My experience with Kristie was awesome! I went in to see her initially based on her other loyal,…read morelong term customers' reviews and her ability to get me in quickly. (Also, there's a few pictures of the gal's hair who posted the only bad review I saw from a while ago, and in my opinion her hair looks gorgeous). Anyways, I went in for a balyage highlight and cut. I've always been picky about stylists cutting off too much, but she truly listened to what I wanted and trimmed my hair, adding in a couple of layers. She gave me what I asked for initially with the first color, but I pressed her due to my tight schedule and I didn't have time to put in more blonde (to which she gave me her card and encouraged me to come back to do so). Usually I feel awkward or bad asking, but she made me feel comfortable the second I walked in the door. So the same day I called her back and she was more than happy to add in more blonde for me. I'm so in love with my hair, it looks naturally sunkissed and is exactly what I wanted. Definitely coming back!

As a middle-aged professional guy, (if I live to be 120), I count on good haircuts to project an…read moreexecutive image. Whenever I relocate, the first order of business is to find the best hair stylist I can. In this regard, Kristie is not only by far the best in Moscow, but the best I've had anywhere. She is a gifted artist that has a knack for achieving the look I'm after, and she is lightning fast. Seriously, when she cuts my hair, it's like zip, zoom, wham, done. And it always looks really good.

Always a great experience at Essence Salon. Everyone compliments me after I get my hair done here…read more The people are friendly and helpful. I get my hair cut, styled and dyed, and it is always beautiful.

I went to their website and is says in black and white FULL perms $71. I call and make an…read moreappointment for Friday the 3th at 2. I arrive a few minutes early as I alway do and a young lady takes me back for my perm. After 2 hours I'm finished and ready to pay but a different young lady said that it will be $125. I said wait a minute, I was to believe it was $71 and she asked if I got that number off the website and I said yes. She told me that information on the website was old and they couldn't correct it. I told her that was not my fault, you posted a certain amount in print and they need to honor that price. I told her that was very close to a 'bait and switch' scheme with is a crime. She asked me if I wanted to speak to a .manager and I said yes. The manager said that was the old price as things have gone up and I said that was not my fault, it is advertised as $71. She said it begins at that price, ( a lie) more hair, more expensive. My hair is a little past my chin not enough to warrant another $54 dollars. Then she tried putting on a guilt trip by asking me 'Don't you think your stylist time is worth the the price? I didn't entertain that question but kept trying to get the conversation back to the price on the website. She began to see I was not going to pay that amount so she said what would you be willing to pay? I couldn't remember for sure that the price quoted on the website didn't say 'starting as' so I told her I would be willing to pay $80 maybe $90 plus a tip for the stylist. She of course took the $90 and a $10 tip. We went back and forth for 20 minutes, something I've never done before. This was wrong!! She lied to my face and tried to make me out as the bad guy when she is cheating and lying. When I got back home and looked again at the website, It did indeed say FULL not starting at. I will never go back there. BEWARE,

Sheri did an amazing job. My hair was so brittle and stripped of life and was so thirsty. She…read morereally put in effort to make sure she did all she could to revive it. She trimmed it and added toner. My hair hasn't looked this healthy in a while. For the curly girlies... this is your girl ! She's hilarious and great.

Sheri is great! Super attentive to customer requests. She knows hair and does a great job with…read morehighlights!

A deeply painful and hurtful experience -- please care about yourself and read before booking…read more I've waited a few months to write this review because the experience was genuinely traumatic, both physically and emotionally. And to be honest, I hesitated to write this review, especially after seeing how the salon responded to other negative reviews. I was already traumatized by how rude I was treated in this salon and did not want to go through that again. But I'm writing this in the hope that no one else has to go through what I did.I went in for a hair color service on January 18, 2025, that involved bleaching, and what followed was the worst experiences I've ever had at a salon. The process took over six hours, and during that time I repeatedly told the stylist, Michaela, that my scalp was burning and was on pain. She kept saying it was normal and didn't take it seriously. When I got home, I noticed my roots were still wet. My husband looked at my scalp and was shocked -- it was red, inflamed, and covered in hives, many of which had likely popped up during the stylist's rough blow-drying and brushing at the end of the process. The next day, my forehead visibly swelled -- like an egg had formed under the skin. I rushed to quick care, where they diagnosed severe chemical burns on my scalp. I was put on a week of antibiotics and warned to monitor for signs of infection or fever ( Dr's after visit notes are shared in photos). It was truly frightening. I returned to the salon a few days later -- not to argue or cause a scene -- just to share what had happened and ask for a partial refund out of fairness. I wasn't demanding a full refund because I understood she had used product and time. But instead of any compassion or concern, I was met with yelling, legal threat, and complete hostility, even though I remained calm, friendly, and respectful the entire time. I felt cornered and completely dismissed, as though my pain and health didn't matter. The level of rudeness and aggression I was met with was so overwhelming that it left me emotionally exhausted. I did eventually receive a partial refund, but the way I was treated made it feel like I had to fight for something I never should have had to. To make things worse, the color I ended up with wasn't what I asked for -- it was brassy, yellowish-red, and my hair was left dry and damaged. Based on what Michaela explained before the service, the roots were supposed to be 6A (dark ash blonde) and the ends 9A (light ash blonde), but the result was far from that, as you can see in the photo I've shared. I'm sharing this not out of anger, but in the hope that no one else has to experience what I did. If you ever experience burning or pain during a hair service, speak up and don't let it be dismissed. If you choose a salon, make sure they prioritize your safety and well-being. No one should leave a salon experience physically injured, emotionally broken, and then be blamed for speaking up. Please take care of yourselves, and choose salons that treat your safety, concerns, and dignity with the respect they deserve.

