Kim always does her very best to fit me in when I call. She and her sister are so friendly,kind and…read moreaccommodating. I couldn't be happier with the service. It has been several years now since I found this salon and I will go no place else. I have tried several styles with Kim and different polish. I am always happy. She makes everyone feel so welcome.

This was the absolute worst nail place I have ever been to & not clean…read more. I went today & will not ever return & do not recommend, the person that did my nails had not a clue as to a good manicure or pedicure, and did not know what she was doing. Trust me I never criticize but I have to say something....

I went to Pro Nails to get a full set. My daughter was flying in for a wedding a few days later, I…read morewanted to wait for her to get them painted. (See pic 1). Pic 2 is the pic I showed them off of Instagram, I asked if they could do this for me, they replied "absolutely no problem" Pic 3 is what I got, notice the painted flower versus the acrylic one I asked for and they said they could do. NOT to mention the broken brand new nail. I would definitely like to note that when I went in without my daughter and got the full set I also got a pedicure I walked out paying a $154 and that was before tip. Just a natural pink color no design or anything. 2 days later walked in with my daughter to get them painted (see pic 2) toes were already dun. I ended up with pic #3. Between us both I paid another $205 for paint and design. Please don't forget I paid $154.00 2 days prior for the actual set and pedicure. Here's the kicker I didn't even get the design I asked for and was promised, instead I was forced to just "deal with" the design I got! 2 days later the nail breaks. Now remember my kids came in for a wedding of their best friend so I was off work not doing anything. We were eating out every night I wasn't even cooking for them. I went back in expecting them to fix the nail for free that is not what happened! They charged me $10 plus tax are you kidding me? I have never had a nail break 2 days later and have any salon charge me to fix it. When I questioned him he said "well nails break" No darling not when you're not doing anything if I was working I could see something happening but are you kidding me right now I was livid! trust and believe there was no tip given this time! I think people should know these people took full advantage of us, we paid almost $500 including tip between the 2 of us. My daughter was not happy with her nails either! They began to separate almost immediately. A matter of fact the second she got back to Seattle she had them redone!! I think these people took full advantage of us. They saw 2 women they thought they could play. I mean do u know anyone else that has paid $500 Please be careful when going to this salon. They will lie and tell u they could do your nails the way u want but then do whatever they want and overcharge u too!!!! Had to add 1 more pic #4 ANOTHER broken nail!!!

Best customer service I ever received for a nail salon. Went in on a recommendation and Amy was…read moregreat! Very good in detail and satisfaction. She definitely made sure my gel nails were durable and unchipable. Surprised it's not more busy inside. Cute place! Would definitely recommend this place to others.

I have been going to this nail salon for a few years and recently had an extremely uncomfortable…read moresituation. The sister of the owner did my nails and toe color change. When she did my gel French manicure, I noticed a bubble on the white tip and mentioned it to her, but she tried to tell me you can't notice it and it's fine. I was going to let it be as I did not want to make it a big deal. However, she did my toe color change and removed my prior color which was blue. It wasn't until I stepped outside right in front of the nail salon that I noticed bright blue around the edges and sides of my toe nails that were supposed to be French white tips. I politely went back in and spoke with the owner Vy and she told me that I asked for a color change not a pedicure. If I knew they were going to leave blue under my pedicure because I asked for a color toe change than I would have taken my own nail polish off and not pay for the service of toe color change. The sister who did my nails than proceeded to say "Oh my God, really you are so annoying," she than offered to fix it but continued to make comments to belittle me and offend me as a customer in front of their clients due to the fact that I spoke up about not being satisfied with my service even after paying $70 for the services. I told her after calling me annoying that I do not feel comfortable with her fixing my nails. She responded, "well do you want your money back?" I honestly wasn't even going to ask for my money back but after she got confrontational I told her yes actually I would like my money back. She than threw back my bank card and receipt on the front desk and told me "now Go home and don't come back". Please don't go to this place because they clearly do not know how to treat their customers. I have been going to this place every two weeks for the past few years and have never complained. For the owners to not intervene and allowed the sister to continue to be rude and disrespectful to me was disheartening and inhumane.

1.) Just to warm you up: I'm a heterosexual man who is…read morecomfortable not only in my own shoes but also in my own feet. I recognize the importance of looking good. I know most men neglect this one area of grooming and often find themselves being ridiculed by females and makes alike. I choose to avoid that by making sure that aspect of care is done by professionals. Granted I don't get my hands done, because I don't believe in it plus my lifestyle involves me to use my hands (sorry I'm not a sultan or a prince, my life is that of a European's but not of royalty). I figured I'm going on vacation and wearing sandals throughout it, so I know my feet will be getting a lot of exposure. 2.) What your eyes may see: This place is located on a busy area of Rocky Hill. I could call this area Silas Deane Highway, because it runs straight into it. It's kind of busy. Inside its pretty bright, decently clean. There is I believe a massage and waxing area (private room separated by curtain cloth). It use to be Em & Lee (Lee's name is actually "V" for short), now it's just "V" running the shop. There are two other pretty Vietnamese assistants, besides "V." It's normally busy here during the times I come, as a matter of fact I have experienced many quiet appointments. There are two massage chairs. They seem to be fairly new and okay for what they can do. Apparently you can use their wifi which they have the password posted up on the wall. 3.) Service: The women are very sweet. Sometimes you can get a half a**ed job, so it can be inconsistent. Inconsistent meaning they wouldnt clip my nails well or pumis the feet well, clip out cuticles. Today I've gotten great treatment. They don't do like other places the foot and leg massage. 4.) Price: I paid $25 for this pedicure. 5.) I like coming here because I've been going here for a couple years. The price seems okay and the staff are very nice.

