I have now hired Patrick TWICE for apartment move-in deep cleaning because he is simply that…read moreeffective and amazing -- the first time for my own apartment as I was moving in, and the second time for a family member's. Patrick and Alex have the kind of care, excellence, obsessiveness, and eye for detail that makes an OCD clean fanatic like myself feel truly seen!! I knew that New York apartments tend to accumulate prior tenants' lives, grime, grease, pet hair, and layers of dust, and that landlords don't deep clean the way I would my own home. I found Patrick through his rave reviews on Yelp, and after a quick call discussing the size of my apartment and its condition, Patrick was able to book me the next day on a busy Saturday. Patrick and Alex spent 7 hours without break deep cleaning every inch of my home, including shelving, cabinets, vents, electric outlets, walls, ceilings, baseboards, and those cleaned-once-in-a-lifetime nooks and crannies. It was the kind of superb detailing work that truly takes 2 professionals the whole day, and I could have never done it on my own in even a week because I would just give up. They brought new cleaning supplies, fresh smelling non-toxic detergent, a powerful vaccum cleaner, and all the equipment needed to reach all those nooks and crannies. At the end of their job, I felt I could finally relax into my new home, and everything was sparkling and new. If you are looking for a regular weekly cleaning, that's what you should ask for and many cleaning companies offer that service -- but if you are looking for an apartment move-in or move-out DEEP clean that removes decades of grime, Elite Supreme Cleaning and Patrick are the best in the business.

This follow up is way overdue! A couple months after moving into my newly cleaned studio by…read morePatrick, I noticed that 2 of my outlets were leaking water and there was mold on one baseboard. My building had to tear into a large main wall to see where the water was coming from and if mold had grown within the wall. I was devastated. I went to stay with family while the work was being done, knowing full well I'd be coming home to a major mess I wasn't prepared to deal with. Patrick to the rescue! I called him while the work was being done. He told me to let him know as soon as the work was completed, and he'd be happy to do a walkthrough for me and squeeze me in so I could get home ASAP. He went to my apartment with his assistant and filmed the walkthrough and sent me the videos. It wasn't as bad as I had thought it would be, but it was still a job that would be too much for me to handle on my own. I knew if I hired Patrick, I could just walk back into my apartment as though nothing had happened. And that is EXACTLY what happened! He spent 1 full day and a morning cleaning the place from top to bottom. Everything was put back precisely according to pictures. I had done a lot of covering of closets, etc., because I was scared my building wouldn't do an adequate job. We had left it that he would check whether or not the inside of closets or cabinets needed to be done once he started the job. He was honest and told me those areas were in great shape; no need for him to add on extra work & extra cost. Not many people would be so honest. Patrick is a gem who knows his business. I will always recommend his services and would absolutely use him again (though I'm praying for no more surprises!).

I just used this service today , I did the the Regular maid service with Angelica D. I highly…read morerecommend, I'm very happy with the cleaning she did-- my apartment is super clean, she even made the bed up for me. She was very friendly, speaks English, very efficient, and did a very good job! I will definitely be using her and Maid Sailor's services again. For the management, they are very communicative, and professional. I also like how the prices are clearly stated on their website, with no hidden fees (just tax). I definitely recommend this company

Super easy to book and the customer service was amazing. I had my apartment deep cleaned and my…read morespace looks spotless and brand new now. They also arrived right on time and were so attentive to every detail!

The cleaners are always efficient and pleasant! Plus you can book for any time, which is so…read moreconvenient!

Booked Cleany NYC for a move-in deep cleaning + wall washing and it was a huge mistake…read more Almost none of the services listed on their "deep cleaning" checklist were actually completed. The oven still had oil residue, the fridge and cabinets were dirty, baseboards were dusty, windows had cobwebs, and even the dishwasher and microwave exterior were dirty. Kitchen counters still had brown residue that came off when wiped. Bathrooms were not deep-scrubbed at all, there was still visible grime and rust inside the cabinets. There was no communication from the company when the cleaner arrived or left, no photos of the work, and no follow-up... just a charge for a service that clearly wasn't delivered. We reached out multiple times requesting a refund. This experience left us feeling taken advantage of during an already stressful move. Save yourself the frustration and look elsewhere.

