I continue to be pleased with Dr. Heidi Loy and the staff I interact with at this facility. With a…read morefamily history that includes glaucoma and macular degeneration, I have always maintained annual visits that include careful testing and examination. Dr. Loy is focused and takes time to explain things carefully. I am also being treated for dry eye and she taught me how to use very expensive eye drops in a more economical way. The choices in eye wear are not as expansive as in some of the chains, but that has not proven to be a problem when finding both regular and sun glasses.

I have been going to Family Vision Care of Alliance as long as I can remember starting at its…read moreformer location when Dr. Robenstein was the sole doctor. He was always great and I mostly see Dr. Loy now since she's available in the evenings and she is absolutely wonderful. I always have a very good experience and feel my questions and concerns are fully answered. I trust them to conduct all the tests needed for me and the testing process always seems super thorough to me with the reading tests, lens tests, light tests, etc. I am given the glaucoma test each time I go because my family history means I am likely to inherit the condition and she very kindly does the puff test for me since I prefer it. Because I am lucky enough to enjoy very good vision at the moment, I have never had to order prescription glasses or contacts. However, I would certainly trust their prescription and recommendations and I know they work with my insurance to get what expenses they can of my costs covered. I would certainly highly recommend Family Vision Care of Alliance for anyone in the area looking for a wonderful vision care experience.

It's unfortunate these other folks have had bad experiences because mine have been phenomenal! I…read moreand my 9yr old Daughter both got glasses here and from set up of appointment to getting the glasses, I had literally no complaints. Processes were quick, everyone was friendly, they had a good selection, and were fair with pricing/payments! We will be back :)

i've been going here for 15 years and always get great glasses. never have any issuesread more

I had a great experience! The Dr was very informative. He explained everything and actually made it…read morea teaching lesson on how the eye works. I liked that! The staff was incredibly nice and helpful too! Recommend 100%

My family and I love this practice!!! They are always so knowledgeable about eye health and making…read moregood recommendations. I had successful laser surgery which I have been very happy with. Our whole family has been going to this practice for about 20 years. We usually see Dr. Earley, but Dr. Beiling is also very good if you need eye care, you should go to Medina Vision and Laser Centre.

Reporting back on my interaction with Dr. Beiling from February 3, 2021…read more I called Medical Mutual (MM) to find out what was holding up my prior authorization request. They stated that Dr. Beiling's office failed to answer a question about whether I was sensitive to a preservative used in eye drops. MM stated that they faxed a form to Medina Vision and Laser Center (MVLC) on January 12, 2021 at 2:25 pm. requesting them to call their 800 number or fax the form back. Without this being done by January 18, 2021, the prior authorization request would need to start over. The reason that MM wanted this question answered was that I was prescribed non-generic eye drops that are shipped to me in sterile vials on a 30 day supply. If I am not believed to be sensitive to the preservative, MM's formulary is that generic eye drops must be used in a "next step therapy" procedure, meaning that a generic is used if it shows similar effectiveness to the non-generic eye drops. I met face-to-face with Dr. Beiling concerning this matter. She denied ever receiving the MM fax at their office. She challenged me to have MM supply her with the fax. I went back to my work and plan on calling MM to show proof they sent it. I queried Dr. Beiling on why I was prescribed non-generic eye drops. She stated that she prefers to treat my condition with non-generic eye drops. In her favor, she had no information given to her that non-generic eye drops would be covered or not covered. I will keep you apprised on this ongoing saga.

Another year and another hour + wait past my appointment time. Time to find another doctor. The…read moreoffice needs to Stop overbooking the appointments!!

Cataract Surgeries. Had both Dr. D. and Dr. Jones. They are excellent!…read more The office, however, seems to be chaotic. All of the tests are done with great efficiency, moving from station to station. However the actual appointment schedules seem to be too short to accommodate everything they do. That being said - I would still use them for any eye surgery!

Dr. Michael Shaheen gave me by far the BEST EXPERIENCE I ever had in a doctor's office. He was on…read moretime. He was professional but not stuffy, efficient and thorough, and his concern and caring for me as a patient was extraordinary! He answered my many questions and went above and beyond to explain my condition and the options available. If there was any downside, it was that I had to wait over two months to get an appointment with him...but that just shows how great he is!

My daughter went to Dr.Shaheen for the first time today. He was super friendly and quick! He took…read moretime answering all of our questions!! I definitely recommend him!!

I contacted Cleveland Clinic for a second opinion and I was referred to Dr. Cannatti regarding…read morevision complications / loss following surgery performed by another Provider. Dr. Cannatti is very knowledgeable, experienced, professional, compassionate, and caring, as is his staff. My initial appointment was several hours, and was the most thorough eye exam I've ever had. He took the time to explain what was going on and what could be done to improve my vision. Under his care my vision is improving.

Highly recommend!! Everyone at the practice is extremely professional, knowledgeable, kind, and…read moreefficient. I had a routine eye exam and selected frames afterwards. My visit was fantastic from start to finish.

Polite employees, good selection of frames. I needed prism glasses and the lens service they use…read morewere very prompt with turn around time.