I went there for the first time for a the doctor when he was evaluating my gums was reading out…read morefives and sixes and I know for a fact if I was five or six, I'd be bleeding every time I b so I canceled my next appointment to have a deep cleaning went to another dentist and I was 2 and 3. I did have one was a five and one other area that was 5 and a six and then he wanted to pull out a tooth that had a crown on and wisdom that was not bothering me so if you feel you need a second opinion, I would get one.

Antibiotics and steroids on board. Finally getting relief and moving in the right direction…read more Grateful

This NEEDS to be said. From the front desk, to the administrative, the management, the medical…read morestaff, medical counselors to the oral surgeon, I received the single most needed e mergency appointment I could ever hope to be blessed with this day, and not just any day, but on a day they were fully booked. To say they flowed like water, moved like an oiled machine, sang in harmony......believe,..these are all undersatetments. Kitty Haawk Smiles Dentristy in University Height, has me as a client for life. Saying they saved me is the truth. I am highly suceptible to infection. I have just managed to live through one that hit November 2024 along my spine and in my arms. This infection being so bad, it nearly took my life. Over 3 months of intravenous antibiotics, months of in home rehab. and I still cannot walk straight up and down(hunchback) but alive. In fact, pulling through percentage wise was not above 20%. The wonderful Dr's, Nurses and many medical teams at Stone Oak pulled me through. These are the bad types of infections. When you hear the word Mersa, yeah, that's the bad kind. Yet I was blessed and they were skilled. I have to be so very careful in everything I do. However infections I come by very easily unfortunately. Well as fate would have it, I just got out of the hospital on Topperwein yesterday spending a 3 day ordeal with an abssys molar. As I said, the first people I spoke with and told my plight, were the ladies at the front desk. I know they could tell I was scared, and I was. The ordeals I had gone throught. I was told by Topperwein Hospital get tooth wextracted immediately upon discharge. And damn straight that was my intent. So filled upon on 2 different types of antibiotics, one type which I constantly stay on because I get infection so easy, I set out to get an oral surgeon that could accommodate and extract the same day that took my insurance. NOT AN EASY TASK. I like to think by blessings again after hours of searching, along came Kitty Hawk Smile Dentistry and Orthodontics. They werent just experienced, knowledgeable, but they treated me as if I had been their patient for many many years and from the 1st person to the last, they all knew my case and issues as if they HAD truly known me for years. I was told what my options were, which they thought were the best options and why, and free to make up my own mind as to which route to take. All put me at ease and I cried because I knew this was all going to be in the past in a mattter of a couple of hours. I was totally floored. What person says they had a great time at the dentist. This very blessed and thankful 59 year old lady does. My brother told me I had an extra head growing out of my chin. You know that joke,.....Does your face hurt,,,,,,Well it hurts me. That was me. I thank the whole Team for taking care of me. From the Front desk,, to being able to sit with Jaimie M. and go over my options, she made my choices quick and easy. Especially, Christina Derosa for initially consulting over my issues and for actually getting to enjoy for the first time ANY visit to the "mouth" doctor. However, Dr. S. Atkins I sit here tonight and feel what nice work was done, how comfortable I feel tonight. No huge gaping hole, no pain to speak of really, (but yesI am taking the meds you prescribed), its like you took my meessed up mouth, fixed it and then dressed it up nicely for ease and comfort, but for making me get my courage back and pushing me just a little further in reminding me it was ALL about ME and MY comfort, also I cant forget the ladies that assisted Dr. Atkins, my pain matters, as does honesty. I got the straight forward version with smiles. Just how I like it. And I know you all think this is complete BS and overkill, but I dont give a damn. I am straight up, I am blessed I chose that number to dial after dialing out of service numbers, dropped numbers, no oral surgeons serving on the team for 3 hours and calling my insurance 5 times. Noone touches my mouth but you all. Thanks so much. Kathleen S Davis

We had a mixed experience at Kitty Hawk Smiles Dentistry…read more Unfortunately, my visit started off poorly due to the front office manager, Nikki. She came across as very rude and unwelcoming. She frequently talked over me and cut me off before I could finish my questions or receive clear answers. That kind of interaction is frustrating and not what you expect from someone running the front office of a dental practice. There was also a communication issue during the appointment. The hygienist was not informed that I was receiving orthodontic treatment, so the cleaning was started without removing the braces first, which should have been addressed beforehand. That said, the back office staff was great. The hygienist was very informative and took time to educate me on proper care and how often certain treatments should be done. The doctor and orthodontic staff were also excellent--professional, knowledgeable, and pleasant. Overall, the clinical care itself was solid, but the front office experience and communication need improvement, as they set the tone for the entire visit.

