The massage has been great. Staff are always nice. The only thing that quite bothering is, if you…read morebuy a packet ahead of time, like 4 massage - get 1 free foot massage, they must give you sort of proof like 5 gift certificates on hand. ** It's been a hassle because they only gave us receipt (to me). Also, this happened to other customer today where the staff only put the value of the money for 4 massages on giftcard, but the free one is not included on the giftcard. She wanted to claim the free one, but unable to, because the gift card had no balance for the free one.** By the time we used one massage and wanted to check out, they said we haven't paid, then they need to contact the manager to clarify. I said "we" because it happened with 2 different customers with the same situation like me while I came there. Today, I had to leave before I got a massage, because the staff took so long to resolve another customer issue, same kind of issue. The staff, manager on the phone, and customers argued against each other. "This problem can be an easy fix. If customers buy the packet of 4 massages get 1 free, the staff just need to hand out 5 gift certificates. Problem solved!" Instead of taking 15-30 mnts just to clear out the misunderstanding. Hope they can fix this for a better customer experience. Otherwise, it will be 5 stars from me.

Wow! Great massage! Clean facility, friendly staff. I really like the check in process. It's nice…read morethat they ask what are your problem areas and the take time to focus on those. I will definitely be returning.

I bought a Groupon for a 60-minute massage and aromatherapy session at Tranquil Touch Therapy, and…read moreI was delighted! Tina is very accommodating and makes you feel comfortable. She asks a lot of questions to ensure you get the best experience. She is also gentle and very professional. Her suite is located inside Sola Salons suites. It is small, but cozy and clean. She has a bench that opens up to store your belongings and the massage table is heated and very comfortable. While getting your massage, the atmosphere is very relaxing and you enjoy gentle spa music. The only thing I would warn about is that from time to time you can hear the conversations of the other suite tenants/businesses and customers. This isn't something that distracted me from the experience, so it wasn't a problem. Overall, I had a great experience and plan on going back. I would highly recommend Tranquil Touch Therapy.

My first trip was a wonder. I was trying to find someone close for regular massage and Tina was…read moreawesome. She did not just "Do a massage" but rather focused on where I needed it the most. The massage room was great and very nice. Very professional and very covid compliant. I have already booked another massage.

I was at the North Creek Clinic being treated for low back pain. Dr. Snyder the chiropractor…read moresuggested I see Jun Wu LAc for an acupuncture treatment. It helped me right away and then the pain was completely gone after the second visit. Additionally she was very personable and professional. Dr. Snyder, Larry and Jun really care and work together to help their patients !!!

First time here at this clinic,. I called ahead of time to make sure they are covered under my…read moreplan. It was confirmed and I made an appt. The appt was, well it didn't help the issue I was having. I received many calls to make additional appts, he even suggested twice a week, which I did not do. Then I get a bill in the mail claiming my appt was not covered by my insurance because, "there was a hidden deductible for any office visits that are longer than 40 minutes." Really??? I'm puzzled that any insurance would have some hidden charge clause that an appt lasting longer than 40 min would result in a denial of payment. I called and left a message that this office confirmed my Coverage (otherwise why would I make the appt to begin with) so why would I owe? And my insurance said they don't have a deductible and secondly, they don't have a time clause of any appts. I received a call back and the guy apologized and said, "oh, that wasn't supposed to be on your statement"...... Long story short, they don't accept my insurance...but didn't know at the time that they didnt??? And had I gone 2 times a week as suggested....I wouldve been looking at an almost 600.00 bill....

My friend and I got a 60-minute combo (30 minute massage and 30-minute foot massage). The service…read morewas fantastic, very nice people, clean, quiet, and super relaxing. Highly recommend Yaya!! We will definitely come back!

I am a frequent customer and have been for the past 2 years. The staff are all friendly and the…read moreatmosphere is relaxing. One drawback is that not all of the massage therapists are as good and when you find one that you really enjoy, you aren't guaranteed to get the same one each time. Over all highly recommended!

10 stars! We just went in for massage and cryotherapy with Tahoe and Meg. They both did a fantastic…read morejob. We had never done cryo and were a little nervous but Tahoe made us feel really comfortable. Both of us feel SO much better. We can't wait to go back!

I come here for the awesome and highly knowledgeable massage therapists who provides top notched…read morebest massages. I finally tried cryotherapy and red light therapy for the 1st time and signed up for a monthly recovery membership to continue taking care of my body.

Buyer beware! Do…read morenot trust this man, whatsoever. He will require an extremely high upfront deposit and will run away with your money. He has been involved in numerous court cases with this. Do not give him a single penny upfront. First and foremost, Super Killeen Remodeling's license is suspended (see below screenshot from Washington State's Department of Labor and Industries webpage). However, he continues to advertise as "licensed", bonded and insured; which is a lie. Also, he advertises on Craigslist that he can do electrical and plumbing, verify this with Washington State L&I; he cannot! He also says he has 5 of the finest craftsmen in his advertisements. Again, verify this with Washington State L&I, he cannot have anyone work for him. He also says he never leaves a job incomplete, that is also a lie. Please verify the above facts with Washington State L&I and think twice before hiring this man. There are many licensed and reputable contractors in the local area, do not make the same mistake I did.

