This office is just great! The staff is thorough and very helpful AND they answer every question…read more The dentist is wonderful.

Scam. They wanted me to get dental work that I didn't even need. I got a second opinion somewhere…read moreelse and they told me I didn't need the work Madison family dental tried to have me get. Do not come here. Unless you wanna pay $$ for dental work you don't need.

This is a high quality, top notch, well-run dentistry…read more I'm very critical of dental offices which claim to offer top-notch service, but ai find it difficult to be critical to Fair Oaks Quality Dental, as I've never had a poor experience here. Christine works her best to ensure all patients feel heard and provides exceptional customer service. She provides a great example all dental offices should follow regarding customer service. Dr. Afshari is an exceptional dentist, she truly cares about her patients and ensures the work her establishment performs is done perfectly everytime. She is more careful than most dentists I've seen. She is an extremely kind person as well. I'm so glad to have found this dental office. They are reasonably priced and tries their best to assist patients in their time of need.

I have been coming here for years and have always had a good experience. Recently had the best…read morecleaning ever by a very attune dental hygienist. I didn't have to signal her even once that I needed the suction, she was on it! Dr. Nahid Afshari is knowledgeable, gentle and kind. Five stars

They were very good until both dentists retired and others left. Lots of new people, they cancel…read moreall the time, and it's become too frustrating to deal with anymore.

I started going to this dental office back in the early 80's. Dr. Wilson was my and my husbands…read more dentist until the sale of the practice. We both had a couple of appointments and decided we could not continue with them new doctors based on changed and fixed up appointment and somewhat rough treatment while in the "chair". This was a reputable office until the change over.

All of my dental care for the past 20+ years has been at Dewey Dental. I've always been happy with…read morethe care I receive there. Recently an old bridge (46 years old) required replacement. I had dreaded this happening all those years. I was amazed with the wonderful result and how easy they made the entire process. This is the first time since childhood that I haven't been ashamed of my teeth. I'm so grateful to them. The entire office staff is friendly, professional and caring. I wholeheartedly recommend them for dental care.

I have been coming here for almost 20 years. Dr Tom and his staff are the greatest. I have a lot of…read moreanxiety about dental work because of the loud drill sounds/shots for numbing but Dr Tom always makes it easy and I realize quickly that my anxiety is not justified because I have never had a bad dental visit here!

Very kind team that worked hard to make sure I was as happy as could be with my new tooth!read more

