It was super easy to book a one way from Jenner back to SF through their website. Nash arrived…read moreearly and was accommodating.. Very professional and comfortable ride back to the city~!

If I could give negative stars I would. This bogus car service never picked us up. I had a bad…read morefeeling as minutes ticked by and called them to see where they were. The guy was confused, put me on hold (time ticking) to get back on laughing about their mistake citing they thought it was for the next day. Here we are heading to the airport for a 50th birthday trip and now we are starting the trip in a scramble. The laughing was absolutely unnecessary and not appreciated. Not funny buddy! We will NEVER NEVER EVER use this company again!

Used them again! had a great experience with Pleasant Limo! I originally booked them during Super…read moreBowl weekend, and everything was smooth from start to finish. They picked me up from the airport, dropped me off at my hotel, and on game day I used them again, both rides were wonderful and always reliable. I've also used their service about a year ago and had the same great experience, so they've been consistently reliable. Professional drivers, on-time pickups, and stress-free transportation every time. I'll definitely keep using Pleasant Limo whenever I need a ride. Highly recommend!

One of my favorite parts of Pleasant Limo was how reliable they were. I told lots of folks "don't…read moreworry, they'll always be ready for you in advance no matter how early a pickup". And so they were. Seems things have changed. Technically the driver got to the block at the exact minute of the reservation, but after that by the time she parked and came around to help us with bags. And the whole experience now is more like an Uber. Asked our name, asked if we were going to "the airport" (no specific terminal or flight. When we got to airport she guessed the wrong airline). The car was still nice so as an Uber it was a good ride, but at 3 times the price. But for a professional car service it was a quite a drop from what it used to be. Time to find a replacement.

Rented an executive sprinter van for a special occasion birthday. Price competitive with other…read moreproviders. They provided photos of all their vans options, executive, jet, and limo. Before the event, they suggested that the Jet might be better for our social outing and we switched to it for no charge. Driver Sodo arrived on site 30 minutes early (no charge) to ensure we would leave in time. He helped me set up and briefed me on the features. The AppleTV and Internet access were fun, as we streamed YourTube the whole trip and shared photos from our iPhone. TVs on both ends of the van so you could see not matter which way you faced. We arrived on time to the event and had a great ride. We had some problems with the technology, including loss of audio and stuttering on the way back, but rather than stop to get it fixed we decided to talk instead. The tech works well but can have issues. If the tech matters, have a plan for support if it fails. I'm sure we could have had if fixed if we asked but we didn't bother.

Very responsive to our inquiry for a van for a day outing. Very professional and competitive…read morepricing. Aggie (driver) went above and beyond. Would highly recommend MGL to anyone looking for a car service!

Great service, on time and flexible. Ken was very helpful in helping us out on short notice. I…read moreordered the Executive Sprinter to drive my family around for 4 hours before heading to the airport and it was a wonderful way to see three neighborhoods of SF and stop for lunch. Would definitely use them again.

They called me to get clarification of my travel: how many people, baggage…read more. They were very nice and attentive. My budget, which is small,is not conducive at this time but I'll happily use them in the future.

Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

Friendly service. Different size vehicles to meet different needs. Their beer tours are amazing…read more They also do casino trips to both my favorite casinos. River Rock and Graton casino.

The team at Sal's is outstanding- from helping coordinate the rides to the drivers it was a breeze…read moreto transport a group of 30 from MRY, SFO, and SFC and back. Kimberly was a delight to work with- prompt and professional and always had a speedy answer. Sal's is my first call next year.

We hired Sal's Services to celebrate a birthday and take the limo from South Bay to SF and back…read more Everything was smooth from enquiry, quote, service and follow up. The driver was experienced with driving vehicle in the city terrain, familiar with photo spots and flexible when we ran over the reserved time. Would highly recommend Sal's limo.

YES YES YES YES YES. Let me spell it out: if you are traveling with kids, get Girma to take you to…read morethe airport and pick you up. It was the best $160 we spent on this trip. Not only was Girma on time, courteous, pleasant, helpful, safe, and smart, he has experience with how best to approach the child seat situation (if you are not traveling with your car seat, but just need it to get your kids to the airport, he will put your carseat in his car, take you to the airport, then HOLD ON TO IT, and bring it to the airport to pick you up and your kids. Amazing!) When our family landed after a long and exhausting travel day, Girma was right there to take us home, and we could all collapse into the car and go limp while he dropped us off at our home in Berkeley. Highly recommend! Forget rideshares, vans, or leaving your car at the airport. Use Pedal. The app is easy and works great, and you can also phone and get answers to all your questions. In short, Pedal Limousine was the only thing that was EASY when we traveled with a 7 yo and a 1.5 yo. Thank you Girma!

Not all car services are the same. My wife and I will always call Girma and the amazing…read moreprofessionals at Pedal first, every time. We book for ourselves, our Executives, important clients, etc. We go to SFO, Napa, all over the Bay Area. One thing remains the same; Impeccably clean vehicles, driven smoothly and safely by impeccably dressed, exceedingly kind gentlemen. I appreciate the extra touches, the warmth and easy interactions with Pedal's team, and just how I know everything will be fine. The pickup, the drop, the communication and follow up. Everything is great. What more can I say? I really can't speak highly enough about how great it's been. They are the last car service you will ever want or use.

Always on time with great drivers. My go to whenever I need a shuttle I recommend them 10 plus…read moreprices are reasonable. I have used their company multiple times.

Courteous, Professional, on time, good driver. Respectful of privacy. It makes everything very easy.read more

Hands down one of the best car services I've ever experienced . Professional, courteous ,fast and…read moreon time service . Eleisha is fantastic she provides a smooth enjoyable ride tailored to your preference she cares about her customers satisfaction and overall experience/Ride highly recommended to those looking for a quick trip or getaway or fun date night 10/10

From the owner: I am about the customer satisfaction. I pride myself on giving the overall customer experience. My…read moremotto is to have repeat business over profits I want to meet people where they are at literally so send me your location !

I have used this company for about 15 years. Their cars and servive is outstanding, I trust and…read moredepend on their flexibility and on-time service. Judy Kimball

We had used Pacific Town Car for many years without issues. However, most recently we spoke with…read more"Michael" there to reserve a ride from Marin County to SFO and return, for flights to and from Hawaii. "Michael' pulled our file and confirmed our address and cellphone number and confirmed that their driver would pick us at 6:45 am on the agreed date for a 9:00 am flight. At exactly 6:45 am on flight day I received a phone call from the driver, asking whether 21st street was our cross street because he couldn't find our address. I asked him where he was, because there is no 21st street here (oof anywhere in Marin as far as I know}. He replied that he was in Oakland, not in Marin County. I then had to get all of our things into our car and head to SFO in rush hour traffic and fog. Fortunately we made the flight, barely. En route I called "Michael" and told him what had happened. He was unapologetic, saying that he hadn't been told by the driver and that the driver must have been confused or been given the wrong address. When I told him to cancel our return pickup since we obviously had our own car at SFO, he just mumbled "yes, I guess I should cancel." In the past both Pacific's dispatchers and its drivers seems to be Russian, but spoke perfect English, and were excellent in all respects. Neither Michael nor the driver this time were either Russian or remotely alert. I don't know if the company has changed hands, but it certainly has changed its performance. Never again.