This was the best tour in the area! First and foremost, you're on the water! In the desert! That's just cool.
Now, about this tour company. I am really UNhappy with my initial reservation booking process. I was told that I could pay when I got there, so I reserved the sunset kayak tour for 2 people over the phone in my name with Mike, who was very nice and I said I'd pay when I got there. All done. Right?
NO. Then I got an email from "Jessica" who stated..and I quote: "That is not part of protocol. I will have to speak with Mike as our manager insists everyone must pay prior to the tour in case of cancellations and to reserve spots with payment. We get other who are willing to pay and are on wait list for tours, which is why we require all payments made during booking. I will excuse this one and have my manager speak with Mike."
Geez, I felt like I was the one who made the error and that this was my fault.
Rather than get anyone in trouble, I called back a day or so later and paid for the tour in advance and let Jessica know via email that I had done so. No response back. No "thank you", No "hey, it's all good" NOTHING.
So before I got there, I was at about a 1 star rating due to her lack of customer service.
Once we arrived, we had a long wait. And it was HOT! Finally, we followed the group to the launch, it was very confusing once you got in and paid our park fee where to meet even though they told us before we left (they should have waited for all the cars to come in before proceeding), as the pay at the booth attendant apparently had no idea where we should go and informed us incorrectly where to meet up, but we finally found the group.
We had 3 guides because our group was so large...no biggie - it was better this way, it's a large area to cover with faster and slower paddlers.
We walked down this super long ramp...luckily it was downhill on the way out there. I had been experiencing some strange symptoms since I arrived in Page...figured out over time that it was apparently altitude sickness - yes, even at just 4300' - and needed to really take it easy. So I had requested our tour guide a ride back up from the water. Rhett was our main guide, he said he would see what he could do.
Upon entry into the water, my friend and I got on our tandem and started paddling away. Our kayak kept veering left, no matter how much we paddled on the left (should have taken us right)... anyway, we dealt with it for 3 - 3.5 miles through the beautiful scenery and enjoyed the ride. Saw very little wildlife, and no sea life. The view was amazing.
When we got to the end point, we beached our kayaks and got out. The group did a little hike into the dry path and I stayed behind. I was just not feeling right.. Same kind of weird symptoms I was experiencing for the last couple of days in Page and enjoyed the peace and quiet right there. When the group came back, my friend suggested that Rhett get in our kayak and she would take his solo and he was more than happy to oblige, because at that point, I couldn't do anything strenuous. Also, it was a good chance for him to feel how the kayak was keeping left. And he felt it.
Meanwhile, the entire time he was very personable, he was very sweet as I did nothing on the 3.5 mile ride back but enjoy the ride and sunset was beautiful, I took photos and chatted with Rhett the whole way back.
He also said he would help by getting the truck and bring me up the ramp, he knew how much of an incline that ramp was and it's really long.
I was grateful! I gave him some cash and thanked him up and down. He is in my tandem photo. He's a super cool guy and would do this tour again and again. With him! read more