Had a great experience with Miranda today. One of the next hair cuts I ever had. She was so…read morepersonable and easy to talk to. Wish I lived here so I could see her regularly!

The hair cut I got there was fine - a little expensive for the what I got but fine. I scheduled a…read morefollow up. The day of the follow up my stylist texted me and said she had been exposed to covid and cancelled. She said she would text me the next day to reschedule and that was last I ever heard from her. Ghosted!

My experience with Kristie was awesome! I went in to see her initially based on her other loyal,…read morelong term customers' reviews and her ability to get me in quickly. (Also, there's a few pictures of the gal's hair who posted the only bad review I saw from a while ago, and in my opinion her hair looks gorgeous). Anyways, I went in for a balyage highlight and cut. I've always been picky about stylists cutting off too much, but she truly listened to what I wanted and trimmed my hair, adding in a couple of layers. She gave me what I asked for initially with the first color, but I pressed her due to my tight schedule and I didn't have time to put in more blonde (to which she gave me her card and encouraged me to come back to do so). Usually I feel awkward or bad asking, but she made me feel comfortable the second I walked in the door. So the same day I called her back and she was more than happy to add in more blonde for me. I'm so in love with my hair, it looks naturally sunkissed and is exactly what I wanted. Definitely coming back!

As a middle-aged professional guy, (if I live to be 120), I count on good haircuts to project an…read moreexecutive image. Whenever I relocate, the first order of business is to find the best hair stylist I can. In this regard, Kristie is not only by far the best in Moscow, but the best I've had anywhere. She is a gifted artist that has a knack for achieving the look I'm after, and she is lightning fast. Seriously, when she cuts my hair, it's like zip, zoom, wham, done. And it always looks really good.

I went to their website and is says in black and white FULL perms $71. I call and make an…read moreappointment for Friday the 3th at 2. I arrive a few minutes early as I alway do and a young lady takes me back for my perm. After 2 hours I'm finished and ready to pay but a different young lady said that it will be $125. I said wait a minute, I was to believe it was $71 and she asked if I got that number off the website and I said yes. She told me that information on the website was old and they couldn't correct it. I told her that was not my fault, you posted a certain amount in print and they need to honor that price. I told her that was very close to a 'bait and switch' scheme with is a crime. She asked me if I wanted to speak to a .manager and I said yes. The manager said that was the old price as things have gone up and I said that was not my fault, it is advertised as $71. She said it begins at that price, ( a lie) more hair, more expensive. My hair is a little past my chin not enough to warrant another $54 dollars. Then she tried putting on a guilt trip by asking me 'Don't you think your stylist time is worth the the price? I didn't entertain that question but kept trying to get the conversation back to the price on the website. She began to see I was not going to pay that amount so she said what would you be willing to pay? I couldn't remember for sure that the price quoted on the website didn't say 'starting as' so I told her I would be willing to pay $80 maybe $90 plus a tip for the stylist. She of course took the $90 and a $10 tip. We went back and forth for 20 minutes, something I've never done before. This was wrong!! She lied to my face and tried to make me out as the bad guy when she is cheating and lying. When I got back home and looked again at the website, It did indeed say FULL not starting at. I will never go back there. BEWARE,

Very disappointing experience after being a regular client for the past years. My haircut was…read morerushed and not the quality that was expected for the price. I was met with extreme criticism/judgments when I asked for any changes to the cut as well.

Sheri did an amazing job. My hair was so brittle and stripped of life and was so thirsty. She…read morereally put in effort to make sure she did all she could to revive it. She trimmed it and added toner. My hair hasn't looked this healthy in a while. For the curly girlies... this is your girl ! She's hilarious and great.

Sheri is great! Super attentive to customer requests. She knows hair and does a great job with…read morehighlights!

McKayla the owner of the salon ambush me when I walked in didn't great me or any. She asked why…read moredidn't I book a consultation. I said I didn't realize I had to do that. She said this is protocol and since you didn't do that I will not be cutting your hair. I did let her know that I would be writing a review on how unfriendly and unprofessional she acted. She said this is her salon and that she would be calling the police on me. If you want to be treated with respect and dignity. I would stay away from this salon.

A deeply painful and hurtful experience -- please care about yourself and read before booking…read more I've waited a few months to write this review because the experience was genuinely traumatic, both physically and emotionally. And to be honest, I hesitated to write this review, especially after seeing how the salon responded to other negative reviews. I was already traumatized by how rude I was treated in this salon and did not want to go through that again. But I'm writing this in the hope that no one else has to go through what I did.I went in for a hair color service on January 18, 2025, that involved bleaching, and what followed was the worst experiences I've ever had at a salon. The process took over six hours, and during that time I repeatedly told the stylist, Michaela, that my scalp was burning and was on pain. She kept saying it was normal and didn't take it seriously. When I got home, I noticed my roots were still wet. My husband looked at my scalp and was shocked -- it was red, inflamed, and covered in hives, many of which had likely popped up during the stylist's rough blow-drying and brushing at the end of the process. The next day, my forehead visibly swelled -- like an egg had formed under the skin. I rushed to quick care, where they diagnosed severe chemical burns on my scalp. I was put on a week of antibiotics and warned to monitor for signs of infection or fever ( Dr's after visit notes are shared in photos). It was truly frightening. I returned to the salon a few days later -- not to argue or cause a scene -- just to share what had happened and ask for a partial refund out of fairness. I wasn't demanding a full refund because I understood she had used product and time. But instead of any compassion or concern, I was met with yelling, legal threat, and complete hostility, even though I remained calm, friendly, and respectful the entire time. I felt cornered and completely dismissed, as though my pain and health didn't matter. The level of rudeness and aggression I was met with was so overwhelming that it left me emotionally exhausted. I did eventually receive a partial refund, but the way I was treated made it feel like I had to fight for something I never should have had to. To make things worse, the color I ended up with wasn't what I asked for -- it was brassy, yellowish-red, and my hair was left dry and damaged. Based on what Michaela explained before the service, the roots were supposed to be 6A (dark ash blonde) and the ends 9A (light ash blonde), but the result was far from that, as you can see in the photo I've shared. I'm sharing this not out of anger, but in the hope that no one else has to experience what I did. If you ever experience burning or pain during a hair service, speak up and don't let it be dismissed. If you choose a salon, make sure they prioritize your safety and well-being. No one should leave a salon experience physically injured, emotionally broken, and then be blamed for speaking up. Please take care of yourselves, and choose salons that treat your safety, concerns, and dignity with the respect they deserve.

