was in the range I expected. The most impressive thing is that he left the area cleaner than when he arrived! He even cleaned my utility sink (yes, it was in need of it, but...)! I definitely will call again for plumbing needs.

Nice people. Used them a couple of times. Haven't had any issues. They do the job right and thats…read morewhat I care about.

Came quickly and took care of our issue with a lower quote and final price than other businesses…read morehad offered. Very kind and helpful too!

Andrei did an outstanding job with my heating maintenance, including a thorough blower cleaning and…read morefixing the door switch. From start to finish, he was extremely professional, knowledgeable, and respectful of my home. He took the time to explain what he was doing and made sure everything was running efficiently before leaving. The pricing was very fair and transparent, with no surprises. It's rare to find someone who combines quality workmanship, honesty, and great customer service--Andrei absolutely does. I highly recommend him for any HVAC maintenance or repairs. Go to provider. Thank you Andrei!

My bathroom sink was clogged and I couldn't locate the issue. They came right out the day after I…read morecontacted them and fixed not only the clog but a couple of other plumbing issues I had. Very professional, quick, and neat, and the pricing was reasonable. Would use again!

Water started pouring out from under our kitchen sink, and I needed a plumber immediately! I have a…read moregreat plumber that I'd hired years ago for a big renovation, but that person was not available on an emergency basis. I chose Mike based on the Yelp reviews, thanks Yelpers! Mike answered the phone on the first ring and was fantastic with communication. He gave me his cell phone number so I could text him pictures of the plumbing set up at my home. Mike's employee, Julian, showed up right at the scheduled time of 8 am and was wearing a mask, which I appreciate. Julian was friendly, polite, organized, and efficient. I felt comfortable having him work at my house. The price was reasonable and they gave us a 10% discount for paying in cash. I like it when businesses do that. Julian did a nice job. Have a look at my photos of before and after! We decided to upgrade our bathroom faucet, as well. We are thinking of having a couple more plumbing projects done and we would certainly use these plumbers!

The service was impeccable, the price was reasonable and I recommend this plumbing company! I was…read morecontacted before the plumbers came and I was informed throughout the process ( trap removed, toilet and shower snaked on another day). I also appreciated that they cleaned up afterwards! Highly recommend!

Once again, we had a plumbing issue in our home. We have used John Burton Plumbing before, for a…read moregarbage disposal install, so we decided to call them again on Friday. The answering service took the call and John called us back to get the details right away. It was not an emergency. He scheduled us for Monday. Dan and Miguel came out. Very professional, knowledgeable plumbers. As they progressed with the repair, they came and told us what they were finding and how they would repair it. They completed the task in about an hour. Also they noticed a possible other situation we may need to address and gave us the information we will need to move forward with that later. It concerns the Middlesex Water main valve. A Middlesex Water representative came out right away, to assist and let us know what he saw. That night, there was a new issue with a different bathroom that may have been related to the work they were doing. I called up, sent them a video and they came back today and fixed it. No charge for this repair. The first repair was very fairly priced. I recommend Jim Burton Plumbing for your home plumbing needs. Great communication with the office, owner and service plumbers.

Stan came out to our house to inspect the ailing hot water heater. He was punctual, courteous and…read morehonest about the scope and cost of the job. We will definitely circle back for future needs for the furnace later this year! Thanks!

We were very happy with the service Stan provided us. During the install of anew washing machine…read morelast week a drip from the shutoff valve showed itself when the feeder hose was removed. In Line was called, and after noting it wasn't an immediate concern we made an appointment for today. The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of. Did I mention he slipped on booties on entering the house to keep the floor clean? Nicely done!