I went here for emergency dental appointment this past Monday and was seen right away. Went back…read morefor a root canal today and experienced the best care I've ever received at a dental clinic. I am deadly afraid of the dentist, always have been... but Dr. Lannom and Jasmin made my visit the absolute most comfortable it could be. I actually feel a little silly for being so nervous before hand. Excellent service and bed side manner. Amazing team, amazing dentistry and I'm so so so happy I came here! My new dentist for life!

BEWARE - This company is such a scam you can't even leave google reviews unless it's on Google…read moreMaps. I'll be posting my review at every location on Google as well as yelp until I can find an attorney or report them to the better business bureau. I've called more than 20 times trying to resolve a mistake their coordinator Julia messed up on. Jackie is the manager who I've spoke to numerous times but has never reached out to me. My senior father needed an emergency crown replacement and unfortunately this was the place we chose.The Alamo Ranch location to be exact. Not only did the dentist just not know what he was doing, we had to return SEVERAL times because the temporary crown kept falling out (I've had a crown before and my temp NEVER fell out). My Dad has Parkinson's so going back and forth several times was such an inconvenience. Julia gave us a quote and we signed on that amount - they even gave us a discount for paying it in advance. Well a year later - why are we getting a bill saying we owe almost $2000? I called them and no one had any answers for me. After I went in person is finally when I met Jackie and thought she would be professional and helpful. She found out that after insurance ran everything we still owed a balance because initially Julia quoted us for dental insurance coverage not knowing my Dad was clearly using Medicare because that was the insurance information we gave them. Jackie said she would follow up with her leaders and now we just received a bill from COLLECTIONS from a procedure that happened almost 2 years ago now. This establishment is exactly why I will never go to chain dental offices. And apparently they would rather scam customers than be honest.

After much hesitation I took the leap... After much…read morehesitation I took the leap and visited the Round Rock location to meet with SmileDirect reps. They did every single thing my dentist did to evaluate my teeth for aligners. From the 3D scans to amazing service. The only thing they did not do was charge me an extra $5000! Highly recommend! I visited with Shannon and she explained every detail. Can't wait for my aligners to come in Date of experience: February 20, 2023

Autumn was my "Smile Guide" and she was very thorough when performing the X-rays of my teeth. She…read morewas also very informative when explaining the steps that I would go through once I receive my Smile Direct Club box. My favorite part about my visit was that she made me laugh all through the appointment while still keeping it professional. Even though she wore her mask throughout our whole encounter I could still tell that she was very pretty. I might just go visit the office again just to talk to her.

Dr. Herndon and Amber are phenomenal! I have been to this clinic five times over the past 14…read moremonths and have never had a bad experience. These women keep me smiling throughout the entire process, and afterwards thanks to their thorough dedication to my pearly whites. I have genetically weak enamel, and have had many cavities over my life despite my strict dental care routine. Thus, I have met and been the patient of various dentists, and although they were good, Dr. Herndon is something special. She genuinely cares about her patients, has impeccable bedside manner, and is dedicated to your dental health and comfort during the visits. When I first met Dr. Herndon, I was diagnosed with seven (yes, SEVEN) small cavities. Very weak enamel, remember? I was obviously frustrated as I don't consume soda, sweet tea, or sugary drinks, I brush my teeth twice daily, floss daily, and use enamel strengthening mouthwash post brushing. Dr. Herndon was gentle with her news and careful not to make me feel guilty or embarrassed. Even better, she filled my cavities in two separate visits, and came up with an entirely new dental care routine for me, including prescription tooth paste, to ensure I would never be in this position again. I am proud and relieved to announce that I have not had a single new cavity since being in the care of Dr. Herndon and her staff. Without hesitation, I would highly recommend her to anybody in need to dental care in Austin. Thank you, Dr. Herndon for all that you do.

I've been coming to Carus dental for over 10 years and they never fail to refresh ky pearly whites!…read more Everyone is friendly and recommend coming here.

