Stay away. Staff isn't trained on dog behavior, they'll onboard problematic dogs, the dogs will…read moreshare the same water bowls, and their philosophy on allowing all dogs to sleep in a kennel-less environment is dangerous.

My dog seemed to enjoy going to Atlas, and I liked that they were open until 8:00 p.m. during the…read moreweek, but I stopped taking my dog to Atlas once they started overcharging me. Once I brought the issue to their attention, instead of correcting my account, they tried to assign blame on my card, even though they charged the very same card fourteen weekdays in a row after the alleged problem. In addition, I never received an explanation as to why some days I was charged more than others, for the very same service.  All in all, Atas Doghouse is a convenient, affordable option for doggy daycare, but you will want to be diligent about checking the charges to your credit card frequently.

My dog LOVES it here and the staff is very friendly. As soon as we pull up my dog gets excited and…read moreliterally pulls me into the building. The staff greets her by name, she runs to them and forgets all about me. LOL

Attempted to bring my dog Bella there this morning for a meet and greet . Unfortunately we was late…read moreso a reschedule wasn't a problem . But as the young lady was trying to explain that everyone was on break another rude worker blurted without being originally involved out to say I couldn't have one which wasn't the case because the young lady was attempting to tell me 11 I would have to come back

Lucky, lucky us! This location is conveniently close and just what we needed. The staff is…read morefriendly, helpful and professional! And our Milo has a wonderful stay whenever he stops in for a daycare visit! A permanent add to our 'rolodex'! The location is clean, pups are separated by size and we receive a report card with each visit. Additionally, you can check in on your pup throughout their stay. Two paws up for paw-fection!

I picked up my dog from District Dogs Navy Yard after a 7-day boarding stay and found a significant…read morescuff on his nose that was actively bleeding. I received absolutely no notification that he had been injured. When I asked the associate what happened, his response was essentially, "I have no idea, I'm just working the evening pickup." When I asked whether the injury had been treated, I was told, "I don't think so." I then had to ask for something to treat the wound, at which point peroxide spray and a product to stop the bleeding were brought out. So my dog was injured while in their care, yet no one at pickup could tell me how or when it happened, whether it had been treated, or why I was never contacted. That is unacceptable and raises serious questions about the level of supervision provided during boarding. My dog was also groomed on his final day. I specifically flagged areas that had been missed during his previous grooming, only for those same areas to be missed again. The grooming appeared rushed. I returned to the facility in person and spoke with James, the acting manager. During that conversation, James acknowledged that he had personally observed the injury on my dog's final day but failed to notify me about it. That acknowledgment was particularly concerning because it confirmed that the injury had been noticed before pickup, yet I was still never informed. During that same visit, I personally observed employees screaming at dogs and banging on cages. I also observed what I considered unsanitary conditions in the lobby. After seeing this firsthand, combined with the unexplained injury and my dog's noticeably distressed demeanor after his stay, my concerns extended well beyond poor customer service. I was genuinely disturbed by what I witnessed and by the conditions in which animals appeared to be handled. I later received a call from Perfecto, the manager, regarding the situation. Despite the injury, failure to notify me after it was observed, concerns about how it was treated, the grooming issues, and what I personally witnessed at the facility, I was informed that he was unable to offer any compensation for the experience, inconvenience, or injury. Accidents can happen. What is unacceptable is the lack of communication, documentation, follow-through, and accountability afterward. This experience also follows previous instances where I've felt a lack of support from this location, making it increasingly difficult to view these issues as isolated incidents. Given the publicly reported concerns surrounding this business in the past, I would expect animal safety, transparency, and accountability to be treated with the utmost seriousness. Instead, my experience left me questioning whether enough has changed. Returning my dog actively bleeding after the injury had already been observed, failing to notify me, and the conduct I personally witnessed during my subsequent visit were deeply concerning from an animal-welfare standpoint. Based solely on what I personally experienced and observed, I no longer have confidence in this facility's ability to provide the standard of care, supervision, cleanliness, and communication I expect when entrusting someone with my dog. I will not be using this location again.

