They came and did a free estimate and the day of the install showed up on time and were very…read moreprofessional. I love my new floors.

I contacted Lon regarding my project and he was really helpful in guiding me throughout the whole…read morething. They did an excellent job for a reasonable price. They helped me chose thebmaterialnfor my floor and it's still going strong. Some material was extra but they took it back and reimbursed me for it accordingly. No wonder they had sich good recommendations. It's been a year since I have ised their service and it's amazing.

They are amazing there work is perfect the installers are polite & neat I couldn't be happier Thank…read moreyou

Amazing people to deal with. I had tons of issue with my place and they helped me through the whole…read moreprocess. I pre-ordered my carpet expecting a quick install and had to wait 2 years because the closing of my place was delayed and they held the carpet for me and did the install after i finished renovations. Lovely people work there and some of the hardest working crew. the price was amazing for the quality of the carpet. it was soft and plush just like i wanted. Hope i don't have to install again for at least 10 years but if i do i will be using them in the future.

Didn't even get to use their services because they were that bad with scheduling. The way they run…read moretheir business is terrible. We were scheduled for a Saturday, but had to call the Friday before to find out what time. We were informed that it would be around 1-3 PM because the crew wants to do another job before ours. We didn't like that, but there was nothing we could do. We were told the crew would call us an hour before they arrive. We eventually got a call and were told they can't come and want to reschedule for Monday. That's not an option because we do not currently live at the residence and we work during the week. This is why we scheduled a Saturday and we even left the entire day open for them because they didn't know when exactly they would be coming. Then some sketchy guy with an unlisted number called us and said he was referred to us by John (no idea who that is). He said to reschedule the job with Barrys and this guy named Kevin would come and do the job for much cheaper today. He said definitely don't cancel the appointment - just reschedule. It was super weird, but we were desperate. In the end, no one showed up. Still don't know who Kevin or John are, but considering we only contacted one company about the floors, we are guessing someone from Barrys contacted them. This is just a terrible way to run a business.

I have been coming to Barry's My Carpet for years because my mom has always used him. Over the many…read moreyears I have found the prices to be good, great customer service , conveniently located and great variety. These are all wonderful aspects of a business but what I love most about this place is that you feel so welcomed from the moment you walk in, to the moment you leave. It feels more like a place you want to stop by weekly. Barry so kindly and generously donated some carpet squares to my sons school so that they are able to sit comfortably while learning outside during these compromised Covid times. This place is great!!!

My mother in law wanted new carpet installed in her apartment. We went to Millennium to look at…read moresamples and get an idea. Sheila worked with us, answered all our questions, showed us multiple samples and gave us an estimate. After they came to measure the price was much lower, who doesn't love that! The price was perfect, they came super quick to install the work was great, and she is a happy lady! While we were there, I spotted an area rug, I asked for a little discount on it and Alan agreed. We all walked out very happy! Highly recommend!

Great quality runner. The owner at the store was amazing and the installation crew was awesome.read more

Excellent job installing carpet on three sets of stairs at my home. Everything was installed…read morequickly with a great end result. They also have very fair prices. I would definitely recommend checking them out if you're in the market.

We were shopping around for new carpet in baby's room. The 2 other companies we visited, one was…read morevery high priced and the other was very arrogant and not good customer service. Class not only had the best price out of the 3 but also the best service and most efficient turn around time. They found us exactly what we needed at our price point. The measure guy was in & out in 5 minutes and very knowledgeable about seam placement. From order to install was extremely quick, less than 7 days including around the Holidays. Lastly, the installers were very knowledgeable and respectful of our home. They wiped their shoes right away, they cleaned up all the mess and left our place looking nice and clean. We will come back soon for some other remodeling work we need in the home

Had my carpet and velvet couch cleaned. Quickly scheduled in home and showed up on time with good…read morecommunication. Did a deep clean and took care of everything themselves. Everything came out looking good.

We called Amir and he arrived that night. He assessed our carpets and saw how delicate they were…read more Rather than utilizing hot steam, he used warm to ensure no damage. All of his products were organic and non-toxic, which was important considering we have a five-year-old who rolls around in the rug. The carpets look brand new. I can't recommend him enough.

We purchased a remnant carpet for our daughter's room 2 years ago. The staff at Empress was…read moreextremely warm, accommodating & knowledgeable. They edged the carpet and delivered it as promised. As for Duke as he was extremely helpful. On Thursday December 28, 2017 around noon, we returned to Empress Carpet Sales to purchase our 2nd rug. Duke not only remembered us as prior customers, he & his staff were once again knowledgeable & friendly. Pros: knowledgeable, friendly staff, great prices, lots of parking Cons: none, really! (Well, I guess they could offer free back massages). This place epitomizes customer service. Overall, our experience with the Empress Carpet Sales was positive. We were in & out within 30 minutes. Empress has a great selection of remnant carpets which can be edged as rugs. We have no complaints about Empress, and will return for all of our carpet needs. If anyone has any questions Empress, leave a comment to my review and we'll get back to you.

Great service, friendly and helpful. I needed certain smaller pieces for my dog to use on my…read moreslippery floors. They were so accommodating and cut every one to size.

Really pleased! They offered the genuine price, showed up on time and did the cleaning very…read moreefficiently. Carpets had no stains and odor. My old carpets are just like new. No complaints and had good experience with these guys. I would use their services again and again.

Have used them more than once in multiple decades. Definitely a great place, great prices, and…read moreamazing customer service.

Recently we ordered carpet and had Carpet Factory Outlet install the wall to wall carpet in our…read moreManhattan apartment. Everything went smoothly and Rob was accommodating and pleasant to work with. We can definitely recommend Carpet Factory Outlet for all of your floor coverings.

We had our carpet replaced today by Steve and his two sons. They did a great job and were very easy…read moreto work with. I highly recommend them.

I couldn't be happier with the job. The boys came on time, worked super neat and even put the…read morefurniture back in place for me. I would highly recommend them and definitely use them again!