She is a wonderful dentist and always has the patient's best interest in mind. She is very…read moreknowledgeable and answers all the questions I have thoroughly. Out of all the dentists I have had in the past, she has been one of my favorites. My multiple teeth extractions and dental work I have done with her has exceeded my expectations.

Do NOT come here!…read more Came to get all my wisdom teeth's out and it was the worst and painful experience ever! First the older lady couldn't get them out due to not having enough strength and I had to assist her pulling them out with one hand. It took her a very long time and I was getting worry but I was worried about her as well because she ended up hurting one of her fingers. After everything was done, she told me everything was good. Well, it wasn't! Four years later, I started having pain and inflammation on my left lower back side of my mouth. Went to 7 to 7 for a regular routine and I was told that I still had partial wisdom teeth (#17) that was getting the left back inflamed and causing swollen and pain! Went back to Urban Dental and explained everything to the older lady dentist and instead of doing the right thing (removed the remaining wisdom teeth without cost, she wanted me to see someone else. She charged my insurance the full amount as if she took all of my wisdom teeth out, when she in fact didn't! I'm still trying to figure out whether to seek legal action against her and her business. I'm meeting a lawyer soon to see what are my choices. Long story short-Save yourself from the headaches, pain, and fraud. Do NOT come to this place!

09/30/26 - Went to these folks about a cracked tooth that required extraction and a bone graft. Not…read moregoing to lie, I was nervous. VERY nervous. Never had bone graft done before and wasn't really sure if I wanted to go through with it or not, but I had a really good doctor, Cesar Gonzalez and his wonderfully fantastic assistant Kiana, who had me relaxed and kept me assured that I was doing well during the procedure. I have had bad experiences with Naval dentists during my military career who would sooner hurt me than help me, so my trepidation regarding dentists has always been one of little trust. Dr. Gonzalez did his absolute best not to cause me an undue amount of pain, although my anxiety was pumping my adrenaline like it was going out of style, he did the injections with VERY minimal discomfort and kept reassuring me during the procedure that everything was running smoothly. His assistant, Kiana, aided in calming my nervousness and the procedure was over before I knew it. I was really amazed at how quick he was in removing the tooth and putting in the graft material. No pain from the sutures when I was done. Very compassionate dentist and assistant. Definitely worth going to if you too are nervous or anxious about dental work. Can't really say enough about how great they were with me. I still hate having injections in my mouth, but they did an excellent job of relaxing this crusty old Sailor and keeping me calm. Thanks, Doc and Kiana. 5 out of 5 from me.

Google review: Been…read morea 7 to 7 Dental patient for over 10 years. My tooth broke and partially fell out today and called at 4:30pm before they closed. Representative told me since it was end of day they couldn't guarantee someone to see me. I showed up at 4:41pm, 19 minutes before they closed and Rep told me the dentists can't see me. What??! It is an emergency! My roots are exposed and you're telling me I can't be seen??? I asked what do I do or where do I go....They didn't have an answer! Are you kidding me? Don't advertise that you take walk-ins or manage emergencies when you did neither for me today. AND if you are going to refuse a patient be prepared to tell a patient what they can do temporarily or where else to go. I will never return!

Hands down the best dental experience I've ever had. Every single person I've interacted with was…read morefriendly, professional, and genuinely cared about making the experience positive and comfortable--from the receptionists, to the dental technicians, to the dentist! Dental work can be stressful and challenging but this staff restored my faith in dentistry. The customer service was AMAZING!!!! Everything was handled smoothly and efficiently. Special thanks to Ryan Byrne and Monica! It's not often you leave a dental appointment actually impressed. I can't speak highly enough about the staff here and my experience! I had a pretty complicated situation and had to undergo a lot of procedures and these guys/gals are the real deal. Also I saw comments about VA community care veterans have to follow up with the claims processes that's not the responsibility of the dental office. I'm just glad they accept VA claims! Highly recommend to anyone looking for a dental office that treats you right.

i wish it offers general anesthesia to avoid pain fillings for drilling cavities by me going in…read moredeep sleep just for me i ask them but they say its not in they're clinic can someone bring it here from other dental clinics

I had a tooth prepared for a cap today, and the dentist had amazing skills. She was fast, but…read morethorough. My tooth is next to an implant, so there were special issues that she handled well. You can tell how experienced she is. Everyone in the office was professional and patient-oriented. I got the temporary tooth put in, and I'll go back for the permanent one in a few weeks. I trust them.

