Selection and helpfulness of any employee including the owner! They usually have what I need…read morealthough I usually joke with one person that they won't have any thing so I will go to another employee to get it!!

If you can't find it here, you'll probably have to go online to get it…read more One of the best small town hardware stores I've ever been in, things I couldn't find at the bigger stores, I've found here. Luv this place, and we go there first for all our plumbing needs. This little hardware store has great service and great people, and the prices are fair. They also have some of the best sales I've seen for a small town hardware store, my mom and my sister both shop at this store, my mom drives from Canton to shop at this store. The people working at this store are the best, friendly, helpful, and epitomize the personal service you would expect to get in a small town business. Highly recommended

The best problem solver in Athens! You will find just about anything you need for home, auto,…read morecook-outs, garden, yard, self, and gifts. There is always a friendly person offering to help you. Great value for your visit , especially if you sign up for their rewards program. Crab a bag of free popcorn at each visit.

I shop here frequently because they are so helpful and knowledgeable about items I need. It's my go…read moreto store!

Now THIS is what a hardware store ought to be! Not only is…read moreit loaded with things you can use it is loaded with folks who can tell you how. On the flip side it also has a lot of things to brighten up your home making your wife happy. What I found was first rate products at pretty reasonable prices.

They don't have everything, but it's enough in a pinch if you don't want to drive far away. They…read morealways seem to have what I need and even have a lot of things that are neat or quirky that I don't need but might want. Friendly staff willing to help and just a great hardware store. Even the customers are sometimes a bit quirky. Love it

I stopped by Ace Hardware in Lakewood with no idea what I was doing trying to install corner bead,…read moreand the employees could not have been more helpful or kind! They took the time to explain what I needed, showed me exactly which materials to get, and even gave me some great tips on how to install it. I left feeling confident instead of clueless. It's so nice to go somewhere where people genuinely care and want to help. Highly recommend this location! The prices were also very reasonable. I haven't compared any of the items to the prices at Home Depot but it seemed fair.

Great Customer Service!! & the location was beautiful inside and out as well, shelves were fully…read morestocked and the selections were affordable! My husband and I do a lot of projects around the house , so will be visiting here quite frequently. Shoutout to the Santa of Melissa , TX. You were amazing and very helpful around your store, very knowledgeable as well! We look forward to having pancakes with you with Mrs. Clause!

Great place with great people!! Close and convenient…read more Highly recommend this place!!!

From the owner: The Sale Hardware Supplies is located in Nevada, TX. We are your local hardware store specializing…read morein Plumbing Supplies, Hardware Supplies, Electrical Supplies and more! For more information contact us today.

Why support your local business when they will not support you?! Bought a Stihl trimmer. Spent…read moreabout $45 more in order to support a local business. When the trimmer string broke, they told me they could not help. One guy literally laughed, yes laughed at me. So F Elliott's. Not what they used to be.... Might as well just go to The Home Depot and get same shi--y service for less.

Ordinarily I find Elliots has it's place for finding hard to access small hardware that the big box…read morestores don't carry, even if their prices are relatively up there. That said, I'm top coating the deck on a sailboat and needed a very soft tipping brush. The ox hair brush by Purdy was $39.00, but if it didn't leave lines in the finish I was okay with it. Fast forward to this morning, I go out to the boat at 6:00 am and begin the roll and tip topcoat. However with every other stroke the brush was shedding bristles into the finish. Long story short I take the brush back to Elliots and the front desk clerk, says we can't take back brusjes that have been used. I said how could I know the brush is defective if I didn't use it. He then says that's not what's happening here. You bought the brush, used and now that you're finished you're returning it. Anyway the store mgr. ultimately made it right, but my issue is being accused of being a thief, I was definitely not okay with that and I expressed that to him in language the preacher shouldn't hear.

Red Oak, Texas 07-31-21 @ 10:45am…read more Plenty of employees. Both times we needed assistance, I had to go locate someone. No big deal we choose this place over Home Depot and Lowe's. The MAIN reason we've shopped here, is the superior customer service. Today was an off day. Shopping local. #EllisCounty #SouthSide

Excellent place to go, especially when you're in a hurry. Employees are courteous and normally very…read morehelpful.

I have been shopping at Jabo Ace Hardware in Coppell for over 30 years, so I have a long-standing…read moreappreciation for this store and the people who work there. Today, that appreciation grew even more! I reached out to Jabo's on behalf of Reach Out Honduras as we were gathering donations for our annual fundraiser and Jabo's Ace Hardware was very generous in supporting our event. We are so grateful for their willingness to support a cause that is helping provide educational opportunities and a brighter future for vulnerable children in Honduras. The manager I worked with, Mr. Spalding, was kind, gracious, and genuinely happy to help! As an extra-special surprise, we discovered that he was actually a former Mockingbird Elementary student where I taught years ago! What a fun connection and such a small world! It great to have him back in Coppell. I know businesses often hear from customers when something goes wrong, so I wanted to make sure Jabo's heard from someone who had a genuinely wonderful experience. Betty and another store associate helped me with another purchase. They were helpful, friendly and fun! After 30 years of shopping here at Ace Hardware, I can honestly say that their commitment to their customers and their community is something worth recognizing! Thank you, Jabo Ace Hardware, for your generosity and for having such wonderful people representing your store. Your kindness is very much appreciated! P.Taylor

I'll never shop there again. Over a decision as simple as making a key. They are now prioritizing…read moremaking 4-5$ over taking care of local people. I have shopped there for 12 years, perhaps 2-300$ a year. I brought in a blank key I had purchased many years ago and asked them to make a copy of my house key. They told me I had to buy a new blank or they couldn't do it. People shop at places like Jabos to get the service you can't get at the box stores. The young man couldn't figure out how to operate the machine and wouldn't admit it. Then he got a lady who gave me the "you have to buy from us" routine. Neither were friendly. Then the manager finally came and gave me the same routine. Finally I asked him if he was going to be able to help me. I asked the question in a way that got to the point and made him decide. He stammered around and never did answer. At that point I did say "shit" to which he got immensely offended and started pointing his finger at me. "The new machine won't let us". Surely there is an override and in the rare event that there isn't, I hope the owner takes note. Needless to say, but I won't be returning to the local small business because of two things. Poor attitude and poor service. As the manager of a small store, you have to make big decisions. they made me feel as though I was at one of the big box stores. The sad thing is that I shop there because I had come to enjoy and expect the service, in a world that service is hard to find. Before you judge me, let me ask you. If it was your store which decision would you make. Make a key or 4-5$?

I was excited when Esslinger hardware expanded their business so we could have a hardware store on…read morethe west side of the lake however I was very disappointed to find that their return policy provided only a store credit if the purchase was made with a credit card that's really antiquated and not customer friendly. thanks

From the owner: We are here to serve our customers with our caring and competent staff. No matter what your needs:…read moreWe offer a broad range of services, from store products to installations and repairs to homes.

Edgewood Hardware is a great small town hardware store. Friendly, helpful. They will open the…read moredoor even after they lockup if you need something. One of the things I love about Edgewood.