We used the service twice on our trip to and from YVR. Outstanding service from both professional…read moredrivers. First one was Kenneth Dana who had to come into Surrey to pick us up at three different locations in order to get to YVR by 6 am. Very courteous and always checking to make sure we are all fine. Our second driver, Gurkirat, was amazing as well. Due to Air Canada's ridiculously long delay in sending three flights' of luggages onto the same carousel, we were delayed by a full hour while our driver was already standing by. Gurkirat was so helpful in grabbing all our numerous heavy suitcases off the carousel and then later on, helped rectify an unexpected situation. We can't express how fortunate we all were to have these two lovely men ending up being our drivers and made our our limo experiences one of the best ever! KUDOS to both!!

On time and well organized. Driver was very good and professional. I will use them again.read more

We used PLS on 4th July for a transfer between The Aava Hotel Whistler and Vancouver, booked via…read moretrailfinders. Our driver was WONDERFUL! We have returned to the UK and are still talking about what a magical drive back we had to Vancouver. Our driver was extremely professional. We felt safe and really enjoyed our 'mini-tour' along the Sea to Sky Highway .We loved it and in our 14 night stay it was one of our highlights! A massive thank you to our fabulous driver for their exceptional service and a wonderful transfer.

Excellent service! Have used this company several times to and from the Vancouver airport…read more Everything you would except from a Limo service.

Amazing service from Vancouver to Whistler. Our driver John was so friendly and prompt. He showed…read moreus multiple cool spots along the drive and gave us some amazing recommendations for both Whistler and Vancouver 10/10 recommend!

I booked my airport ride to a downtown hotel few days ago, with one stop on the way. The driver…read more(Rick) was on time, professional and friendly. I enjoyed the ride. The vehicle was clean and comfortable. The owner was extremely responsive which was important to me, as my booking was last minute. The driver was wearing mask the whole time and there was a plexiglass between driver and passenger. Will use them again in the future. I will recommend them to anyone looking for car service.

Terrible experience. The limo was confirmed for 3pm for my daughter's grad, they arrived at the…read morepickup time at 215pm saying that was the time of the order even though the original paperwork and text said otherwise. We were going to cancel the same moment but because it was grad it would've been impossible to get somebody else and with 6 teenage girls waiting there was no other choice. They were then told that they only had the limo till 415 even though the original agreement was 3 to 5. They obviously double booked and were taking advantage of the situation because it was grad season. The original plan was to take them to Stanley Park for pictures then to the prom dinner. They arrived at Stanley Park at 345, got to take 3 pictures had to rush back to the limo and got to the restaurant 45 minutes early because of the time they claimed they were booked for. Not only did they create a terrible experience for these kids but as a parent they had the driver who was a woman they also had some random old man in the passenger who she claimed was the supervisor. All in all a terrible experience, I'd never use them again. Pay a little more and get somebody reputable. I'm disappointed because the limo was gifted from my daughter's uncle and he's terribly disappointed that he got ripped off.

I just called and some guy says hello. Lol must be his personal phone. So not very professional off…read morethe bat. I asked for hourly rate and he said 150$ and I asked what it includes he said nothing. Lol. Some limo services offer drinks and snacks ect. Getting info from this man was a bit challenging. I'll keep looking.

We usually have booked one limo every year or so for an awards night and have never thought I'd…read morere-book until now. This was the best service, price, car and driver we've ever booked. The top rated Yelp limo service was fully booked and gave this as a recommendation. I was a little hesitant as it had no reviews but so glad I did. Car was in top shape & immaculate. Our driver Yvonne was completely wonderful and our friends had a tremendous time!

I used City Limousine for a friends wedding in August. We went for the 10 seater limo…read more They were not only professional, but courteous as well. Bal was very quick to respond and very accommodating. I highly recommend using them for any of special event needs.