Post construction cleanup was great! The team was very professional and friendly. They cleaned my…read morehouse spotless, from my floors, walls, windows and much more. They went the extra mile to ensure every detail was perfect. They provide excellent service. I highly recommend Bright Star Cleans. Thank you so much! Amy

My service was done by Muta. He was very professional and arrived on time. He was very thorough…read moreand made sure I looked everything over before he left. I would definitely use Bright Star Cleans again.

Amazing job! Very thorough and professional and for a great price. Love the results!! Will…read moredefinitely be using this service again.

I am hesitant to ever give small business negative reviews because I know they are trying. However…read morethe experience with Novanna was unacceptable. No one responded to my email that was sent the day before my service asking what time I could expect someone. I had to book a two-hour window (8-10am) and I asked if I needed to wait the entire time for someone. Someone replied and said that I would receive a 30 minute notice before the cleaner arrive (so I still would have had to wait two hours either way?) I replied to that email and asked about a specific time frame and received no response. The next day, the day of my service, I did not receive a 30 minute advanced notice, she just showed up at my door at 8:30am. She did not come with any supplies as the website stated. She only dusted the tops of furniture and did not wipe anything down. She didn't put anything back in its place and I had to go through my apartment and put things away where they belonged after she left. Even organizing things would have been helpful. I specifically asked that she lift the rug in my bedroom to mop the floor underneath and she said she would. When I got home, I checked and this wasn't done. She furiously grabbed the mop and did it quickly in a hurry, while speaking on the phone. A few days later, I received a text message to my personal phone saying that I had a balance due but with no instructions on how to pay it until I asked. Not a single email communication with them stated how I pay for the service. I asked how to pay it was and I was sent a Venmo image and that's it. I replied TWICE to the text message requesting the information over email and have yet to receive a response from anyone. I don't know what experience everyone else had, but mine was terrible and I will never use this service again.

It was that time of the month of spring cleaning so I used there services for the first time and…read moreI've instructed on the important rooms one cleaning They was on time And they really did deep cleaning well especially the living room area and the kitchen I would definitely recommend their services

I just have to take a moment to share how grateful I am for the amazing cleaning service I…read morereceived. Being 7 months pregnant, it's been getting harder to keep up with everything, and they truly came through when I needed it most. They were professional, thorough, and paid attention to every little detail. Walking into a clean, fresh space lifted such a weight off my shoulders. It's more than just cleaning--it gave me peace of mind and allowed me to focus on my health and my baby. I'm beyond thankful for their help and kindness. If you're looking for a reliable, caring cleaning service, I highly recommend them!

Having a broken foot motivated me to secure the services of a house cleaning service until I am…read moreback on my feet again. I am very particular regarding cleaning, so I have high performance expectations. Erik was easy to work with prior to the work and a pleasure during the job. He came with a competent assistant. The job completed was thorough and exceeded my expectations. Places were cleaned, due to inconvenience, that were never previously addressed by me. The work was done in a timely fashion and in a way that was not disruptive to my wife or me. The price was competitive, and I look forward to my next appointment. I recommend this company without reservation.

It was our first time looking into having professional cleaning service done to the home and when…read moreresearching, there were so many companies out there along with a few referrals from my friends. I ultimately decided to go with Rapid Maid because of the number of conversations I had with the owner, Erick. He was able to address all my questions and was able to give me a very reasonable quote based off the pictures I had uploaded and sent to him. He clearly laid out what would be included in the service and what would not (for example, no garage and no backyard). Making an appointment was extremely pain free as he was very accommodating toward our days. Yes, they offer their services both Sat and Sun. On the day of the service, he came with 2 other crew members and I was able to walk through the home with him to go through high level of what has to be done. It is nice to see the owner on the day of and his team's extreme careful attention to details is impeccable. I would definitely highly recommend and will use them in the future.

