Service requested: addressing and fixing a loose rear spoiler: Christian looked briefly at the spoiler, diagnosed the problem as a loose/missing nut/washer, and fetched one of the service professionals who came with extras in hand and in under 3 minutes the operation was done. No charge for the service, which is the best kind of service you can get! read more

I'm leaving town soon and needed to have 2 fog lamp assemblies replaced before I leave. Caliber Collision was highly recommended so I gave them a call. Cassie answered, was very friendly and professional, and fit me into their schedule for the replacement. The GM, John, had completed the work quickly and to my satisfaction. It's good to have a trusted service partner locally that provides such great value for the service! I highly recommend them for your auto repairs. read more

Listen, I had part of my bumper come off during a car wash and I thought it was gonna cost crazy money to fix with a lot of appointment time to get around... I called Caliber collision and talked to a guy named phill about my issue and with his busy schedule... he said come in. Let's take a look. THE SAME DAY FOLK!!! I walked into this place which had new carpets being put in new counters is equipment and computers are everywhere total disaster as for construction remodel take take over; but this man had everything as for his business running in harmony and still look at my vehicle. Phill stated it was minor repair and he sent me on my way. I would just like to thank you Phill and every personnel that works with you because these guys are freaking awesome! Thanks Phill read more

What a great team! As we were out of town they graciously visited the house took pics, did the quote all with me away. They picked the car up and did the repairs. I timed a trip back and the car was ready to collect, shined and in perfect condition. They cleaned the car and even polished out a minor scuff. What a friendly, helpful, professional company and team. Thank you all very much for the excellent service. read more

They texted me all during the process to let me know how it was going, they had my rental there to pick up when I got there, all the paperwork ready, worked with my insurance company, and the car looked perfect. Wouldn't go anywhere else! read more

Our family has been to Ankeny Auto Body too many times. They always do great work. Get done when they say and the friendliest and easy to work with staff. We refer them to others as often as we can. Thanks Ankeny Auto Body!! read more

I got in a minor fender bender and just needed the bumper replaced. My car has been in the shop for 3 weeks now and they still have no idea when it will be done. They said it would be done in a week and whenever I call they say it will be done "tomorrow" but they never call back. Apparently the car has been sent to multiple different locations and who knows where it is now as whenever I call they act like they don't know what's going on. At this point I wish they would just give me my car back so I could take it somewhere else as I will have to get a rental car soon if it isn't done. This is by far the worst experience i've had with any company and would NEVER recommend this place to anyone. It would be one thing if they told the truth from the start and said it was going to be longer than expected and apologized but they didn't and continue to lie. It's honestly the worst customer service i've ever seen, I don't know how they are still in business. read more

Would have given you a higher rating. The repair work was OK. But I don't understand why 50 miles got added while my vehicle was supposedly in your shop in those 2 days. read more

I recommended Ankeny Autobody to one of my good friends who is very picky with his car. After getting his car repaired he thanked me several times for reccomending Ankeny Autobody. He was just about to go to the dealer but was afraid to because of a previous really bad experience. He was thrilled with the repairs to his "baby". read more

I had my 2018 Silverado repaired here and the repair was seamless. My truck look new and I was extremelyhappy with the finished results. You could not tell where the repair started or stopped. The staff was very professional and friendly. They completed the repair exactly as they said the would, in the time frame they gave and actually came in below their quoted estimate. They explained the process in terms that I understood. I would recommend this shop to anyone wanting a quality work at a fair price. read more

Great service from the entire team at Ankeny Auto Body. They sent regular updates via text and email so I was continuously informed. Nice people and great work! read more

Very helpful staff. I was able to procure a free estimate and the price was right. I decided the fix was unnecessary but I was able to procure the funds from the party who damaged my old beast. Thanks to Phil and his staff it only took about 15 minutes to get in and out. read more

When I came to pick up my car the first time they did not sand and repaint the scratches on my fender. Rather they returned my car with the scratches half buffed out. The scratches were less obvious but still there. Buffing, of course, removes the clear coat and part of the paint. The only reason this was done was to hope that I would not complain and they could reap more profit by not having to sand and repaint the fender. I had to return the car and complain in order for them to do the work correctly. Since my insurance company gave them a set amount of money, they tried to get by as cheaply as possible. read more

Excellent service! Far superior to the other shop I used a couple of years ago when I was in an accident. They kept us updated on where our car was in the process and made sure we knew the timeline for when it would be finished. Shellie is super nice and always willing to answer any questions. The best part was that the car looked brand new when we picked it up. I definitely recommend Ankeny Auto Body! read more

I brought my car in to get repaired because I hit a deer. Well, it took them 2 weeks to repair it and it was all cosmetic stuff! I know that getting the parts should have only taken a couple days so for them to have my car for 2 weeks is a bit ridiculous. They did a great job painting, except for the several fish eyes found in my fender. This is pretty sad considering they are suppose to be "professional". People there are very nice but it doesn't make up for the bad paint job on the fender and the time it took to do my car. I would bring it back to get the fender re-painted but I don't want them to have it another 2 weeks! My suggestion, go to a dealer for collision repair. read more