I recently took my little darling Parmaranian, Winnie, to Crispy Paws. I was a little nervous…read morebecause she had never been boarded. However, after meeting with the owner, Chris, I was taken in by her welcoming attitude and caring personality. After chatting with her for a while, I felt my little doggie would be well cared for while I was away for 14 days.

From the owner: Crispy-Paws offers in-home boarding, doggy daycare, convenient pet taxi pick-up and drop-off, and…read morebathing services for dogs up to 40 pounds. Your pets are family to us, so we provide top-notch care and a loving environment for every furry friend. Chris, our owner and Pet CPR certified caregiver, ensures your dog receives personalized attention, daily playtime, and plenty of cuddles in a cozy home setting. Whether you need reliable daycare or a safe place for overnight stays, Crispy-Paws is your pet’s home away from home, giving you complete peace of mind whenever you’re away.

If there's a negative star, this deserves one. From the moment we pulled into the driveway, we saw…read morepiles of dog poop. At the filthy front porch we saw discarded, broken bits of furniture and trash. She wouldn't let us inside because there was one dog who doesn't "like people" - wait, WHAT?? We NOPED out so fast!!

Deena takes such good care of our dog. He's difficult to say the least, very wary of people after…read morebeing a COVID puppy who didn't get socialized properly then after a very traumatic accident, our dog is mental. But he loves Deena. Because of her we can take vacations and go out of town once in a while. Then it's a fight to get our dog to leave!

This review is only based on the lack of response and not for any services provided…read more I saw their mobile truck in my neighborhood one day and I was happy to discover a mobile grooming. Well, I called them and it went straight to voicemail in which she says to send her a message on Facebook (not everyone has Facebook smh!). I left a message requesting a quote/appointment. I also texted them and a week later and no response. You can say a lot based on a business response, so thanks I guess. See attached image.

I highly recommend! She took great care of our Nestlé and did a great job! She traveled to us and…read morethankfully had an opening because he needed grooming badly. I am pleased to have found someone who had the availability, knew what they were doing, and took care of our dog who can sometimes be difficult. I will be booking again!

We've taken our 12-year-old Yorkie, Presley, to City Dogs twice now, and unfortunately we won't be…read morereturning after what happened at his most recent grooming on October 8. Presley's first haircut here was fine, shorter than expected on the face but it grew out nicely. This 2nd time we asked for the exact same length, but his face was left noticeably longer. 2 weeks later, his bangs are already covering his eyes. That alone would not have warranted a review, but what happened afterward absolutely does. Presley was dropped off healthy and alert. When my husband picked him up, staff said everything "went fine." But once home, Presley was unsteady on his back legs and refused food, treats, and water. We called City Dogs immediately, and the information we received was inconsistent. On the first call, we were told his nails hadn't been trimmed. On the second, we were told they had been as part of the full grooming package (would have been fine, we were just trying to understand what could have caused his sudden discomfort). We were also told, for the first time, that Presley "didn't want to stand" and had been "nipping." That alone raised a brow for us. Presley is 12, and in all our years of taking him to vets and groomers, we have only ever been told he is calm and gentle. Even in moments that make most dogs anxious, like rectal exams, he stays still and sweet. Hearing that he was agitated or refusing to stand instantly told us something must have been off that day. It also should have signaled to City Dogs that something was wrong. If a consistently calm dog suddenly becomes uncooperative, that is a sign of distress and should have prompted a call before continuing the grooming. When we finally reached the grooming manager, (also the groomer), the conversation became incredibly frustrating. From the start he was defensive, speaking over us and focusing more on protecting City Dogs' reputation than on helping us understand what might have happened. To be clear, we weren't being accusatory. We weren't blaming anyone or suggesting he intentionally hurt Presley. We were trying to figure out what could have happened in those few hours that might explain why our otherwise active dog suddenly could not walk properly. Instead, he grew irritated, pointing out that we had spoken to two other staff members, (completely out of our control), and repeatedly insisting he "would never hurt a dog, especially a senior dog." We never suggested he would, we just wanted clarity. He interrupted often, dismissed questions, and even claimed we were the ones being defensive. Any pushback on our part came only from asking him to let us speak. It felt like we were being treated as an inconvenience rather than concerned dog parents. When I asked if it was normal not to call an owner when a dog refuses to stand or shows distress, he said it was not uncommon, especially for "older dogs with arthritis." That didn't make sense as Presley has never been diagnosed with arthritis or shown symptoms. At one point, he also claimed we had accused him of giving Presley medicated food, when all my husband asked was whether Presley might have eaten anything while there. The manager ended the call by telling us to monitor Presley for 24 hours and make sure he was drinking water. When my husband explained that Presley was not eating or drinking at all, the manager finally said that was "concerning" and promised a follow-up call the next day. No one has called. Presley's stiffness lessened after the first day, but he continued walking unbalanced for several days afterward. The entire experience was very disappointing. We weren't looking to blame anyone, we were trying to understand what happened and make sure Presley was okay. Instead, we were met with evasion and indifference. Accidents can happen anywhere, but how a business responds afterward defines its integrity. In our case, City Dogs failed to respond with basic care, accountability, or compassion, and that is why Presley will not be returning.

