I've lived in three countries and been to five continents. I'm nearly 30. I've seen a fair few doctors in my lifetime. This is, bar none, the worst medical care I've ever received. After seeing Dr. Marshall for OB/GYN care for over a year (for an easily-solvable issue which she never resolved) I finally got fed up and went to Planned Parenthood. They fixed my problem quickly and easily and were able to schedule me for an appointment that fits with my M-F 9-5 work hours (and as such doesn't require me to take a whole day off work). While being seen as a patient here, I saw dirty rooms (an unwrapped speculum sitting on top of a sharps disposal container, dried fluids all over the outside of the biohazard disposal bin), rude, unhelpful and incompetent receptionists, but most importantly, a doctor who was completely unhelpful, inattentive, and occasionally dishonest (eg looking me right in the eye and telling me OTC Lo is not a low-dose birth control pill -- guess what that 'Lo' in the title means?).
The last straw was when they went ahead and scheduled me for an ultrasound -- without my knowledge! -- that I neither needed nor agreed to. I only found out when I checked my voicemail and had a million calls from the sonographers' office wanting to pre-register me for the appointment which had already been made.
Bottom line, while seeing Dr. Marshall, I had a near-constant period for nearly a YEAR. (Take a moment to picture how much that sucks. Yeah.) It took me ONE visit to Planned Parenthood and a prescription for a better birth control pill to fix that. After all this time of getting NO help whatsoever for this seemingly simple problem, I was beginning to think I was going nuts, but the lovely people at PP agreed pretty much every move Dr. Marshall made with me was wrong. To think I went through all this for nearly a year for no reason whatsoever!
I wish it were possible to give 0 stars. This doctor and this office have no redeeming qualities whatsoever. I'll be seeing Planned Parenthood for my birth control needs until I can get a referral to a better OB/GYN. My advice to everyone else? Never ever go here. Ever. Unless you love having your period so much that you don't want it ever to stop, in which case, enjoy, my friends: this is the place for you. read more