I love Sara! She has done my hair twice now and although it's a little pricey, I understand…read morecompletely and I'm happy with her service. I did, however, have another stylist do my 10-year-old daughter's hair and I thought it was a $50 cut wash and blow dry but was charged an extra $25 for 15 minutes over the hour mark "because her thick hair". My problem is that she did not even start my daughter's hair at our appointment time. So those extra 15 minutes shouldn't have been charged to me. It would've been nice if she mentioned the extra charge as well instead of just smiling and saying her hair is so thick as she continued to thin it. She did a great job on my daughter's hair but shouldn't start late to do someone's hair and then charge them extra time for going over the hour without asking if I want you to take the "extra time". It was just a bit frustrating.

No Transparency on cost and the communication in the beginning was great ... until the lack of…read moretransparency occured and it felt iffy. The amount of hair that was insisted to cut off just for a test strand was strange and not telling me testing my hair strand would cost was also not so good . Regardless of anything transparency will always be top priority when running a good hair salon

This was my first time there and I was over the moon with the results!! I went there for a hair…read moreblowout and full face makeup. I had Amy and Dylan and I showed them a picture of what I liked and they delivered and made it 10x better. I am so happy with the results, I can not say enough good things about the salon and Amy and Dylan. They were so nice and professional and the salon was very calm, clean, and relaxing. I will for sure be coming back again whenever I have a big event and will recommend anyone there. Thank you so much for making me look and feel beautiful. I greatly appreciate it! -Kaitlin

First time customer and will definitely be coming back! Was in the area and called to see if they…read morehad any openings and last minute Maddie was able to squeeze me in, although she was done for the day. Not only did she cut my hair, she also blow dried and styled all for very a reasonable price! My hair is wavy and hard to manage and Maddie did a great job, already booked my next appointment!

LA Salon is one of my most favorite places in Henrietta. Everyone is super friendly, the salon is…read moreexceptionally clean, beautifully decorated, and designed with the client's enjoyment and experience in mind. I personally see Lauren-- she is an INCREDIBLY talented and kind young professional. She has introduced me to so many different aspects of my hair care and beauty routine, I know I look and feel like the version of myself I most want to be. Highly recommend is an understatement!

We are long time customers of LA Salon! I take my 3 very active little boys to see Laurie. She…read moreaccomdating with the styles that my boys request. They are always excited to go visit Laurie and staff. I am very happy with all our cuts and styles after every appointment. I am able to make appointments for all of us together. I highly recommend LA Salon for adults and children!

I've been here multiple times now...2 haircuts and 2 waxes and have had great experiences every…read moresingle time! The wax was quick and professional, and the ladies have been great to chat with throughout. For my haircut and color, I have been going to Erica and she's wonderful. Very consistent, always listens and will give me other ideas after asking if I'm open to hearing them (her ideas have been better than mine). She asks questions like "if you could change anything about your hair, what would it be?" and then uses that information to give you the perfect cut, style, and advice. I thought that was really thoughtful of her. I've been very pleased with my color and my haircuts over the past few months!! Also, you can't beat the Aveda products!

I've had very mixed experiences here. I've gotten my hair trimmed/waxes here before and they did…read morewell. However recently I went here to schedule an appointment for my wedding hair. First I scheduled a trial and my stylist cancelled twice over the span of about a month. At this point it was only two weeks before my wedding and they couldn't fit me in with another "senior stylist" so I went with another random stylist and understood appointment would be free of charge for the inconvenience. However once the trial was done (it took almost 3 hours and still wasn't quite right) I still had to pay 95+ tip as apparently only the hair cut was free (25) and I still was expected to pay for the styling. Then we get to my wedding day and I am supposed to have a senior stylist but was cancelled on a THIRD time the day of my wedding and was only told once I arrived at the salon. The same girl who did my trial did my wedding hair and I didn't complain much because who wants to complain on their wedding day? My bridal party also got their hair done and it was all beautiful but mine took an extra hour compared to my bridal party even though I requested a very very simple style , just curls and a little bit pinned back, and it came out very poorly despite me trying to steer the stylist in the right direction. I had to redo my hair completely afterwards even though I paid over 100 for my hair. I curled it myself and had a wedding guest who happened to do hair help me style it. Took less then 20 minutes and was perfect when we did it ourselves. After the wedding I looked back at the photos they took at the salon and I can't believe they let me walk out like it was! Totally falling out, messy, asymmetrical and bobby-pins showing (Photos from the salon and by the time I got home) About 3 weeks after my wedding when all the celebrations were done we called this salon back to explain what happened and ask for a partial refund or at least something. My mother who called was accused of "extortion" by the owner when she said she was calling before I posted this review... which is an honest review and we wanted to give them a chance to right it before complaining online. Then we were told we should have planned my wedding further out which has nothing to do with them messing up my hair so much. In the end they said they would call us back and it's been 4 days now. Overall really disappointing, This was the most stressful part of my whole wedding. They should have done more to compensate me or at least done my hair well... this was my WEDDING hair for crying out loud.