Unprofessional- Don't recommend. I had an appointment at 11:30 am. I googled the location and went…read morethere, arrived just before 11:30 am. I go to the salon there (at the antique mall) and it's closed. I'm so confused so I call Jeri and she doesn't pick up. I leave a message. I promptly drive across town to where I remember she used to work thinking there must be a mistake. Right as I pull in at 11:40 am, Jeri informs me that she already left. The appointment is a 45 min appointment, and my hair only takes 20-30 min max. There was still plenty of time for my cut. I told Jerry about the mixup with the address and asked her if she could get me in sooner than 6 to 8 weeks. She said she didn't know what to tell me that she was busy and that I can go online and look for an appointment, she repeats her address and hangs up on me. Needless to say, I was not planning to book another appointment with Jeri. Then 15 minutes later, she calls me on the phone and tells me that it seemed like I was making excuses for being late, and blaming her, and she said that I should never come back. I pointed out that she is the business owner, and is the only person who can claim her business on google maps and update her address and suggested to do so for the convenience of her customers and to avoid confusion. She said thank you for your unsolicited advice and hung up on me.

Twisters is the place to go! Deidrea is amazing! This was…read moremy first time to her salon and from start to finish I felt like I was her top priority, shes so sweet and kind. I showed her one picture, we talked about what she felt would look best and be realistic for me to do on my own and I left feeling fantastic.

This is the only place I will get my hair cut. Fantastic service, very professional. I get my…read morehaircut by deidra, she is delightful and very talented. I recomend her and twisters to any and all of my friends.

Terrible service. Walked in with the "no wait" sign up and that told me there was 5 people ahead of…read moreme. I looked around and asked who because there was noone but me in the place. Usually I have to deal with sub par haircuts here but to add this kind of service on top of terrible haircuts is too much.

Always gives me a great cut. Friendly and clean salon. What more can I say. Always a pleasure to…read morevisit.

Rude stuff, never have anything on the shelfs although the app shows that the product is in stock,…read moregotta ask someone to bring the product from the back, and most of the time they'll just say "we don't have it" cause they're too lazy to go and bring it. When asked for a manger, they preferred to hide on the back and didn't end up coming out and taking to the customer. Next time I'll just order from Amazon instead of going to this terrible place

My husband bought a $100 gift card for me for Christmas at the Ulta store in Moscow on December…read more5th, between 12:30pm and 1:30 pm. When I went to use my gift card there was only $80. When we went into Ulta I let the "sales manager" know what the date was and what the time was, and she told me "our tills are off everyday we do thousands of dollars in of sales. Sometimes is over $200 and sometimes it's under $200. There is no way for us to track that $20 that is missing down to your gift card purchase since a phone number was not used when it was purchased." She then let me know that she has "made sure all her girls know to ALWAYS get a number when making a gift card purchase, and there's no way one didn't ask for a phone number when he bought the gift card." Here is a "sales manager" knowing nothing about how balancing tills works??? If you're cash tills are always over or under, according to any experience I've had of balancing till, that means they are either shorting change to customers or giving too much. Either way, that's probably where the $20 went that wasn't given back in cash, or on my gift card. My number has never been in an Ulta before, to expect him to know about a phone number is silly, so I would say it's safe to say, nobody asked him to put this gift card under a phone number. The Sales manager" then told me "our hands are tied, you'll need to call the customer service number" I called the customer service number twice. 30 minute phone call for her to tell me someone will reach out to me about this (never did) so I had to call back and that was a 49 minute phone call; and they told me there isn't anything they can do. I get it's just $20, that's not the point. The point is, a corporation doesn't deserve the $20 that my husband already worked for. And then to just tell me I am out of luck; is really sad to me. I'm not asking for hundreds of dollars, or anything more than what was given to the lady at the register.. end of rant.

What a cool concept and a bunch of very kind people! I called just as they were closing because I…read morewas in pain from a knee injury and was desperate for some relief. They stayed late to squeeze me in with a treatment that eased my pain and helped me sleep. After seeing everything they have to offer, I went with a membership so I can enjoy the insane variety of self-care modalities they have to offer, and the next day, I enjoyed a sauna, red light therapy session and another treatment for my knee injury. It happened to be my birthday and they treated me like a princess, which made my day (seriously!). I can't wait for the cafe to open - I had one of their lattes and it was divine (and I'm a Seattle coffee snob!)! For all that The Vine has to offer, I find the price of membership quite reasonable and highly recommend going that route. Nice place, kind folks, good vibes = improved health and wellbeing!

Katrina and the whole family at The Vine are amazingly warm, helpful, resourceful and there to help…read moreyou as an individual. They can tailor things to your needs and that is something so neat and thoughtful! Would absolutely recommend this place as an amazing retreat in town for a nice reset! Must try the foot detox!