Dr. Winger is an exceptional dentist…read more The dental staff, are amazing: Bre- kind, understanding, conversational, very relatable and wants to help; Colleen- adept at delivering unfortunate news while maintaining professionalism... very skilled at her craft. Despite the above praise, there are critical issues with this office that have unfortunately expanded since Jamey retired - my issues revolve around solely the front office staff as well as the designation of this office as a Delta Dental Premier Provider, despite the customer service, scheduling, and billing practices being akin to a less-than-basic Medi-Cal Dental office. Beginning with the front office staff when Jamey was managing the operations. Jamey was bubbly, considerate, truly caring - did everything she could to make patients feel heard, comfortable, and made sure to never offend - I mean, the prices here are much higher, so this is the expectation at their price point. After Jamey retired, Tammy (the claims/billing specialist) unfortunately resumed communications with customers. Tammy is an anxious, rude, and unkind person who has no business working with the public- she used to work from home/behind the glass door, but now she is working with patients full-time, much to the detriment of this business, in my experience. Here is an example: After having a front tooth broken during a boxing hard sparring match, Colleen kindly explained that due to how the tooth had broken off, a post was not possible. She then called in Tammy to explain the metrics. While between jobs (I had told the hygenist - no one else, which is strange these two knew about it, indicating they placed these notes in the system... CAREFUL WHAT YOU SAY TO THEM!!), I was concerned about the price (I still had the same insurance so that wasn't a problem), something was not explained to me, and I expressed what was not conveyed to me, to Tammy and Colleen. Tammy then had an outburst and retorted "WELL YOU DIDN'T TELL US YOU WERE LOSING YOUR JOB!" It was extremely unprofessional and categorically incorrect - I had the same insurance (you know, COBRA...?) so it was also irrelevant. It made me feel terrible and I really didn't need her in there. I've never witnessed such an outburst in a dental setting and would never expect this from a premier provider dental office. Despite Tammy no longer being needed in the room, she remained. I looked over to Colleen and spoke/looked only to her for the remainder of my visit - being unaware of her own irrational behavior and how it impacts others, I'm not surprised Tammy remained in the room, despite her not even saying anything, just standing around. It was so gross. Example 2: After receiving my long-awaited implants for back teeth missing for quite some time (over a decade) I was under the assumption that I could utilize a payment plan as I had in the past (since it was part of my original treatment plan). I was so happy to have my teeth restored, they looked amazing, they felt amazing, I was absolutely elated and pleased with the work. This was one of my last visits at this office - I already knew Tammy was unsavory and mentally prepared myself. I was clearly in a good mood. Tammy was there to discuss the cost with me regarding the implants after insurance pays (just under 2k) I said "...I was hoping to get on a payment plan for the implants like I was before." And Tammy's face lit up into a smile "Absolutely not!" she grimaced, "We are not offering payment plans at this time!" I asked her why not, as I had utilized this in the past and she advised "Since the implants were not in your original treatment plan, we will not be providing a payment plan." The implants ABSOLUTELY were part of my treatment plan - the teeth were missing for YEARS. This was very disheartening, especially since she was so giddy to tell me the bad news. She then said "it was up to the "book keeper." I asked to speak to the book keeper, and she said "they work off-site, I don't know the next time they will be in the office!" I asked to receive a call from the book keeper and she said she would give them my number. Tammy could have said "Let me check with Dr. Winger and get back to you," But never did until after being difficult, and never advised she would talk to him. It's quite clear she is unfit to be working with the public. After, I received an email from Tammy, she knew she irritated me - that was likely her plan. They offered me a payment plan. Kayleigh is being trained by Tammy, so she is learning poor habits. Additionally, they have zero timely openings- I scheduled a cleaning at their EARLIEST APPOINTMENT in October... they scheduled me for March LMAO. It's like a bad joke it is so terrible. The cleaning is the same as it is everywhere else, except since they are a Premier Provider, they leave you with a MUCH larger copay!! I recommend avoiding this place, as I asked to be placed on a list for cancelations, and have heard absolutely NOTHING.

As I am reading through these other reviews, it makes me wonder if there isn't some type of bad…read morereview sabotage going on. I have heard that happens so hopefully my honest review can help others fairly evaluate this business. Since my last review in 2022, I have gotten 4 implants at Pebble Beach Dental. All the work to achieve this was completed by Dr. Erickson. I am a private pay customer, and I have appreciated the payment option provided by Pebble Beach Dental. I just returned home from my bi-annual cleaning, and my oral health is good and stable. I have had bridges removed as the anchor teeth failed and after a time of healing two implants on either side of mouth have been placed. The ability to eat and chew without pain has vastly improved my quality of life. I am really surprised by the negative statement made about the office manager, Stephanie. We have met and spoken both casually and around business over the last 4 years and never have I experienced anything remotely as is being said in these reviews. She is neither petty, dismissive or unprofessional to me nor have I seen her be that with other patients. One would think that if that were her behavior, I would have experienced it as well in this length of time. Something I believe strongly is that no one can make me feel anything. Depending on my perspective and my own state of mind is how I will receive and reaction to any given situation. Please do not these negative reviews prevent you from seeking care at this business as it is at the top of the scale in terms of ability, character, and quality.

While I appreciate the clinical care provided by the dental staff, my experience with the office…read moremanager Stephanie, has been very disappointing. After reading other reviews, I realize I am not alone in these concerns. When I raised questions regarding my treatment and scheduling, I felt that my concerns were dismissed rather than addressed. The office manager's communication felt very mean and unprofessional; rather than listening to the patient's perspective, she seemed more focused on defending the practice and the lack of time for appointments. I was provided with inconsistent information, which left me feeling frustrated and misled. Instead of working toward a collaborative solution, I felt pressured and unheard. Patients deserve to be treated with respect, honesty, and empathy. I truly hope the office takes this feedback seriously and prioritizes improving its patient communication and customer service.