Absolute nightmare. Do not bring your pups here…read more Staff are rude and incompetent. I ended up leaving rather than trusting our pup to their care. We've tried to use this groomer a few times now and always have terrible experiences.

Archie went to camp with Gina for three weeks and came home a different dog. I'm still a little…read moreamazed. He's a five-pound chihuahua who shakes when someone new walks in the room and basically lived on my lap or behind my knees. I'd worried a trainer would either give up on him or scare him worse, but from the very first day Gina put so much thought into making him feel safe. She texted that afternoon to say he'd already jumped into her daughter's arms. When he barely ate the first couple days and I got worried, she talked me through it and told me he'd come around, which he did. She took him on long walks around the park and the neighborhood to burn off his nerves before she ever asked anything of him. His crate became his safe spot at her house, a familiar place that was all his in the middle of a busy home with other dogs and parrots and training going on. And she started him on tiny, predictable rules, sitting before a door, coming when called, so he always had something he understood to hold onto in a new situation. She explained that for an anxious dog, knowing what to expect is half the battle. She also refused to pick him up every time he got scared, and warned me that part would be harder for me than for him. She was right. Somewhere around the second week he started smiling in the photos. He was hanging out with her little dogs and her family, going on field trips to the park and coffee shops, staying on his place while she walked away, heeling next to her. He knows sit, place, heel and here now, and he does them for me too. The turnover at my apartment took a couple hours and it was real work. She sat me down and explained everything before we ever touched the dog, then had me practice with Archie while she corrected what I was doing wrong. She's kept sending reminders and answering my questions since, including a few dumb ones about shampoo and brushes. Here's the part I still can't get over. We went to a party a couple weeks after he got home, which is a huge deal for Archie. He sat on other people's laps. He licked hands. He barely cowered. Six weeks ago he would have spent the whole night shaking under my chair. Everyone at the party noticed and commented on the change in his demeanor. I was a proud mama that day! If your dog is the anxious type, the one who hides, trembles, won't eat around strangers, or has to be carried everywhere, I really want you to hear this. A lot of trainers are set up for big confident dogs and don't know what to do with a scared little one. Gina does. She never rushed him, never forced him, and never made me feel silly for babying him all these years. She reads a nervous dog and meets them where they are, then slowly builds them up until they can handle the world on their own. That's exactly what Archie needed. I honestly feel like Gina is just getting started with him, and I'm already thinking of when I can work with her again. If you have a tiny, anxious dog and you're on the fence, go with Gina. Archie is a different dog and so am I. Thank you again for everything you did for him, and for me. Archie sends smooches. Sheri

I can't say enough good things about Brandi and Perry Bailey of RSK9. Their work has given my pup…read moreand I so much freedom and balance. Pebbles (blue heeler, 1.5 years old) would never listen to me, would not sit or lay still, and had a lot of other obedience issues that caused her to be stressed or confused. She was a TOUGH dog to train and I was concerned I couldn't find the solution for her to get basic concepts. This view has completely changed since working with RSK9's 3 week program. I would HIGHLY recommend them and their methods - you can tell they genuinely love working with dogs and it's made a huge difference in giving my dog the chance to find real rest at home. They send DAILY updates with photos and videos which was so nice. This isn't a regular class or something you just pay for; it's truly an investment that you and your dog will be using for the time you get to share together. Side note: it's worth doing 3 weeks versus 2 weeks. At the 2 week mark is when Pebbles really started to understand her marks and cues. From here there is so much more that can be refined and Brandi/Perry really capitalize on that threshold being crossed!

