I went to Sumi Lashes and chose the wispy volume style because I wanted soft, fluttery, "I woke up…read morelike this" vibes... and now I accidentally look like I have my life together. The technician was so gentle I almost fell asleep, which is saying a lot because I don't even trust people near my eyeballs like that. The salon was clean, quiet, and relaxing--basically the opposite of my daily chaos. My lashes came out super lightweight but still full, like natural... if my natural self were just better. They've been holding up really well too, surviving naps, showers, and me aggressively rubbing my eyes at 2am (don't recommend, but still). Only downside? Now I have to book ahead because apparently everyone else also wants to look effortlessly put together.

I've been coming here for over two years now, and honestly, the only reason I haven't left is…read morebecause the work is consistently good and the pricing is fair. It's hard to find that balance, but lately, the experience as a customer has been really disappointing. Pros: Technically speaking, the lashes are great. I'm a loyal client because I trust the quality of the work and the price point is exactly where it should be. The studio is very clean and aesthetically pleasing. Everything is branded and color coordinated. They have a great board with styles and lengths displayed to make consultations easier. Cons: While the work is high-quality, the service feels incredibly one-sided. They are extremely strict about appointment confirmations, which I'd understand for a brand-new client, but I've been coming here for years and have a near-perfect track record outside of being a few minutes late a handful of times (always within their 15 minute grace period). I recently had an appointment canceled because I didn't confirm via text--meanwhile, I just brought a newborn home and my phone is the last thing on my mind. When I explained the situation, there was zero flexibility or effort to help me out, which was a huge letdown since I needed that touchup for our birth announcement video. A while back a tech got lash glue on my brand-new clothes (including a pair of expensive jeans and freshly altered white top) which completely ruined them. I have no idea how this happened but when I pointed it out at my next visit, there wasn't even an offer for a small credit or any gesture to make it right. Clients are expected to be on time, yet I have had to wait on multiple occasions because they weren't ready for me. Plus, one of the techs frequently stops mid-application to check out other customers or help other techs, which just drags out the appointment. Usually I go every four weeks but recently I've had some big events and trying to get a touch-up has been difficult. I replied to confirm an available slot immediately only to be told it was actually already booked. It actually caused me to miss getting a touch-up before my son was born. I really want to keep supporting this business because the results are consistent, but I hope they start showing a bit more consideration for their loyal, long-term clients. Skills are important, but so is how you treat people.

Still the best been going to Natalia for almost a year now. I love how beautiful I look after…read moregetting my lash lift done here! I can't recommend her enough!

I appreciate Natalia's kind response to my first review, I feel like that says a lot about her as a…read morebusiness owner. I've decided that lash lifts aren't for me (even though I love how mine turned out- I just personally prefer mascara) but I will recommend her to anyone that I know who is looking for one in the future!

I love getting my lashes and brows done here. The staff are so nice and friendly here. Katie is…read moretruly a master stylist when it comes to lash extensions! Her classic style lashes are so beautiful! I get so many compliments! And Mia sculpts beautiful shapely brows. If you are thinking of getting lash extensions or your brows tinted, definitely go here! They are amazing!

I'm so satisfied with this studio. The management is great. The stylist are great and the front…read moredesk is amazing. I'll be coming back to this location more often for my last services and they always have the products I need to get stocked up on. Make sure you ask for management to give you the best dial list there is

Great new Korean Kerritan eye lash perms , gentle on your lashes…read more Immaculate and pleasant treatment rooms

One of my bucket list items after a weightloss journey was to have my eyebrows micro bladed. I am…read moreso happy with the results Miyuki was very informative during the process and made me so comfortable that I will be letting all my friends know to go to her. She started the appointment by asking what I was looking for in my brows. I wanted them to be natural looking and follow the way they had looked when I walked in - once the mapping was done and we agreed on the shape - we then agreed on the color. I am so happy that I found her and cannot wait for my touch up

I made an appointment for " model Pricing", so l perhaps my lashes was done by a student... and the…read moreresults was okay. I understand that I may be a practice customer but, I think they're lash quality was not great. I asked for natural & C curl, it didn't look like I had anything done. The lady who helped me initially wanted to charge me for the full price $120 but I showed her my text with Yuki. As usual, you don't want to get any water on the extensions for 24 hr, but upon going home some of them fell off already. I will say the place is clean, nice & comfortable, easy to find in the Market Place. They also offer facials and other treatments too. But I personally was not satisfied with the extensions.

