Great place! Popped in to see if I could get my 97 year old Dads watch fixed. Within 3 minutes they…read morefigured it out and didn't even charge me! I'm going back with more repairs for stuff I need.

Amazing customer service, accommodating, great prices, and willing to sit down and talk through…read morewhat you want and your choice rather than just trying to make a sale. Paul has lots of great insight and is awesome to work with. I bought my wedding band the week of my wedding and had no trouble getting it in time. Overall a great experience!

Sale items are still too pricey Looking else where…read moreSecond time in there Won't bother next time

Excellent work very affordable and made exactly what i wanted they used the diamonds from the rings…read morei gave them and turned them into a masterpiece

Maybe men like the store Women like to see a greater variety…read moreThey need more gold jewelry

went in today to get a link added to my Tag watch. Lady looked at me like I was crazy. very rude…read more guess I didn't look like I had money so why bother. little does she know. albrittons has serviced my family since the 70s. they have always bent over backwards to help with various tag or rolex issues whenever we brought them in. usually they send it off to get it fixed and call when its ready. apparently not anymore based on this woman who obviously wanted me gone. congrats, you just lost an entire family of loyal customers who shop local but now will go to Lee Michaels instead. typical Jackson, can't get out of its own way.

This Kay location is the finest I have ever been to. The employees are always so friendly and…read morehelpful - never pushy as some tend to be in jewelry stores. My husband upgraded my wedding band and engagement ring 6 years ago for me and this was the store we used then. Here, 6 years later, they are still just as wonderful. I have been in several times over the past few days because I have been considering upgrading once again. I can't sing enough high praises for the young man, Thomas, who has been helping me and also for a couple of other female employees in the store (I wish I could recall their names) who have given great advice. I will be back home in FL at the end of next week and because of this they knew they were not going to get a sale from me. Even still, they treated me like a very valued customer. I do wish I could give them my business, but it will take a couple of weeks for the rings to come in and I'll be back in FL by then. But thanks to their help and advice, I now know exactly what I want to do when I get back home and I know how much it is going to cost me. Too bad every Kay Jeweler isn't as wonderful as this one. If you're in the Jackson area, definitely make the drive to this location - you won't regret it!

Just left Kay Jewelers. What a beautiful store and kind, helpful employees! I had never been…read morehere before, though I've shopped at Kay in other states. This store has a great layout and a variety of options for men - which is a rare find in many jewelry stores from my experience. Kaylene helped me with my purchases and showed me several "wish" pieces for a later date. She informed me of upcoming sales and was never high pressure. I enjoyed shopping here and will be back soon.

Mike is very honest and will go out of his way to help you. Run by and see him and his sweet dog…read more You will be pleased and impressed. Donna Fowler

Mike is the best jeweler around! Precise and meticulous,…read morejewelry workmanship . He is my go to first for jewelry! Highly recommend!

I was completely out of my element when I drove into the parking lot. Upon walking in I was greeted…read moreby a wonderful and compassionate to m young woman named Terri. She set me at ease and made me feel very welcome. I explained why I was there and she directed me to Cory. He too was most helpful and appreciated my presence. They were very professional and most importantly, they treated me with the utmost respect. I highly recommend this business for all your jewelry needs! Five stars does not seem to demonstrate how wonderful these two people were!! Respectfully, L. Smith

I needed my diamond drop put on a new chain that was purchased out of town. Kathy was so helpful…read moreand was able to have the jeweler do this while I waited! I offered to pay for their service but they said no charge!!! What a beautiful store with exceptional customer service! I will definitely come back soon!! Thank you, Juniker Jewelry!!

My husband went to Crossgates Jewelers and commissioned them to make my wedding ring. They did an…read moreamazing job designing and making the perfect ring for me! They used heirloom and new diamonds to create this flower shaped ring! Thank you so much!

If you are in the Brandon area and need 'personalized' friendly service for a watch or other…read morejewelry repair, please visit CROSSGATES JEWELERS, INC. I needed a new watch band for a watch my sister gave me. I was in a hurry, and called ahead and was told that there were watch bands on sale. When I arrived I chose a band of my liking and in my price range, and within ten minutes my watch was ready to wear. It was a pleasure transacting business at CROSSGATES JEWELERS, INC. And, I'm confident that you will be treated with the same level of courtesy and customer care that I received.

Wesley was great to work with! He helped me pick out a perfect graduation gift for my niece.read more

I highly recommend Carter's jewelers! The selection, prices and staff are top notch and…read moreprofessional. ESPECIALLY Wesley who is a certified gemologist and goes above and beyond for his customers. D Bridges

Fantastic service and amazing people! I received an awesome deal for a few of my items and was able…read moreto find a gorgeous piece of David Yurman for my mothers birthday. (& for a great price) 10/10 totally recommend!

Weird vibes. Bad selection. Probably some hands-off, poor leadership. Owners don't seem to care.read more