Moved into a new home located in Lake Stevens and we needed a new fence. The company came out to…read moreour property within 24 hours of our call, provided an estimate, and began building the fence within 3 days of our initial call. The staff was professional, on time and respectful. Highly recommend!

It's such a wonderful vibe, peaceful atmosphere that provides exactly what you need. Friendly &…read moreKnowledgeable staff With their attention solely on you.

Never expected for the sheet to come off of me while laying face down. I felt so violated!!! I…read morewasn't able to communicate with my massage therapist because English was not her first language. I will never recommend this place!!!

After reading reviews I was a bit concerned but this spot had openings and my wife and I have been…read morehurting through Christmas. I called for appointment and they asked if we could head over now. We showed up, and we were treated so well. I told my wife that I have never had a better lower back massage. It was firm but perfectly placed so I didn't worry about getting hurt. Really well done, thank you.

Firstly, I could see that the therapist was working very hard, trying to do a good job. She was…read moresweating a lot. Unfortunately, she really wasn't professionally trained. I hope the manager would experience a massage from their own staff to understand. I had pretty bad experience with other Soul massage location couple days ago, and I thought to try this location due to its pretty high reviews on Google. I had an appointment at 6:30 PM for a two-hour massage. They texted me around 3pm to ask if I could do 7:00 PM. I was there on time, but they finally got me in around 7:10 PM, and the massage started at about 7:16 PM. Even more concerning, while I was lying naked, they kept opening the door, asking me questions without closing it, and I could see the main door through the that. I eventually had to ask them to close the door. On their questionnaire form, I indicated that I wanted a focus on my lower back, yet she kept massaging my shoulders and neck. She was just roughly kneading my flesh and continuously rubbing my skin for over forty minutes. When I asked her to focus on my lower back, she continued to knead broadly without understanding the muscle structure. It became so painful that I had to tell her it hurt. The therapist just laughed, thinking I meant the soreness, and continued until I stopped her. I told her to just massage my legs. She did only for a few minutes, then she lifted the blanket again, trying to massage my back. I requested to end the session at one hour. It's almost like a nightmare that I had to watch the clock, hoping time goes faster and not to hurt her feeling, but my skin was burning. Honestly, not long after I left, my shoulders and neck were extremely painful, as if they were bruised after being kneading a lot. I also had some difficulty breathing.

INCREDIBLE! I walked in with my lower back in full spasm. When I left I was not in spasm, no…read morelonger crooked and had way more movement than I've had in days. I feel incredible! Angela fixed me! I will definitely recommend her to my friends! I will go back!

From the owner: Temple Arts - Traditional Thai Massage- Relaxation Massage- Prenatal Massage-Yoga -Wellnessread more

1 Star - Very uncomfortable tipping experience…read more I have been a regular customer at this massage place and usually visit about twice a month. As someone who also works in the service industry, I understand how important tips are and I always tip fairly depending on the quality of service. In the past I have tipped anywhere between $15-$25. However, my most recent visit was extremely uncomfortable and disappointing. I booked a 90-minute massage that cost $115 after tax. When it came time to pay, I intended to leave a $20 tip, which would bring my total to $135. The payment machine actually showed multiple tip options including $20. However, the staff refused to allow me to select the $20 option. They insisted that the tip must be 30% or more, and pointed to a small note on the table that said 30% gratuity is "appreciated." They then attempted to add $30 to my bill without my agreement. This is very concerning for several reasons: * The 30% tip was never disclosed before the service started * It was not listed on the official menu or pricing * The payment machine still shows optional tip amounts but customers are not allowed to choose them * Staff attempted to force a higher tip after the service was already completed A gratuity is supposed to be voluntary unless a business clearly lists a mandatory service charge before the service begins. Posting a small note on the table and then pressuring customers at the payment terminal is not transparent and creates a very uncomfortable situation. As a loyal customer who has supported this business many times, I felt extremely disappointed by how this was handled. If a business wants to require a 30% service charge, it should clearly state that on the menu and inform customers before the service -- not pressure them at the register after the service is finished. Customers should be aware of this policy before visiting.

I live down the street and have been here a dozen times. I've done the couples massage with my wife…read morethree times as well. It's a step above the average Asian massage parlor; it's got a clean, fantastic setup and vibe. As the name suggests they use hot stones as part of the $60 1 hour massage which is a nice feature. I see all the 1 star reviews very concerned about tipping. I don't think people should tell you how to tip, but I also feel like these workers earn their suggested 30% or whatever is posted. TREAT YOURSELF