Can't recommend them highly enough. Took my car in for an estimate, the lady looked at the car and…read moreinstead of an estimate, she just fixed the damage, said it was minor, and refused to accept any payment. Iowa nice!

Broken exterior door handle. Not a big job but tricky. They looked the situation over. Steve…read morejumped in and had it back together in no time. Professional- efficient and very fair. My wife had her car repaired several years ago here. She raved about these guys. I forgot until she suggested them. Wives know a lot and remember even more. Thank you, dear And Thank you Olson's

This place got my bumper fixed within 2 days of me calling. Also affordable & friendly.read more

I called this morning about a flat tire, thinking I would need 2 new tires as I knew the flat…read morecouldn't be repaired. He said to come on in at my convenience. I arrived within about 30 min. They said "There was enough tread on tires that I only needed to replace the one tire". He checked and said he would have tire available after noon and He did. He called me once tire arrived and was mounted. I was in and out in under 20 min. All the staff were friendly and professional. This was my first time here and I will definitely be back.

I had an amazing experience with the whole crew here! I told them what I wanted and they put me in…read morea car I am in love with! Everyone was so patient and easy to work with!

had a very disappointing experience with this dealership, which is especially frustrating because I…read morehad previously purchased three vehicles from them and trusted their business. I purchased a 2014 Audi A4 Quattro 2.0 (blue) for $14,000, and during the test drive the check engine light was already on. I was assured it would be fixed before everything was finalized. That did not happen. Over the next seven months, I barely had the Audi because it was constantly in the shop for the same ongoing issues. I spent more time without the vehicle than with it, despite repeated assurances that the problems had been resolved. I was also required to purchase an extended warranty for $4,000. Before signing the paperwork, the salesman advised me not to use the warranty for a certain period of time or it would not cover anything considered "pre-existing," even though the dealership already knew the Audi had pre-existing issues. The warranty covered nothing, and I paid over $2,500 out of pocket for repairs the dealership would not fully cover. When I canceled the warranty, I was only refunded $3,200, resulting in a loss of nearly $1,000. Because the dealership could not fix the Audi, they replaced it with a 2014 Buick Encore, which was valued $3,000 less than what I originally paid for the Audi. Despite this difference, no adjustment was made in my favor. Even more concerning, the dealership later put the Audi back on their lot for sale at the same price I paid, despite its known issues. The 2014 Buick Encore's check engine light came on the day after I brought it home. The dealership kept the vehicle for several days, stating it was repaired, though I was not given a clear explanation for why it remained at the dealership for that length of time. After getting it back, the vehicle continued to run poorly and the check engine light issues persisted. This entire situation caused significant financial loss, stress, and months of inconvenience. I do not recommend purchasing the 2014 Audi A4 Quattro, and I strongly caution buyers that even extended warranties may not provide protection. I recommend getting everything in writing and being extremely cautious when dealing with this dealership.

absolute best car service in North America. my explorer was reborn. Pat, Jeff, Bill and Amy do…read morenothing but great work. Value . They are fair. Cars cost money, but at least you brought it to the best service shop happening today. hard work, experience and fairness. sums it up

I read the reviews and only heard good things. Brought my car in and told them what I thought it…read morewas. I had to bring it back twice more before they came to the same diagnosis. Then the solution they offered wasn't going to resolve it. I was also told the dealer price for the actual needed part was too high (true). When I asked for the part number to research it, they gave me the wrong one. Very poor experience. I would steer clear of this place!

I was quoted $6200 in repairs. Here's the breakdown I did after buying the parts myself. New tires…read morefrom discount tire were $700, the bulk of the cost. 5qt of oil and a new oil filter is about $65. The new pair of front lower ball joints and 4 new rotors with brake pads and setting brackets was $283. The two replacement rear shock absorbers are $79. Either they're bad at time management, charge exorbitant labor fees, or are just scammers, but last I checked that doesn't add up to $6200. They take advantage of people who don't know much about vehicles and it shows in their prices and reviews.

I spent $2500 getting the radiator and hoses replaced. When…read moreI got it home I could smell antifreeze, but didn't think much of it. A few days later it was still smelling of antifreeze so I investigated. There was a leak from the heater hose that Honest Wrench's didn't catch before I picked up the vehicle. I confronted them and said if the technician had taken it for a test drive after the service he certainly would've discovered the leak. Of course I got some B.S. that they always check it. Clearly they didn't finish the job. Also, they are waaay over priced. I called another service after the fact and found Dis-Honest Wrenches was overcharging by $600. There are many places in Des Moines for better auto service.

Shade Tree deserves a 6th star for the quality of their work and the outstanding level of personal…read moreservice they provide. A week ago, I took my 2019 Hyundai Tuscan in for service and yesterday on I-80 my engine shut off. I messaged Shade Tree that I was having the car towed to the shop. Jason the manager at Shade Tree without hesitation picked me up from the side of the road so that I was able to get to my pregnant wife in the hospital having complications. While in pre-op Jason informed me about the engine failure (No fault of Shade Tree) and called the dealership to check on the warranty status for me. Thank you Thank you Thank you!!!!! If you've ever wondered where should I take my car for service? Look no further Shade Tree will take care of you're car and your family!

In prior years I've gone to Lexus service but their service been terrible. I'm so happy to find…read moreshade tree auto. The crazy thing is they are not even close to my home that's how much I would rather go here. They always provide me a car or shuttle so I don't have to wait. However the oil changes are so quick and the bathrooms are so nice I could probably just stay in the bathroom!!! They don't pressure me into any service but provide me with enough information to make a decision.

omg i am SO impressed! This company is so super efficient and fast! No waiting for 3 weeks to get a…read more"part"(!) Great job, so happy!!!

They did an excellent job! They fixed a large scratch on the lower portion of the right front…read morebumper which included painting a small section. I can not tell the paint job because it so perfectly matches. The car has a bright quality finish which would have been difficult to match. They also buffed out some other minor scratches on this 10 year old car and it almost looks like it did on the showroom. The amount they charged was very reasonable.