Service - we were greeted with a mini bevvies & someone even came with a wheelbarrow to bring our…read moreluggage to our rooms. everyone in the wellness center was extremely friendly and helpful. we had a few instances at the restaurants where people did not come over to seat us or take our orders and we had to flag someone down. not sure if that was because we went during off season. overall - very friendly & helpful. ambiance - the check-in area is outdoors with a cute lounge area. you walk down a sandy path towards the bungalows/units. you def feel like you are in the jungle with all of the plants & creatures (geckos, birds, iguanas, bugs). the different restaurants have different vibes. rooms - we opted for the bungalow **NOT THE SAME AS A STANDARD ROOM* which was basically a tent w/ an outdoor bathroom. meaning yes - you are going to be shitting & showering with the creatures. and everyone will be able to hear you! i thought it was going to be cute, but i got over that very fast & wished we got gotten either a standard room or upgraded to a bathroom that was indoors. it was kind of cool to shower next to a palm tree, but not so cool to have to pee with the possibility of a gecko falling onto your head. we did have AC though which was essential! activities - * cacao ceremony: beautiful ceremony. made me think of chocolate in a different way. held on-site and in the yoga shala. * yoga (2 different sessions): we tried to do the off-site yoga and we did not sign up early enough so we got turned away! so we did yoga on-site (again at the yoga shala). exercise has not been a focus of mine so it was TOUGH! but there were different levels and classes available. i appreciated both even if i struggled. *ice bath (private): i loved this. we did breath work beforehand. then we each got into the bath for 3 mins. our instructor was great. also held at the yoga shala on-site. food - 2 restaurants on-site. macondo was only open the first night we were there. which i was very sad about because they had the best hummus & pita. they also had a DJ so the place was insanely packed. very chill atmosphere with the couches. the other resto option was la popular which was on the beach. we had most of our meals here which was nice to be ON THE BEACH. but beware of creatures - birds stealing food & shitting on you. & iguanas crawling under the tables. ceviche from here was *chefs kiss* who would have thought grapes and shrimp went well together. !! TIP !! Bring bug spray or some bug repellant. we got eaten up. by the end of the trip i prob had over 50 bug bites all over. very very rough!

We needed a quick escape and decided to come to Tulum for a few days…read more We saw a few YouTube videos on Nomade and thought it looked beautiful so decided to stay here. First, let me just say that taxis and parking in tulum are insane. Despite this being a high end resort there is no shuttle for guests and no parking. So you're beholden to leveraging their bikes which you can rent for free between 12-5 daily or the ridiculous taxis waiting outside the entrance. If you do choose to rent a car, parking is street only and this seems ridiculous for a resort. I will note on their website they say they have parking but when we reached out directly to the hotel to inquire about parking (because we were considering renting a car) they explicitly told us it was street parking only. Ok, since we are on the negatives I'll continue by noting that check in isn't until 4pm daily so an early arrival means you can hang out in the public areas but just be aware of that when you dress for an early arrival. The other negatives, our beach access suite (the second most expensive room/suite available) did have its own pool and outdoor seating area but this area only got early morning sun. This made the area not very enjoyable to use for the majority of the day because it was fully enclosed/shaded and the "lounge area" was a couch so not ideal for lounging. Additionally, we saw a few crawly uninvited guests in our room. Ants in our toilet room and then a rather large cockroach on our sink/vanity area. With the indoor/outdoor nature vibe of this resort these guests I'm sure are a common nuisance but definitely not what you'd expect for $1000/night. The area of the resort is very intricate and maze like and while this weaving of the jungle/beach is a vibe it for sure it is not accessible to anyone with mobility issues. One of the main dining areas also offered primarily low/backless seating so again, not the best for comfort or accessibility. We also had power outages our last night - this definitely made the room pretty humid and difficult to sleep in (but the storm was great to listen to and watch). For a place like this and a per night rate as high as they charge, they should have dependable generators. Also, not necessarily a negative but important to note, there are no TVs in any of the rooms, so bring a few great books and indulge in the activities and conversations with your fellow guests. The resort does have great beach accessibility with plenty of loungers for guests. But the area also had a LOT of people walking around during the day selling various items. This definitely made it feel less like a private beach and more just like a public one which was again, disappointing. The last negative I will give for this place is we did meet up with friends who live in Tulum and who came over to join us for a lounge-y day and despite again, having one of the most expensive per night suites they did try to charge us for their "day passes". Thankfully, they said they'd make an exception which honestly, shouldn't even be a discussion given the room cost and the fact that we ordered food and drink throughout the day and had it charged to the room. So now for some highlights - as the YouTube and instareel highlights will showcase the resort itself is very "vibey". The suite we stayed in was nicely appointed and did have lots of big spacious windows providing great sea views and sounds. The bed was very comfy and big - plus the room came with a separate large seating lounge area. The pool and water feature was beautiful but again because it was shaded for the majority of the day the water remained pretty crisp. Another positive is there are daily activities you can sign up for and experience - including various yoga, sound bathing, and a really cool bonfire and stargazing. The main eating area also had live DJs and music on the nights we stayed and that was great to have available. The food was really tasty albeit very tourist priced. We enjoyed snacks on the beach (the tuna tartar and guacamole were both super fresh and delicious) and dinner at Mercado the first night (taboule salad and a great Mediterranean take on a taco). Both of these dishes were tasty and big enough to share. Our booking did include a daily breakfast but ordering more than one coffee resulted in a charge and that seems pretty petty when the cost per night is over $1000usd. It's also important to note that if you have an early check out, and pay for the breakfast, your option on your departure date is a sad boxed "lunch". This again, is wildly unacceptable for the cost. Guests leaving early should be able to place a breakfast order to go the night before their departure and not just be given a sad, tasteless boxed option. All in all, it was a great getaway for us because we were able to switch off but we'd not recommend this as a place that's worth its nightly rate. If we come back to Tulum we will for sure look for different accommodations.