[It has been about a year or so, and I wasn't going to write a review, but too many people around…read moreme continue to have bad experiences at Canopy in Moscow, so I finally figured I would share mine.] I walked into the shop to book an appointment for hair trim and color. I wanted to show the stylist my hair, as well as pictures of what I wanted to do. I wanted to go from light brown/dirty blonde to a white-blonde with darker roots. We talked about the process, made a plan, and booked an appointment. Leaving the hair salon after my "consultation" I was feeling good about my upcoming appointment. Fast-forward to the day of the appointment. I walked in, sat down, and the stylist started working. Most of the time my back was to the mirror and everything was going fine until I was turned around to face the mirror.....my hair was nothing like we had discussed - definitely NOT white-blonde - and my roots looked like they had not been touched. Instead, my hair was a mess of brassy orange and yellow, and it was SOOOO dry and damaged! My heart sank. I tried explaining that this was not what we had discussed in the consultation and showed a picture again. The stylist scoffed and told me that it would take many appointments over many months to reach that color which surprised me, because this had not come up during any of our talks, and my hair was originally light brown/dirty blonde, not black. Despite my efforts to have my hair fixed, the stylist insisted I had received what I planned/booked for, and I was charged over $600 for the appointment. I went home feeling defeated, ugly and upset. The next two days I refused to leave the house without a hat, so my husband started reaching out to find stylists who could actually handle a white-blonde hair job. Long story short, WE FOUND ONE! (She's amazing!) My first appointment with my new stylist to fix what was done at Canopy was quite emotional. She took photos of my hair so I could see the issues, and when she lifted hair up in the back there were large sections that hadn't even been dyed, and my roots were VERY uneven! My hair was various shades of yellow, orange, and brown. I showed her the same picture I had previously shown at Canopy, and she assured me it wasn't a problem. Three hours later my hair was a beautiful WHITE-blonde and incredibly soft!! (Please note - it did NOT take many appointments over many months to have the color I wanted....) My main advice? Don't be like me. Do your research before visiting Canopy! I cannot stress this enough. It ended up costing me an ADDITIONAL $800 to fix the damage and color disaster caused at Canopy. I will never go back, and honestly, I wouldn't recommend this salon to anyone.

Unprofessional- Don't recommend. I had an appointment at 11:30 am. I googled the location and went…read morethere, arrived just before 11:30 am. I go to the salon there (at the antique mall) and it's closed. I'm so confused so I call Jeri and she doesn't pick up. I leave a message. I promptly drive across town to where I remember she used to work thinking there must be a mistake. Right as I pull in at 11:40 am, Jeri informs me that she already left. The appointment is a 45 min appointment, and my hair only takes 20-30 min max. There was still plenty of time for my cut. I told Jerry about the mixup with the address and asked her if she could get me in sooner than 6 to 8 weeks. She said she didn't know what to tell me that she was busy and that I can go online and look for an appointment, she repeats her address and hangs up on me. Needless to say, I was not planning to book another appointment with Jeri. Then 15 minutes later, she calls me on the phone and tells me that it seemed like I was making excuses for being late, and blaming her, and she said that I should never come back. I pointed out that she is the business owner, and is the only person who can claim her business on google maps and update her address and suggested to do so for the convenience of her customers and to avoid confusion. She said thank you for your unsolicited advice and hung up on me.

Twisters is the place to go! Deidrea is amazing! This was…read moremy first time to her salon and from start to finish I felt like I was her top priority, shes so sweet and kind. I showed her one picture, we talked about what she felt would look best and be realistic for me to do on my own and I left feeling fantastic.

This is the only place I will get my hair cut. Fantastic service, very professional. I get my…read morehaircut by deidra, she is delightful and very talented. I recomend her and twisters to any and all of my friends.

Don't come here, asked for a mullet and they messed up my hair to the point of no return. A simple…read morerequest turned into the worst haircut I've ever gotten. Considering a buzz cut, because that would look better. I asked for shaved sides not the bangs. Also, bangs were trimmed too short and uneven.

Terrible service. Walked in with the "no wait" sign up and that told me there was 5 people ahead of…read moreme. I looked around and asked who because there was noone but me in the place. Usually I have to deal with sub par haircuts here but to add this kind of service on top of terrible haircuts is too much.

What's most amazing about shopping at Ulta are the salespeople!…read more Ira clear they enjoy working there and the environment is warm and welcome! They carry a vast variety of productions !

Rude stuff, never have anything on the shelfs although the app shows that the product is in stock,…read moregotta ask someone to bring the product from the back, and most of the time they'll just say "we don't have it" cause they're too lazy to go and bring it. When asked for a manger, they preferred to hide on the back and didn't end up coming out and taking to the customer. Next time I'll just order from Amazon instead of going to this terrible place