Very good customer service and excellent craftsmanship! Done a very good job cleaning me and my…read morewife's wedding rings. Even replaced a few small diamonds at no extra cost to us. Also resized them exactly as we needed! We even went back so he could do my sister in laws weddung ring and it too turned out flawless. So clean they looked brand new!

Was excited to shop at this local small business after researching a good local jeweler. Sadly, I…read morewas basically told to leave since they were busy doing something for another customer. I can understand that, but they seemed very unenthusiastic about me walking in and did not offer any kind of help or kindly ask me to come back at another time. Honestly I think they thought I was too young to spend any money and wanted me to leave. Very poor customer service.

They had the perfect gold post earrings for our teenage granddaughter. Her friends like them, too…read more Thank you.

Great selection of jewelry and rings! I purchased my wedding ring here and also a beautiful custom…read moremade necklace for my wife! The owners are fantastically nice and have been very helpful every time I've been in the store. It's great to have a local family owned business here in Madison producing beautiful pieces of Fine jewelry at very reasonable costs! Thank you again Mr. and Mrs. Klein!

Totally recommend for when you're in a bind or a small pinch. Their customer service is great. No…read moremerchandise is good too.

Sold some jewelry I wasn't wearing here. They paid higher than a couple other places I got bids…read morefrom. Kind, helpful staff. Seem to have good inventory of guns, jewelry, gaming technology, and more! Worth stopping in for sure.

This is a great little independent boutique. The staff is attentive but not overbearing, you can…read morewatch the jewelers at work, and there's an interesting selection of jewelry, purses, clothes, candles, etc. I like the double-loop necklace and the different charms/pendants you can buy to go on the chain. The clothes are of the trendy bohemian variety. Ann and Betsy, who is the owner, have been there every time I've gone in and Ann has offered to do custom work for me. For example, she said that she could melt down old gold chains and rings that I have but no longer wear and design something new and wonderful--I'm going to try that! BTW, there's plenty of parking behind the building.

Had them make a sword pendant for my wife and they nailed it. Sasha is very helpful and her jeweler…read moreis very good.

my husband took a diamond ring to her that we wanted to sell on consignment. it didn't sell after…read moreseveral months and when we got it back it was not in the original setting. it did not look like the same diamond to me.

Great customer service. Everyone was so nice there. They had such a great selection of jewelry and…read morefirearms, but I was also able to get the tools I was needing at a fraction of the prices before.

SCAMMERS! "Don't do business with them! I walked in with scrap gold and silver and caught the…read moreappraiser calculating my .925 silver at $10.67 instead of $37.89! A pawn shop is required to match at least 10-20% of silver's melt value. After calling out the appraiser on the $10/oz he keyed in, he proceeded to stutter and trip over his words when I asked him to explain the value. The older guy spoke up and said they don't pay over 50% for silver after he realized I wasn't new to this. They are absolute scum as a business.

Extremely friendly and very knowledgeable staff. Sometimes the prices are higher than other…read morelocations, but they closely monitor the gold market and price based on current price regardless of their basis.

This is a absolutely wonderful place to find treasures you would never expect to find. Each of the…read moreemployees are so knowledgeable and helpful. The prices are very reasonable and sales are nice surprises.

This is my "go-to" monogram store. The owner is very friendly, makes great color suggestions, and…read morethe items are always finished at the promised time. I love this shop!

The absolutely rudest business I have ever been in! Will not ever darken their door again.read more