I can't say enough good things about FlowPros! They've saved…read moreme multiple times with my air conditioner over the past couple of years--fast diagnosis, honest fixes, and everything still works perfectly. Most recently, they installed a brand-new furnace for us and the whole process was flawless from quote to finish. What really sets them apart is how fair their pricing is and how incredibly quick they are. Every time I've called (even in the middle of a heat wave or freezing weather), they answer right away and get someone out way faster than any other company I've ever dealt with. No endless waiting on hold or weeks for an appointment. Chris is amazing and very knowledgeable and Mason deserves all the praise as well. they're both extremely knowledgeable, professional, and genuinely nice guys who take the time to explain everything. You can tell they actually care about doing the job right. If you need HVAC or plumbing work done, do yourself a favor and call FlowPros. They've earned a customer for life! Highly, highly recommend! Feel free to tweak any part of it, but this version sounds natural and will definitely help them out.

Chris was easy to deal with and very professional, he was polite and took time to listen. we had…read moreput in for quote on a replacement HVAC UNIT and we had heard lots of horror stories with the big intallers with questionable quotation and other practices. He also followed back on many questions and installed the unit with the utmost care

Needed an emergency replacement of a faucet. Victor Guidetti…read moreresponded to the request within the hour, and then quickly showed up on site to determine the needed parts. Victor, and his helper, returned later in the day; with all the new parts. They methodically replaced the entire faucet system that afternoon; and the client is happy.

From the owner: Victor Guidetti Plumbing can handle all your plumbing and heating repairs and installations. We…read morespecialize in Water Heaters and are now certified in back flow preventor installation

I'm 72 yrs old and don't usually do this, but I NEED to try on behalf of Queen B Plumbing…read more Brenda, the owner of Queen B is a breath of fresh air in the services industry. She answers the phone, provides great product knowledge and more importantly LISTENS to the potential client. Because of the latter. I decided to give Queen B plumbing a try for a new water heater. A same day appointment was scheduled and Tony was the installer. Tony promptly showed up, assessed the situation and installed the new water heater. He was professional, personable, knowledgeable and left the area spotless. Thank you so very much Brenda & Tony. I wish Queen B only the best! JR "Coach Rod", Bound Brook, NJ

Our heat went out beginning of the week. No one was available to come out until Thursday. Because I…read morehad prior experience with Queen B plumbing and she was one of the companies that responded to my request. I went with Queen B plumbing. She sent out her technician Bob and he arrived a little early which was great. After diagnosing the problem he begin to work on correcting it. Before he left, he made sure the heat and AC was working correctly. Queen B to the rescue again. Queen G and family thanks you!

Here is a draft of the review that balances your appreciation for their technical skill with your…read morevalid frustrations regarding their pricing structure. Review for Roto-Rooter Rating: I have mixed feelings about my recent experience with Roto-Rooter. On one hand, their technicians are excellent. This was my second time in less than a year having the same sink snaked, and just like the first time, the plumber was professional, timely, neat, and successfully unclogged the drain. If you are in an emergency and need someone reliable who will get the job done right, they are definitely the way to go. However, I find it increasingly difficult to justify using them as a "go-to" service due to the lack of incentive for loyal customers. Paying full price for the same recurring issue within a single year feels steep. While the plumber did offer a $100 discount this time, that is a standard coupon amount I likely could have found elsewhere. What is more frustrating is that I've gone above and beyond to prevent this: * I purchased their proprietary maintenance cleaner (at 3x the price of standard retail cleaners) and used it exactly as instructed. * As a two-family household, we are extremely cognizant of what goes down our drains. * We previously used them for a major sewer line repair--a nearly five-figure job--less than five years ago. I would expect that level of history and investment to place us in a "high-value client" bracket with better pricing protection. The reality is that if it isn't an emergency, there are much more affordable options available for a standard drain snaking. Summary: Great quality and highly reliable, but the pricing model doesn't seem to value repeat customers or long-term loyalty. -- Jason

What a complete rip off. The plumber shamelessly tried to charge me $400 just to put a snake into…read moremy slowly draining toilet. I thankfully said no and got it fixed from someone else for $100. Please be aware of overpaying and protect your hard earned money.