Both Drs. Zech and Masuoka are excellent dentists, explaining options, keeping up with new…read moretechnology and answering all of my questions. They and their staff are friendly and helpful. They take Delta Dental and bill fairly. I live about a 45-minute drive away but their care is worth it.

I've been going to Masuoka my entire life, and I'm 37. He is and always has been fantastic, and…read moreMarleen is wonderful as well. But perhaps best, all of the staff on site are just as great/if not better. I've moved away from fair oaks, and still make trips every 6-months for a cleaning.

To preface this, i had a tooth fall out in the middle of the night and immediately started…read morepanicking about sepsis, dry socket, the works. Something like that can be terrifying, particularly when you aren't familiar with the world of dentistry. After what I experienced, I believe that I can safely say with no hesitation, that this the Charles Dental Group is the most professional, no-nonsense, friendly, and overall welcoming, dentist in the area. They not only did my x-ray, but also did my tooth extraction procedure same day, and allowed my fiance into the exam/surgery room because I get nervous being alone at the dentist. Pricing may vary depending on your insurance, but we paid a fraction of what other places were trying to charge us for a simple tooth extraction, and that's no exaggeration. I'm going to refer my fiance here, I'm going to refer my father here, I'm going to refer friends here. Everyone should know this place exists, and I think it's a shame that it might be difficult for someone to find with the location. Overall 10/10! I look forward to my follow-up, and getting either a denture, or implant for my missing tooth. Thank you so much for helping me conquer my fear of dentists, and being so accommodating! My fiance might be looking for dental work soon too, and you better believe I'll be referring them here. I wish I were better with names. But whomever took care of me (Paul) is who I want taking care of my fiance (Andi). Edit: Paul and I share a yelp

Dr Hersh is caring, careful, and very deliberate in every thing she does. She listens to my…read moreconcerns and addresses each one in a way no one ever explained to me. The office staff calls a few days before and the morning of the appointment to confirm. The level of care is exactly what I want and there's no pressure to do more than I want. They give the highest level of care I've ever received from a dentist. Thank you.

Very friendly here at this dentist office. The staff is very kind. I had dropped a paper that a…read morerandom stranger found and brought back into the office. One of the staff ended up emailing me the copy of the paper work. Which saved me a trip coming back. I haven't had any procedure here just yet but I have gotten x rays and the Dr did end up doing a full exam. I'm getting a cleaning today and I'm excited starting the holidays with a clean set of teeth.

I chipped one of my front teeth this Friday afternoon. I panicked because it is a holiday weekend…read more(Labor Day) and I wanted it fixed right away. I called Madison Modern dentistry and they got me in for a Saturday morning appointment! They were running a new patient special so my exam and x-rays were only $59. The office itself is brand new with many modern technologies. Mari at the front desk checked me in - she was so patient, kind, and professional! Wenyue did my scan, x-rays and set the doctor up in the room. She is very knowledgeable, efficient, and personable. My dentist was doctor Shruti Kanda. She took her time in explaining my treatment plan to me. She did an excellent job matching the new filling to my other teeth. She gave me education for my post care in consideration of the work that was just done and the condition of my other teeth. It was a great experience considering it was an emergency for me. I will establish them as my new dentist office!

Dr Rivera and crew are the best. Dr. Rivera is very conservative in her approach; she's a good…read morelistener; and very gentle.

Super friendly staff and clean office. I have had negative dental experiences in the past so I was…read moreskeptical but had a great experience with Dr. Rivera and staff. I have super sensitive teeth and do not like anything dental related. They were all accompdating to my needs and sensitivity to the sensations of cleanings. I feel a lot more comfortable with the idea of going back for regular cleaning now!