Joyce Bisbo is my hair stylist at Salon Bello. She not only is a great colorist, but knows how to…read moreread and understand hair types. I walked in about four months ago because I was not especially happy with the salon I had been going to in Fairport for the past year. Joyce was lovely, warm, welcoming, and she "got" my hair which is thin and fine and fragile. I looked and felt like movie star Sharon Stone when I left. It was a beautiful blond color that brought out my natural highlights; I wanted a "just got out of bed" tousled, natural look and she gave it to me. Call Joyce if you want to look like a star, because for all we are doing right now for our family and friends and community, we women are stars!

I have been going to Danielle since before she came to Salon Bello. I followed her to this new…read moreshop and have not regretted the move. The shop is comfortable and well kept. Each station allows for enough room to have your own space but not feel cut off from the rest of the shop activity. All of the stylists appear to get along and work well together . I strongly recommend this salon.

A friend of mine recommended this place. And I was looking for a gift for my daughter's birthday…read more This was perfect. We had the 60 minute Himalayan salt massage. I think. Hot rocks were involved. It was very relaxing. The place was beautiful. Everybody was very nice. Sauna and shower were available before or after the massage. I would definitely do this again.

I originally scheduled with Nina but she was unable to cut at the moment so Lindsey took over both…read morevery polite and understanding. There is nothing wrong with my hair style it's just not what I want I don't like light hair nor frizz I love shine and weight not everyone can tame my hair but she did do a amazing job everyone was so polite, nice and it was very clean down to the restroom. They even have a hydraulic chair for when u wash ya hair for ya comfort. It was an amazing experience tbh.. maybe I have to try something different.. ‍. Thank you for an amazing experience.

I went to this salon for a couple of years after mine closed. Three times in a row I brought…read morepictures of a basic face framing haircut and three times in a row for whatever reason, they couldnt or wouldnt do it. My hair dresser was an owner and she spent every appointment giving directions to other employees and not paying attention to what she was doing for me. They charge $10.00 extra if you want your hair washed and the price of the cut to begin with was outrageous. I switched to another salon with two locations one in Pittsford and the other in Webster. The price was cheaper, they wash hair and the hairdresser pays attention and I finally have the basic haircut I want. They do a great job and I highly recommend it

I'm not old enough to usually even be able to say this, but I've been going here for...wait for…read moreit....over 20 years!!!  And what makes it even better is I've been going to Robin the entire time!!! My hair is incredibly important to me, so I spare no expense.  When I moved here I started going here, and have gone here since.  Robin is great.  She cuts my hair how I want it, does highlights how I want them, and doesn't try to talk me into doing things that I don't want to do.  I am naturally blonde and not very adventurous, so what I want is pretty basic.  I've had it long and short over the years, and done highlights and low lights.  It's been exactly what I wanted every time.  I also had my hair done here for my Senior ball and my wedding.  All of my bridesmaids came here, and all of their hair looked gorgeous!  One of my bridesmaids had really short neck length hair, and I didn't think it would even go up.  They got it in an up do, and it looked great and stayed perfect all day!  Thuy did my hair for my prom and my wedding.  My up do lasted all night, after taking my veil off, and I actually wore it on the plane the next day on my honeymoon!  Looked perfect the whole time. :) I highly recommend it here!

This was my first time here. I called and received the appointment for day and I time I requested…read more The salon was very clean, and everyone was very nice. I asked for a "new look" (which I would imagine is a stylists nightmare) and was presented with a few choices that she thought would look best. Toni cut my hair and I love it! Literally one of the best haircuts I have ever received (and got a few styling tips too!) Would recommend this salon and will definitely go back.

Toni is an excellent stylist and what's important to me is that she listens to what I say and…read morerequest..... She is bubbly and enthusiastic and truly loves her occupation...I am a new client of hers,, but so far so good!!! Thanks

To be honest, Nick was the very first person I met when we moved to Rochester almost 12 years ago,…read moreand I'm so glad we've remained friends ever since. I've had everything from cuts and color to blowouts done by him over the years, and it's been amazing to watch his professional journey and see how far he's come. His new salon space is absolutely fantastic. It has such a calming, spa like atmosphere, and the head massage during the hair wash is incredible. Nick has a real talent for knowing what color and cut will work best for you, and his pricing is very fair considering his experience and knowledge. Another bonus is his sweet little sidekick, Sasha the dog, who is an absolute love. She will want to sit on your lap.. no joke :-) If you're looking for a new stylist or just need a refresh, I highly recommend giving Nick a try. One of the best parts of the experience is that it's just you and him no crowded salon, no distractions from other clients or staff. It makes for such a relaxing and personalized experience. Shared parking lot.

Hair by Nick is truly an amazing experience from start to finish. The salon has such a warm, cozy,…read moreand inviting atmosphere, and Nick himself is incredibly welcoming, respectful, and easy to talk to. Our conversations are always so fun! He really listens and takes the time to understand what works best for your hair, and his honesty and integrity show in every service. You can tell he stays current with trends by attending seminars and continuing his education. On top of that, the head spa massage is UNREAL, the music is great, and the drink options are such a nice touch. The space is always clean and comfortable. I always leave feeling confident and taken care of--highly recommend!