I needed some deep cleaning done since it had been a while and I've recently had guests stay over…read more They were very quick to respond when I was searching for some last minute help. If not for the accident they encountered on the way to me, they would have been on time. They did message me ahead of time to let me know, so I do appreciate the communication. Both women got to it once they arrived and were very respectful of my belongings. They exceeded my expectations as they really got every nook and cranny of the apartment. For the price you're paying, the effort was very much present. Would hire again for an annual deep clean!

Professional, well-priced, efficient, fast, thorough, hardworking, friendly and polite. Top those…read moreattributes with TRUSTWORTHINESS & HONESTY. The night before the cleaners came and I was loading my truck up with important stuff we didn't want on the truck. I picked up my jewelry box, but the lock was open. I crawled around on that dusty floor and picked up all thr pieces (so I thought). The morning of cleaning day we did a walk through. After one of the crew had worked on the room where I'd dropped all of my jewelry there in plain sight were several pieces I missed. From the very first contact (Carlos responded in less than a half of an hour. He was very thorough in explaining what was included and exactly what was extra. He and his crew didn't waste a second's time. Each of them immediately began cleaning as soon as Carlos gave them an assignment. Not for a second did any of the 3 take a break from their right on time arrival for our noon appointment. I believe it took them 3.5 hours. May be more. When Carlos says they clean inside and outside kitchen/ bathroom cabinets and drawers, window and door frames, light fixtures, wood molding, steam mop, vacuum, dust he wasn't kidding. Those are things included. They also bring their own eco-friendly cleaning supplies, mops, steamer, broom, and even garbage bags. If I hadn't just spent 8k to flee the disaster called NYC to another state, I would have absolutely tipped each of them far more. Payment is not expected until they are done. I'm bummed they don't live close to me anymore because I would hire them for twice monthly cleaning in my new place. The pricing is very competitive and every last penny was worth far more. My ONLY regret was completely forgetting to take before and after pics. Don't look elsewhere because if Carlos and his team get too booked, you will have a tough time finding ANYONE like them. Thank you so much, Spray & Wipe! You all worked so very hard. It is clear how much pride you take in your service. If I ever hear of anyone in Queens who needs a clean out move-in or move-out. Wishing you and yours, your crew and theirs a blessed holiday season and a prosperous, happy and healthy New Year. Stay well.

I understand that our cleaner arrived late, though he informed us a couple of hours in advance. He…read morewas very polite, but the cleaning was subpar. We paid extra for window cleaning, yet it didn't seem like the windows were cleaned--stains remained in the same spots, especially greasy ones in the kitchen. Additionally, the floor in the corner still had a lot of dust and small trash and also didn't clean the mirror in the bedroom attached to the closet at all. I had to hire another company to clean it properly. So unprofessional. Updated : I'm not nitpicking; I'm addressing the importance of professional standards for move-in cleaning. The apartment, at only 5xx square feet, took your employee three hours to clean, yet the work was subpar. To clarify, the windows were in that condition during the initial apartment viewing, contrary to your assumption. In the hospitality and service industry, acknowledging an employee's mistake with an apology is the professional response, not dismissing a client's concerns or labeling them as nitpicking. We are reasonable people who trusted your business and employee. This experience fell short of the professionalism we expected.

Kellee has cleaned my apartment for over a year, and she leaves it smelling amazingly every time…read more She comes once a month, and I think of it as a refresh for those places that I just don't get to spot clean every day. Kellee is so kind, and has a beautiful soft energy about her. Her prices are fair, she is punctual, and whenever she leaves, I can't wait to take a bath in the newly cleaned bathtub. Definitely give her a shot if you're looking for a reliable cleaner!