Unfortunately we can no longer recommend Leila Knows Best for dog boarding. We were frequent and…read moreloyal clients for years, but the relationship changed over the last 10 months as Moe increasingly focused on how to extract more money from us instead of cultivating a continued positive client relationship. It started with less and less updates and photos when we boarded our dog. When Moe did provide updates it was usually in conjunction with an offer to purchase credits for future stays (which we did and later came to regret). Then Moe started asking us to pay additional fees for stays we had previously negotiated and paid for, going so far as to request those additional fees while he was already watching our dog. This behavior started to make us feel uncomfortable in continuing to use his services and more concerned about leaving our dog in his care. Moe's behavior did not present as someone thankful to clients that consistently supported his dog watching business. We had been loyal clients for years and, this year in particular, had already used Moe's services nearly every month with more scheduled trips through the rest of the year. Despite our concerns, we continued to use Moe's services since we had pre-paid for two more stays through the end of the year. That changed when we requested to reschedule one of the stays. Well in advance of the trip, we asked Moe if he was available for a week the month before our trip. He confirmed he was, but when we requested to reschedule our original trip to that earlier week and use the pre-paid credit, Moe stated he was no longer available. When we referred him to the cancellation policy on his website, he offered the credit, but wouldn't let us use it until the end of the year. We reminded Moe that in the years we've consistently used his services, we have never rescheduled, and explained the importance of rescheduling our trip. Moe subsequently offered to board our dog for the requested week, but wanted an additional $150, despite our pre-paid credit exceeding the amount of time we were rescheduling for. We felt hustled and tried to handle this issue privately, but Moe stopped responding to us. Unfortunately we have lost over $1,000 in pre-paid and unused credit--a costly mistake that we won't be making again. We're sad that our relationship soured in this way, but we could no longer trust Moe and would suggest prospective clients be cautious about doing business with him.

The best pet sitters ever! Our pup Prince was in great hands , i knew from the moment I dropped him…read moreoff. Moe made us feel very comfortable leaving him with him. He right away won Prince trust with cuddles and Leila Moe's dog was the sweetest ever!! She was so sweet to Prince , even when prince would jump on her and bark ( as he is still a puppy ) he is extra playful! I recommend to anyone who does not want to leave their pup alone for a few hours or day. They will care for your pup / dog with love and just as of it were their pup. They also shared updates with me through the day, with pics and i just felt at ease. So happy to have found them and we will use their services in the future for sure! Also, thank you for the last minute accommodation!

Saving Grace Petcare is the BEST. A local small business that takes wonderful care of pets. We use…read moreSaving Grace for cat sitting when we are out of town. Selena who takes care of Meru always writes little notes of how he is and leaves them for us daily (sometimes even sends a photo as well!). We have had Selena for all of our visits, which is really nice that it's the same person going to your apt. each time and not a different person who doesn't know your pet. The price tag is well pretty on par with other pet sitting services in the area as I researched ahead of time. I've found that they go out of their way to answer emails or calls quickly, which is especially important with last minute trips. Their online booking is pretty straightforward and easy to navigate. It would be great if they got a phone app, but the web version is fine especially for a small business. Highly recommend if you are looking for petcare for your dog or cat. They are in Cap Hill, Brookland, and NoMa.

Saving Grace has saved me as well!! Hard to get out early since retirement!! Jim, at Saving Grace…read moreis the dog walker I depend on. More importantly my dog Bella does too. She waits for him. How does she know time?!?! She may bring him a toy too. As my dog and I grow older together, it's good to know we have a friend taking that morning walk with her. Saving Grace and Saving Bella.