So I've been here four times, three of those times have been this year (no fault of my own, I…read morepromise), so I have pretty extensive experience with this place. Chad and his team have been amazing each time - timely, transparent, and helpful in navigating insurance companies. The last claim required an adjuster to come out and evaluate my vehicle, and he had nothing but good things to say about Chad and Action Auto Body. When you have a claims adjuster saying good things about you, you know you have a good reputation. I also needed a windshield placed and Chad stayed after hours to get it done so I had a vehicle to drive the next day. Overall super pleased with Action Auto Body - I picked it out a few years ago on a whim because it was close to my apartment at the time, but so glad I have a place to take my car for work when I need it. Also, quick tip - if you come here enough, you might even get a free Action Auto Body t-shirt :)

Everything about this place is phenomenal! Everyone you work with is professional, kind, warm,…read morewelcoming. They treat you with the utmost respect and they see you as a whole person and not just as an extension of your vehicle. They did amazing work and were timely with it. They were great at communication and they went above and beyond to help me.

Service requested: addressing and fixing a loose rear spoiler: Christian looked briefly at the…read morespoiler, diagnosed the problem as a loose/missing nut/washer, and fetched one of the service professionals who came with extras in hand and in under 3 minutes the operation was done. No charge for the service, which is the best kind of service you can get!

I'm leaving town soon and needed to have 2 fog lamp assemblies replaced before I leave. Caliber…read moreCollision was highly recommended so I gave them a call. Cassie answered, was very friendly and professional, and fit me into their schedule for the replacement. The GM, John, had completed the work quickly and to my satisfaction. It's good to have a trusted service partner locally that provides such great value for the service! I highly recommend them for your auto repairs.

It was a tremendous experience, as Gerber was incredibly communicative and always ahead of the…read moreprocess, displaying expertise and professionalism throughout. This entire experience was great because they were on top of things from the onset, and their interpersonal skills were elite. We knew that we were in good hands from the onset. They dealt directly with the insurance company and the manufacturer, eliminating our need to make many calls and easing the entire experience after a nasty collision. Thanks to Adam and Nick for doing such a great job.

Nick and his team are amazing! After backing into the side of my garage they helped to fix it up…read moreand then touched up paint on my Hylander too. Thank you all for being incredibly kind and quick to resolve my car blemishes.

Ted's Body Shop has worked on 2 of my cars - their work is excellent, the staff are professional,…read morefriendly, and courteous.

My friend took her vehicle to this auto body shop" and the put on a new grille molding and it's…read morebubbles and ugly., they claim it was only thr the bottom piece they replaced so they won't help. Problem is bottom one is just as bad. When she told them both the owner and his helper sent back nasty messages.

Went in for some advice on what to use when removing clear coat overspray. What a surprise to find…read morethat the employee actually spent the time to look at the car and then gather the needed materials to come to the parking lot and take care of the problem for me. I wasn't expecting that level of customer service. Much appreciated .....THANK YOU!

Outstanding service, knowledgeable staff. Even thru adversity there ability to deliver has been top…read morenotch.

I absolutely loved my experience here at Caliber collision! Chris was extremely knowledgeable…read moreregarding my cars situation. I appreciate the professionalism, and speedy service!

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

Spent 15k with them and they couldn't even tune my vehicle and refuse to refund the tune payment…read more Had to pay someone else to fix their mess. Getting ready to spend 10k on a turbo build, truck will be done and on to the next. Missed out on a repeat customer.

I took my 1984 Camaro Z28 into Karl's Performance after several years of storage. Ask them to…read morechange all fluids, tune up, new tires and change battery. In addition repair driver's window, replace odometer/speedometer cable, charge air conditioner, replace struts on hatch and hood, repair automatic door locks and make sure there are no leaks. No estimate needed, just do the work (they said no problem). After they had it for 3 months and $4000.00 later, they told me all is done and you may pick it up. None of my items "additional" items were repaired!! Called Dave and let him know of these issues and was told he would order the parts need and call me back for an appointment. Never heard back! I feel I was overcharged (est. $2000.00) and the work agreed upon was definitely not complete! Not to mention my itemized invoice was vague and hand wrote. Now I'm trying to find a trustworthy mechanic to get these items repaired. Any suggestions? Just needed to vent as repay for these items!! Disappointed!! Eric L.

I recently moved to the Des Moines area and my car was hit while parked. I wasn't sure where to…read morefind a trusted auto body shop so I was recommended caliber collision by my insurance. I had a good experience with the staff, specifically, Loryn, who was friendly and provided me with updates while my car was in the shop. My car looks brand new!

Needed the knob that adjusts the outside mirrors put back in place. Had the body work done with…read morethe shop at 3297 Prairie LN. Stevie has been wonderful working with us. I recommend Caliber with a five star rating. Ty RB.