Wonderful spot to have drinks and snacks just off the main drag in Tulum. Francisco and Carolina…read morewere perfect hosts, providing cold beers, great conversations and even bug spray in the evening. Not at all a sports bar, this is a place to come for great ambiance, well priced drinks and amazing people.

I chose Casa Malca for my surprise proposal to my fiancée and it turned into one of the most…read moreunforgettable experiences of our lives. While communication before arriving was sometimes a little difficult, the staff completely made up for it once we got there with incredible hospitality and attention to detail. They created a beautiful moment at the Tunnel to Paradise and lined the path with rose petals and candles leading to the beach for the proposa. a Afterward surprised us with a gorgeous beachside table with flowers where we could relax and take in the moment after our engagement photos. Another staff member helped carry our bags and assisted us throughout the photoshoot, making everything seamless and stress-free. The team even surprised us with a bottle of champagne after the final set of photos, which was such a thoughtful touch. The property itself is stunning. The chandelier room, velvet room, and Pablo Escobar mansion areas made every part of the experience feel surreal and artistic. Truly a magical place, and I'll definitely be sharing photos because words don't do it justice.

Staying at Casa Malca felt like living inside an art gallery hidden in the jungle. Formerly Pablo…read moreEscobar's home, the hotel is now lined with iconic works by Keith Haring, KAWS, and Jean-Michel Basquiat. Tucked at the end of the Tulum strip--secluded yet close to everything--with amazing views and a perfect beach. Our private yoga session was and deeply restorative. The jungle surroundings are unreal. Tip: bring mosquito repellent at night.

When looking for a hotel in Tulum, this place seemed to fill all the requirements. Beachfront,…read moresmall boutique feel but with creature comforts like a/c, restaurant and bar on property and a place to lounge around on the beach that offers free parking. The photos on booking.com made it seem like a dream. Well, it was. Just a dream. Because the reality was that everything they claimed to offer was not so. Parking: Sure, it was free. But they fail to mention that it's a tiny lot shared with La Eufemia and you'll need to leave your keys with a valet that is there only certain times of the day. We once woke up to our car blocked with no one to be found. Another night we were yelled at by a Eufemia patron who was told we'd blocked his car (even though the valet parked it and gave us our key because we told them we'd be leaving early in the morning). It was such a hassle that we hoped to be out long enough to not have to deal with the chaos. Valet leaves at 8pm. A/C NONE. WHATSOEVER. They say they offer it, but it's a lie as you'll see from other reviews on booking.com. They told us it was broken. As they did to many other guests before us. Silly me for thinking we might be the exception. Lesson learned. It was nearly 10 degrees warmer in the room because there is little ventilation and just one tiny fan over the bed. It was so dark and musty in there that you felt instantly lethargic walking in. If they'd had available lounge chairs we probably would have slept on the beach. Which leads me to the next complaint. Lounge Chairs They have them, but they're quickly snatched up by non-hotel guests who spend the entire day taking up the space and occasionally eating fromt the hotel's restaurant, La Eufemia. The reason we chose this hotel was to lounge around beachside, but that wasn't possible because of the beach party vibe that's there every single friggin day. I love me a beach party, but give me a freaking lounge chair, especially when our room is as hot as a sauna during the day. Front Desk The front desk is non-existent. There was a young girl that met us out front the first day. She was hanging out at the bar when we looked for her for beach towels. Very little information given. The wifi she gave us was for the restaurant and not for the hotel. I spent 2 days having to go upstairs to the restaurant to get wifi, until finally my boyfriend asked again if the hotel had wifi and she gave us the proper information. The place really does look lovely in the photos and it's really cute when you first get there. But the novelty quickly wears off when you realize you've been sold an illusion.