My (now) husband and I booked with City Limousines for our wedding this past July 2016 and they…read morewent ABOVE AND BEYOND our greatest expectations! We rented a white 8-seater limo for our wedding and it was very clean on the inside and out. We've heard a TON of horror stories from friends and family about the terrible limousine companies in Vancouver (how they show up late for weddings if at all!) and were extremely skeptical of this one as well (we emailed and called 5-6 Vancouver limo companies) initially. We decided to move forward with City Limousine because Bal (the owner) was sooo quick to respond and super communicative! We texted (his listed company number is his cellphone I believe) and emailed Bal and found he was the quickest via text, always responding within the hour - definitely the most responsive company from the ones we inquired with (some didn't even respond to us so City Limousine was a breath of fresh air). Bal also looked at our weding schedule and helped us save money ($200 worth of savings) by arranging the limo to come at certain times and not staying while taking photos (this allows the driver to go for lunch/pick up others). On the day we had Harry as our driver - he was professional, courteous, EARLY/on time at all our pick up and drop off locations and timing and Harry also wore a SUIT on our wedding day, how amazing is that? We have been recommending City Limousine to all our friends and family. Please don't confuse them with the other limo company with the name City in it as well. If you want to be sure, make sure you ask if you're talking to Bal because that guy is amazing - thank you Bal for making our wedding day so seamless and helping us save money :)

We have been using Excel for transport within Vancouver and to/from Whistler for about a decade…read more We've used it for our individual family and a group as large as 24 in a private minibus. The booking process is easy, the manager Howie is responsive and easy to work with. The drivers are always on time and courteous. On our most recent trip, there was a terrible accident on highway 99 which delayed us 7 hrs! We had multiple families traveling on together in a large van, half children under the age of 8. The kids were going stir crazy and so were the parents. The person that was not frazzled at all was our driver Johan. He was with us the whole way, taking us to dinner in Squamish, driving us around town looking for a place to entertain the kids and wait for the roads to reopen. We ended up having to hang out at a Walmart for several hours. By the time we got to Whistler was about midnight, on a 5p planned arrival. Johan never stopped being courteous, kind, and friendly. I can't imagine how tired and frustrating the ordeal must have been for him, yet he never let it showed and it made the journey so much more pleasant despite the circumstances. We've never had a bad experience with Excel.

Excel provided exceptional service--they were punctual. The vehicle was clean and comfortable, they…read moreprovided everyone with bottled water. Andy our driver was very professional, friendly, and incredibly helpful. I highly recommend Excel and will definitely use them again in the future.

We used them for our wedding and all my dealing with this company were outstanding…read more This just isn't a limo company, they are a chauffeured transportation service and have a huge fleet of vehicles to match your needs. What I liked best about them other than their top of the line customer service was their pricing model. I loved that I could simply book one way trips to and from the venue for the wedding party and I didn't have to book a minimum time block of two hours or more like some other companies. The drivers were friendly, helpful and willing to indulge us with our somewhat silly requests. I would recommend them to anyone and everyone I know.

I could not be any happier with the service we received from Griffin Transportation this past…read moreweekend. They were hired as our drivers for our wedding, and I wasn't sure what to expect - but this is easily the smoothest part of the whole wedding process. Not only were the drivers perfectly on time (ie 5 minutes early) but when we ended up being over an hour late leaving, the drivers were both super accommodating and friendly, the cars were very clean and comfortable, and (very smartly well stocked with water). I feel bad for the driver of the boys vehicle, KB who had to put up with a bit of drunken groomsmen shenanigans including harmonicas, but he tolerated it like a champ! I want to give a special shout out to the driver of the girls vehicle - Tomi. He was so courteous and willing to do whatever he could to help make out experience as calm as possible - including pulling up further to make sure I didn't have to walk as far in my wedding dress! He also picked me and my new husband up at the end of our night to drive us back home - and again he was super patient with us and even went out of his way to make sure he was driving us as close to our front door as possible. I have nothing but positive things to say about the whole experience from start to finish. If you need a transportation company that is reliable and provides truly excellent service, Griffin is your way to go!