Military families! Stay away from this dental clinic and they are NOT in the network of Tricare…read moreDental Program! They literally scammed me!!! I called in to schedule an appointment in the mid-May, and I told them very clearly I have Tricare dental and asked them if they accept Tricare. They said yes they do accept Tricare and then set up my appointment on June 22. I showed up and checked in, then the front desk asked me to pay $100 copay, I told them Tricare covers 100% on the annual exam and x-ray and cleaning twice a year. Then they told me oh we are NOT in the Tricare network and you need to pay a copay $100! WHAT!!! WHY DID NOT TELL ME ON THE PHONE WHEN I CALLED THE FIRST TIME???!!!! I said then I do not want to proceed with the appointment and about to walk out, the manager saw that I was about to leave, she said oh I can just bill your insurance and waive the copay, since you are already here, I do not want to turn you away. We will just do the x-ray and you can take the images to another dental which is in the network. I accepted and proceeded with the x-ray. I was SO WRONG!! I really really should have left! Later of the day I found another dentist on Tricare Dental Program website and called them and told them what happened earlier today. I was told that: 1) they would need to do their own full mouth X-ray and not accepting what other dentist has done due to liability 2) Tricare only covers full mouth x-ray once every year, I would need to pay out of pocket for the second one. This place wants to make money so bad that they totally abused my insurance coverage! They knew clearly I had Tricare and they could not do any cleaning or needed treatment for me! Even they waived the $100 copay but they submitted $$$ claim to my insurance! Yeah, they got paid from insurance! Now I have to pay for another X-ray out of pocket! STAY AWAY FROM THIS SCAMMING PLACE!!!

I have been under the hands of Dr. Coleman for 10 years now and have followed her every place shes…read morewent! She is an expert at what she does! Dr. Coleman is very personable, makes you feel at ease and truly cares about the goodness of people. I used to be terrified to go to the dentist until I discovered her. Now, I look forward to visiting her and the wonderful staff over at Ideal Dental off of Cibolo. From the customer service they provided on the phone, to the front desk staff, all the way to the assists that work with her in the rooms, they are all such a joy to be around and truly make the "dreadful dentist visit" worth while. Hurry up! You are missing out! -Candi Althaus- =)

On August 16, 2025, I had a permanent crown placed on my right front tooth. During the next 2 weeks…read moreI had mild then progressively worsening pain, redness, and swelling on that tooth. I had chemical allergy testing done and it was determined that I WAS allergic to the compounds used for my temporary crown. I provided that information to the dentist on Sept 22, 2025, who assured me the materials to be used for the permanent crown would be different than the materials that were used for the temporary crown. I started having an allergic reaction in the car on my way home, that got progressively worse; the worst being extreme swelling and redness of my lips, gums, and face and constant peeling lips. I contacted Ideal Dentals corporate office, gave them all the information, requested a refund to my Care Credit account, and requested my dental records. I have not received either of those. I went back to my allergist, whose office called Ideal Dental. The office at Ideal Dental told my allergists office that the materials used for my permanent crown were the same materials that were used for my temporary crown. THEY BASICALLY USED MATERIALS THAT THEY KNEW I WAS ALLERGIC TO, AND LIED ABOUT IT. I filed a formal complaint with TSBDE (Texas State Board of Dental Examiners) in October 2025. Their preliminary investigation warranted a bump up to a full investigation, the result of which I'm still waiting on. It's been almost a year and TSBDE has still not resolved this issue. I held off writing an online review, but I've been waiting too long. Particularly since there is a two-year deadline for filing a dental malpractice suit.

Great customer service! I needed an annual check up but usually feel anxious with dental apts. the…read moredental techs put me at ease and explain the process of the check up, the equipment used, and kept me updated on what they were doing while working on my teeth. After the check up, they recommended some work done and they went in great detail regarding follow up apts and what was needed to get back on track. I appreciate the professional care and patience given to help calm my nerves. Definitely will be going back and would recommend to family and friends in the local area.