OM is a great place to spend an afternoon - comfortable loungers and umbrellas set up on a…read morebeautiful white sand beach. Our server was friendly and attentive and the cocktails and pizza were good. Wi-Fi is also available but the signal was better in the restaurant than on the beach

My husband and I came yesterday to the beach at Ahau Tulum. the service (CARLOS) was…read moreoutstanding!!!!! we first thought the place was a bit pricey, however we didn't realize how amazing of a time we would have. Again, SERVICE was like no other. We spent the most lazy, amazing day, being served by a WONDERFUL waiter, the drinks were delicious, the food well crafted and the view of the beach like no other. the beach is clean, the atmosphere peaceful and the beach chairs and bed so comfortable. Today, we are back for DAY TWO! Carlos is our server again. This place is a hidden jewel in Tulum. We are planning on spending a few days in this beautiful place next time we are in Tulum.

You HAVE to come to Ahau. The watermelon margarita, Mojito, are really really good. The food?…read moreMmm-mmm delicious. Great music great service. Sergio and his colleagues are very courteous and professional. The music was chill. Excellent vibes. Had to come back and amend the post for we returned to try their breakfast. Sergio remembered our names and sat us right away. We tried the pancake plate which came with a side of ice cream. Tasted very natural and coconut flavored. Mind you I don't eat ice cream. This one is a must try. I got huevos rancheros and my wife got huevos con papas. Our party also got the enchiladas breakfast. Everyone really enjoyed their meal. Check out the pics.

Phenomenal experience. Such a beautiful property, right on the beach. Very cozy and romantic. The…read morestaff was amazing throughout the entire stay and all the little details made the stay perfect.

Upon hearing so many horror stories in Tulum via YouTube and even through Google Reviews and Yelp…read morein my extensive research I was really careful not to pick a place that would steal my money or scam me or this and that. I found this place on the Michelin Guide and it did NOT disappoint! I would send everyone here if I could. The rooms remind me of a jungle layout except near the beach and they stock the rooms with lots of drinkable water and include everyday room service along with a welcome coffee and pastries. I kid you not they went above and beyond to get me my coffee even though I was booked to the brim with activities in most mornings. I really appreciated their service. It's super easy to contact them so whatever you need is through WhatsApp. I enjoyed my birthday trip here and they made me feel so accommodated I really feel like I stayed at a 5 star resort! Getting the cabana beds out on the beach was easy you just have to say your room number and they'll get you there asap. I just also really enjoyed the wet bar and the pool on hotter days.

Spent an amazing afternoon at Akiin Beach Club! The setting is absolutely beautiful, right on the…read moresand, ocean breeze, great vibe, relaxed but still upscale. We ordered drinks beachside and everything was delicious, the lobster was super fresh, and came out quickly. Lunch was great as well. The service was fantastic. Our servers were attentive, friendly, and always checked on us without being overbearing. They made us feel welcome from the moment we got there. Overall, it was such a perfect spot to relax, enjoy the beach, and have great food and drinks in Tulum. Highly recommend Akiin Beach Club and I absolutely cannot wait to go back next time!

We were supposed to go to the beach club next door but they were taking an eternity to seat us -…read moreAkiim was a welcomed alternative! The service, food, and drinks were all stellar. I liked the beach beds. They did have an event the day we went but it was early, low attendance, felt like we paid a cover (albeit low) for nothing extra. Our third row beach beds were 2000 pesos - but all went towards consumption - if memory serves.

La pizza de camaron estaba deliciosa!!! Tambien la que tiene…read morevariedad de quesos estuvieron simplemente fenomenales!!! El servicio esta muy bien, y el concepto nos encanto!! Fuimos 3 dias seguidos, y siempre nos sentabamos en los columpios!!! The shrimp pizza was delicious !!! Also the one with a variety of cheeses were simply phenomenal !!! The service is very good, and we loved the concept !! We went 3 days in a row, and we always sat on the swings !!!

We came here after our first attempt at lunch in Tulum did not work out and it was all very…read morefortunate for us because we had an excellent lunch. This is really two restaurants with two menus. One is Mexican food and the other is pizza and pasta. The wife had guacamole and fish tacos and said both were outstanding. Best fish tacos she ever had. So fresh, not a hint of fishiness. The accompanying salsas were excellent too. Guacamole was very well seasoned. I was in the mood for something simple so I had the 4 cheese pizza (almonte queso) and it was excellent. The crust was fresh and light. The cheese was good quality and very tasty. Really good pizza and especially so in an area not known for Italian food. Service was good, bathrooms were clean, and I have no complaints at all. I would go here again if I ever visit Tulum another time.