Vi is so awesome! She specializes in gel nails and can do really cute designs. She is so kind and…read moreloving during the appointment. It is a small room in a larger building on Main Street next to the library. Use her website to schedule an appointment! Fair prices and a really great gel manicure! Check out her Instagram for more inspiration for designs!!

I had an appointment today for dip powder nails. Upon requesting extensions, which I believed had…read morebeen communicated during booking, the technician seemed visibly annoyed by the additional work. The service provided by the male technician was incredibly rough and unprofessional. He forcefully adjusted my arm without asking and burned my fingers with nail glue. Despite informing him three times that it was burning, and knowing that nail glue should not cause a burning sensation, I was told to 'be patient.' He also excessively filed the skin around my fingers, causing irritation that is still happening hours later and I even told him it was getting irritated while he was filing. He also repeatedly slipped with the nail file, catching it jabbing under my nail, without offering any apology. Overall, this was a highly unpleasant and concerning experience. Given the lack of care and professionalism, I would strongly advise others to visit the nail place "Sugar Nails" which is only a minute away.

I have returned to Creative Nails after a long break (well I took my daughter). They did a real…read morenice job. Great color selection and good service. I will be back for myself too.

I love this place! The employees are always so respectful and sweet. The new owner since 2019,…read moreMegan does everything she can to make services worth while and a unique experience. My nails always look cute and I always feel relaxed leaving! They've also done a renovation with new chairs, tables and pedicure massage chair! Will forever recommend this place! :)

With so many nail salons in the area, how do you choose?! I initially came here with a friend and…read moreI've been coming here ever since for gel manicures. It's $25 for a full manicure, gel polish, and neck and hand massage with the peel off wax that goes on your hands, complete with a nice hot towel. Other salons would charge much more for this service, and the nail specialists are very nice and accommodating. The salon is clean, comfy chairs, TVs, and many times they give you a free lotion! BONUS: Make sure to grab a punch card for future free manicures!

Julie was great no complaints. The atmosphere was even better. I will return back real soonread more

OMG I am so sad to give this very bad review, the service I had was lashes and tinting...,I…read morecomplained about both but she continued to do it. turned my brows black uneven and waxed first then dyed no warning just did it DO NOT DO IT! the room is not clean the glue is toxic and not used by lash techs it burned my eyes lashes we're glued to my lid. I got a chemical burn it was horrible I've had lashes 8 years never had this happen. she doesn't tape lashes I wrestled with the idea of not reviewing but consciously I could not. when I called her to tell her she blamed me. never offered money back and honestly it was just so traumatic I saw 6 people including a client who was a Dr. it was unbelievable how hard they were. it took almost two hours to take them all off. it was over a week ago and my eyes still burn. I really like her I really like my nails but honestly please don't do lashes ever. so sorry Julie I didn't want to review but it was so painful.

I had a great experience at this salon. I usually go for a gel manicure and pedicure. They have a…read moregreat selection of colors (OPI, Shellac and the newest Essie gel...) and very reasonable price. The owner , Michelle does nails and she is extremely attentive and makes sure that my nails are perfect down to the very last detail. She also makes sure I was comfortable. All staff are very friendly and professional. I am very happy to go there

I just moved from Texas and this nail shop was recommended to me. I made an appointment for a full…read moreset with gel builder and pedicure at 1pm on Saturday. When I came, I was told that was not the appointment I made. I have been getting my nails done for over 2 decades so I know that I said "full set with gel builder and a pedicure"multiple times when I was scheduling the appointment. Those are the services I get. I thought it was strange that only 3 people were working on a Saturday afternoon. The woman who was greeting customers kept going to talk to someone giving another customer a pedicure. (Full disclosure: I speak Spanish) I asked if there was a problem and she said she was going to start my nails. She cut my cuticles and filed my nail beds and then moved me to a pedicure chair because I was moving to get a pedicure. They moved me to a chair right next to someone and my keys, phone, and wallet needed to stay in my lap because the chairs were so close together only 1 side table could be up at a time. I was not shown a pedicure menu or asked what type of pedicure I wanted. At 2, my pedicure was done and I was told it was going to be longer until my nails were done. I decided I had enough and said just the pedicure is fine. They give a back massage through a plastic bag while your nails are drying. Will not be coming back.