I am not a fan of dentists so I'm very reluctant to go. Dr. Enriquez puts all your worries to rest…read more She is an incredible dentist and couldn't recommend her enough. From filling in cavities, cleanings and pulling teeth replacing with an implant. Dr. Enriquez and her team has always made sure I'm comfortable and relaxed. If you dread going to the dentist you have to give Cibolo Dental a shot. You will not be disappointed.

Love this practice! My family and I have been coming here for years since it was Henslee Dental and…read moreDr. Henslee retired leaving Dr. Hafen to run things as his practice. The folks here are very friendly and work with you in such a seamless and professional manner it makes going to the dentist a much more enjoyable experience. You typically work with the same hygienist for the lifecycle of your patient history and they do remember you as a person versus just a patient passing through for their bi-annual cleaning. I've never had a problem scheduling, re-scheduling, or anything relating to my insurance! 10/10 I always recommend this office to anyone searching for a great dental spot!

As soon as you walk in this office someone is paying attention to you! They take your name you sit…read morein a well manicured waiting area. They dont have TV's in the waiting room because you DON'T wait long at all. Hygienist or assistant comes to get you and you feel like everything is about you. The Dr's are fantastic and very competent! This is an all around fantastic establishment! Kudos to you all!

Had a recent pang of tooth pain and had to get over my fear of the dentist, called the office and…read morethey were super quick to get me scheduled and very sympathetic on my arrival when dealing with my white coat syndrome. Dr. Yo was great to work with, checked in frequently with 'how are you doing,' and 'do you want me to explain the procedure as it goes on or just knock it out? Which will help your mind be at ease.' She was very easy to talk to, able to help find and take care of the issue quickly and I genuinely left like 'Why did I have that fear,' I'll be scheduling any exams there going forward. Location is easy to find, office is pretty bustling and busy but all the staff was friendly and mindful of patients being seen. The team who helps you figure out the financial end as far as your insurance breakdown and out of pocket expenses were helpful in making decisions as well.

The care quality and office experience is horrible. They brought on a dentist and I went to go see…read morethem. I had them do the Invisalign and fill a cavity and about halfway through the Doctor up and left, and when they filled the cavity, they did not take out the cavity and left the cavity underneath the filling and it ended up breaking my tooth and now I need a crown don't trust this dentistry. They hire dentist that are unreliable and they don't take care of their patients. if the dentist up and leaves they try and find every excuse why it's not their fault.

Looking for the BEST dental office in SCHERTZ area? Look no farther! Dr Eck and his staff are…read moreincredible! From the time you enter the office you experience the welcoming staff and it carries on through your whole visit! Dr Eck is kind, considerate and professional. He answers all of your questions and he and his staff during treatment make sure you are comfortable. My sister had oral surgery and had dentures made and every step has been exceptional. I HIGHLY RECOMMEND THIS OFFICE FOR ANY DENTAL PROCEDURES!!!

I haven't been to a dentist in 18 years and I had some traumatizing experiences when I was younger…read more I came in because a filling came out and I had a hole and a crack in my tooth requiring emergency treatment. I left a message Thursday evening. I got a call back first thing Friday morning and was able to be seen that day. Dr. Eck and his team made me feel comfortable and not shamed for my lack of dental care over the years. (Strahler was the previous owner, and before that, Penshorn to clear up confusion in how it may be listed on Google, and Dr. Penshorn still works there ). They assisted me through the process of applying for Care Credit and Alphaeon so I could pay for my services, emailing the links to make it quick and easy. I chose to get a full set of x-rays done (but I had the option to do a limited exam for only my problem tooth if I preferred or had limited funds). I'll be coming back in one week to get my temporary crown & deep cleaning, and 4 weeks later I'll get my permanent crown, which is porcelain, not silver, so I can still have a confident smile. They are all very personable, friendly, welcoming, and real. Every person. I have complete confidence in this team and the dentist to give me the best care. The office is clean and inviting. They offer complimentary products to brush your teeth in the lobby bathroom before your appointment (if you so wish) so you don't feel embarrassed coming in after lunch. I was surprised to see non-GMO snacks and healthy sugar-free drink options (with stevia! Not aspartame or sucralose- I LOVE Zevia drinks!). I'm so glad I found them! They are a God-send.