Had them make a sword pendant for my wife and they nailed it. Sasha is very helpful and her jeweler…read moreis very good.

my husband took a diamond ring to her that we wanted to sell on consignment. it didn't sell after…read moreseveral months and when we got it back it was not in the original setting. it did not look like the same diamond to me.

Great place! Popped in to see if I could get my 97 year old Dads watch fixed. Within 3 minutes they…read morefigured it out and didn't even charge me! I'm going back with more repairs for stuff I need.

Amazing customer service, accommodating, great prices, and willing to sit down and talk through…read morewhat you want and your choice rather than just trying to make a sale. Paul has lots of great insight and is awesome to work with. I bought my wedding band the week of my wedding and had no trouble getting it in time. Overall a great experience!

Totally recommend for when you're in a bind or a small pinch. Their customer service is great. No…read moremerchandise is good too.

They have a great place for me to buy my firearms. they work with me I've been able to purchase…read moreseveral firearms from them. And as well, their care has been great. They go out of their way to make sure you are served and in VIP treatment. I definitely recommend anyone that likes to hide your firearms from your wife and don't want them to know how much you're spending lol

Was excited to shop at this local small business after researching a good local jeweler. Sadly, I…read morewas basically told to leave since they were busy doing something for another customer. I can understand that, but they seemed very unenthusiastic about me walking in and did not offer any kind of help or kindly ask me to come back at another time. Honestly I think they thought I was too young to spend any money and wanted me to leave. Very poor customer service.

Patrick, at Courtyard, has done several repairs and an appraisal for me. He helped me design a new…read morelook for my engagement ring after 33 years of marriage. I have always been super pleased with his work. He is great to work with and his prices are really reasonable. He has unique items to choose from or he can make you anything you like. Most of all I've been impressed with his honesty, in prices, what he can and can't do, the quality of items and how long it will take for repairs. Go see him for all your jewelry needs!

My husband went to Crossgates Jewelers and commissioned them to make my wedding ring. They did an…read moreamazing job designing and making the perfect ring for me! They used heirloom and new diamonds to create this flower shaped ring! Thank you so much!

If you are in the Brandon area and need 'personalized' friendly service for a watch or other…read morejewelry repair, please visit CROSSGATES JEWELERS, INC. I needed a new watch band for a watch my sister gave me. I was in a hurry, and called ahead and was told that there were watch bands on sale. When I arrived I chose a band of my liking and in my price range, and within ten minutes my watch was ready to wear. It was a pleasure transacting business at CROSSGATES JEWELERS, INC. And, I'm confident that you will be treated with the same level of courtesy and customer care that I received.

Wesley was great to work with! He helped me pick out a perfect graduation gift for my niece.read more

I highly recommend Carter's jewelers! The selection, prices and staff are top notch and…read moreprofessional. ESPECIALLY Wesley who is a certified gemologist and goes above and beyond for his customers. D Bridges

We've been going to Brian for years. He has always done outstanding job with design and repairs…read more Thank you.

On my first visit I told them my budget and vision. Brian immediately sat down with me and spent…read more2.5 hours showing me different ideas and customizing something perfect for us. A few days later he printed a 3D model of our design and I ended up buying a different ring he had just finished designing. I proposed to my girlfriend last night and she LOVES the ring and can't stop starring at it. Thank you Brian and Will and the other awesome people at this shop! Love you guys!!

Great selection of jewelry and rings! I purchased my wedding ring here and also a beautiful custom…read moremade necklace for my wife! The owners are fantastically nice and have been very helpful every time I've been in the store. It's great to have a local family owned business here in Madison producing beautiful pieces of Fine jewelry at very reasonable costs! Thank you again Mr. and Mrs. Klein!