Love this practice! My family and I have been coming here for years since it was Henslee Dental and…read moreDr. Henslee retired leaving Dr. Hafen to run things as his practice. The folks here are very friendly and work with you in such a seamless and professional manner it makes going to the dentist a much more enjoyable experience. You typically work with the same hygienist for the lifecycle of your patient history and they do remember you as a person versus just a patient passing through for their bi-annual cleaning. I've never had a problem scheduling, re-scheduling, or anything relating to my insurance! 10/10 I always recommend this office to anyone searching for a great dental spot!

As soon as you walk in this office someone is paying attention to you! They take your name you sit…read morein a well manicured waiting area. They dont have TV's in the waiting room because you DON'T wait long at all. Hygienist or assistant comes to get you and you feel like everything is about you. The Dr's are fantastic and very competent! This is an all around fantastic establishment! Kudos to you all!

The DDS office is so professional! All the latest tools of the trade are readily available. Highly…read moresuggest them!

VERY EXPENSIVE - ask for the cost BEFORE you have your work done. They don't tell you ahead of time…read moreand then it's sticker shock. They also don't tell you whether or not they take your insurance until after the procedure is done. They don't call you back and don't answer emails. Some of the front desk team is rude. Doctor was good as well as the hygienist but that doesn't make up for the rest!

I thought because I have been a compliant patient in the past that they would be willing to do a…read moreteeth cleaning and exam (paying out of pocket) without an X-ray (due to cost) at this visit, but they quoted a "law" about not being able to continue without a yearly exam to include the X-ray. I looked that up, and it's not a hard rule. My history does have an abnormal X-ray at one point but was followed by an OMFS (for a full year) and was cleared. I'm not currently working full time, but wanted to keep my mouth healthy. I'm not sure if I'll return. I forgave them for accidentally giving my information to someone a year ago (HIPPA violation). Sadly, I was not treated with the same compassion.

Lost my dentist and a crown at the same time Dr. Simmons was professional and seem to take very…read moregood care of me. I'm very satisfied with his service and I will be returning

WANT TO SHOUT OUT!!!! ( may be long ) First is Dr Thompson:…read moreShe is sooooooooo compassionate. She actually listen to what's going g on with you. Then she feed back the PROS and CONS on what wrong and him how to make it right. She doesn't push what she thinks that need to be done. Dr doesn't look at you as $$$$$ , she looks at as a human being with compassion. GVONDA: this girl shows compassion and treats like a human being. Example, today I was so much in pain from the surgery that was done on last week. Went in to check everything . She fix the problem. But before I left. My blood pressure was really high. She became worried and told me really didn't wasn't to drive. First she to call once I make it home talk about being concerned. After ten minutes or so, check it again and it had gone done. I have nothing but NOW MISS. CARMEN aka CORPUS CHRISTI GIRL This carman stayed by my side holding my hand as I was havering procedure done. Both her and Thompson, were so awesome. Carmen , before we started the procedure. We were talking bout Corpus Christi, places, beach,and malls. She made me feel calm.we were being goofy like we're teenagers. She set up music listening to DEF LEPPARD and OZZY . Thank you Carmen. Can't forget the lady's at front desk:: Yall so awesome and very compassionate and committed to giving great customers service. Thank you for all yall done. Sorry for it being so long. Please to everyone that read this please look over on their web or call. They give great advice and support to you. If you go, tell miss diaz sent you Thank for for yall green valley you deserve

The staff is amazing and sweet. They worked with me to improve my overall dental health. They…read moregenuinely care about their patients and they provide quality care.

Went in to get checked for a cracked tooth after various failed attempts at another Dentist office…read more I had a really great experience at Villa Dental. From the very first phone call, their customer service was amazing friendly, helpful, and efficient. When I arrived for my appointment, everything continued to go smoothly. The staff was kind, patient, and made me feel comfortable right away. I didn't have to wait long at all, which I really appreciated. The dentist took the time to go over everything with me and worked together with me to come up with a plan that made sense. The whole process felt easy and stress-free. Overall, it was such an effortless experience, and I'm really glad I chose this office. I would definitely recommend them to anyone looking for quality care and great service.

I chose this place based off the reviews and it was such a good decision! Dr. Staes and his staff…read moreare very polite and kind. When you're getting a consultation he is very thorough and asks a lot of questions about the type of care you want to experience and what your expectations are. It was a positive experience and the dental cleaning I had at a later appointment went really well. I definitely recommend this dentist and staff, everyone is really nice and the atmosphere is chill (I wish I had taken a pic of the fish tank, it's so pretty).