This Kay location is the finest I have ever been to. The employees are always so friendly and helpful - never pushy as some tend to be in jewelry stores. My husband upgraded my wedding band and engagement ring 6 years ago for me and this was the store we used then. Here, 6 years later, they are still just as wonderful. I have been in several times over the past few days because I have been considering upgrading once again. I can't sing enough high praises for the young man, Thomas, who has been helping me and also for a couple of other female employees in the store (I wish I could recall their names) who have given great advice. I will be back home in FL at the end of next week and because of this they knew they were not going to get a sale from me. Even still, they treated me like a very valued customer. I do wish I could give them my business, but it will take a couple of weeks for the rings to come in and I'll be back in FL by then. But thanks to their help and advice, I now know exactly what I want to do when I get back home and I know how much it is going to cost me. Too bad every Kay Jeweler isn't as wonderful as this one. If you're in the Jackson area, definitely make the drive to this location - you won't regret it! read more

Kay Jewelers - Jewelry Near Me - Flowood, Mississippi

Just left Kay Jewelers. What a beautiful store and kind, helpful employees! I had never been here before, though I've shopped at Kay in other states. This store has a great layout and a variety of options for men - which is a rare find in many jewelry stores from my experience. Kaylene helped me with my purchases and showed me several "wish" pieces for a later date. She informed me of upcoming sales and was never high pressure. I enjoyed shopping here and will be back soon. read more

My wife and I have been coming to this Kay Jewelers location for a long time. There are other locations closer to where we live, but none of them have ever come close to providing the personal attention that Ms. Lane has always shown, and in our book that is worth the drive. Kay Jewelers also offers an "upgrade" option on some of their diamonds, which is something we have been able to use with the Leo Diamonds we have purchased from them over the years. read more

Whether wishing on a star, or ready to make a jewelry puirchase, the staff in this store will go out of their way to show you whatever catches your eye. The store is immaculate and everything is artfully arranged. It is a pleasure to shop here, a true gem of the area! read more

Everyone there welcomed me. Extremely great engagement rings. MS Tori and Michelle were a tremendous help. From here on out this is where I'll do ALL my jewelry shopping! read more

They were very friendly and they helped me with my selection but they weren't pushy and even though they were busy they found time to help me and talk about the jewelry. I would most defiantly go back and tell people to go here. read more

Horrible service! I was told the ring was a size seven, got home to see it was a size 10. I went back to the store. The lady that sold me the ring was smoking right in front of the entrance!! ( violation of city ordinance not to mention a classless habit) I wanted to exchange the ring for the proper size. I complained about the lady who lied to me to sell the ring and was blown off by the manager and the other employee. I told them I wanted to exchange the ring for another size, I understood it would have to be ordered. They told me I HAD TO PAY 20% OF THE COST OF THE NEW RING!!!! Without being reimbursed! I will never go to Kay Jewelers again! Unprofessional!! read more

My boyfriend and I went into the store and the store manager "LANE" was the worst person I have ever encountered. She would not listen to what I wanted when I said I did not want this $10,000.00 engagement ring. The ring I wanted was less expensive. She compared it to a 'YUGO' as in it was tacky. She made my boyfriend and I both feel as if we were second class citizens. Kay Jewlers itself has a beautiful selection. But this woman makes it to where it was RIDICULOUS. This was supposed to be a beautiful and magical night. Instead, I left in tears of horror and embarassment. NEVER AGAIN. At the Dogwood location, maybe at Northpark, yes! And if it were any other person in that store I would go back in a heartbeat. No intention against her as in a personal sense, but as a sales person, I would strongly recomend another career choice. read more

I have NEVER been treated so poorly in my life. The manager Lane shut down completely once I told her I did not want to pay $9,000 for a 1 carrot ring and would like a different diamond. Rather than having the perfect Leo diamond, I wanted to see a regular diamond. The one I found that I liked she the compared to a Yugo/Pinto. She made rude remarks about my finger nails needing painting and my knuckles. I will NEVER go back to this location. Lane has shown me more disrespect than I have ever received in my life. read more