Thank you Mika! She does it again. Super gentle, pretty quick (done within an hour), and she's so…read morenice!

Sunny does amazing lash work! She's super sweet, welcoming, and really listens to what you want…read more She's very detail oriented and always checks in to make sure you're happy with the look. She even takes pictures of the lashes each time and draws out diagrams so she can perfect the look. I also love that she knows how to do natural looks and cares about the health of your natural lashes and is honest about what's best for them. That's why I trust her with the extensions and maintaining my real lashes. I'm so glad I found her!

Sonomi is incredibly detail-oriented and always takes the time to make my lashes look perfect. She…read moretruly goes above and beyond - even offering touch-ups if there's unexpected fallout before a big event. The lashes she uses are high quality, lightweight, and natural-looking! The entire process is smooth and comfortable. I highly recommend visiting Sonomi if you're looking for beautiful, natural lashes!

If you're looking for someone who takes genuine care and consideration for your lashes, Yuki is the…read moreperfect person to receive services from. Not only does she take her time with individual perspectives, but she is honest and open to interpret the best outcome for your aesthetic needs. I have only had a few sessions for lash extensions elsewhere, never to return, but the experience and outcome from Yuki has made me come back for refills on a regular basis. Other places would not take the time to listen, or just do what THEY felt was right, ending in a huge cluster of disappointment. Yuki was able to create the natural look that I've been asking for, which only she has been able to achieve. The extensions lasted for a longer period of time (with care), and remained natural looking.

Yuki is the best lash tech I've ever been to! Super sweet, professional, and so…read moredetail-oriented--she even had me sit up mid-appointment to make sure everything was perfectly even. My lashes lasted for weeks the first time and now she does my sister's too! Her space is clean and relaxing, and she always makes sure we're comfortable--whether we feel like yapping or just lying in silence. I'm only going to Yuki from now on. Highly recommend!

Megumi is an amazing lash technician! I'm so happy to have found her. I was referred through a…read moreFacebook group in Irvine, and messaged her using the number on her site to set up an appointment. She was great about getting me in quickly, since I wanted to get my lashes done before a trip. Everything was very clean and we both wore masks the entire time. She applies the lashes in a clean room with the client lying on a comfortable memory foam massage table, and a fresh towel on a special lash application neck pillow to rest on. She helped me decide to go with a B curl lash, with the longest lashes in the middle at a .12, and a classic set. I prefer my lashes to tend more towards the natural side, and I am extremely pleased with the results. The lashes are perfect and give a little oomph without making me look like I am wearing strip lashes. I highly recommend Megumi as your go-to for lash application. She is thorough and sweet, and has a great eye for what looks good. See you soon Megumi!

I went in on Friday to get a set of lashes. Today is Wednesday, 5 days later, and these are what's…read moreleft of my lashes. I've never experienced shedding like this before, so it's very disappointing. Since it's 3 days past my appointment, I can't even get them fixed.

I called the day off and I got same day appointment. My appointment was with Vivian and she…read moreabsolutely made my dream lashes come to life. I am super grateful and happy and these are my graduation picture lashes.

Kelly was very sweet, gentle and fast. I got exactly what I asked for. Looking forward on going…read moreback and try other new sets as well

She was the BEST at her work and the sweetest kindest soul. Anyone who met her was infinitely…read moreblessed to be in her presence. She passed away yesterday. She will be forever missed, no one else had touched my eyebrows in 8 years!

Yalda is simply AMAZING!!!! Her services are great and cost effective and she is very sweet! Men…read moreif you need your eye brows cleaned up and still look and feel masculine this is your place and technician.