I went to have my nails done for my birthday. They recommended appointment. I have a guy he was…read morenice barely talked . I wanted a mani pedicure so they started with my fingers clipped my nails I said that was good but he ended up clipping them so close to my skin there was no nails . At that point I just wanted a color change on my toes they filed them never cleaned it with an alcohol pad left them dusty . I was not thrilled for the price it ended up to 61. And change before tip . They were very busy I may try one more time . It was very clean and the massage was pretty intense. Give it a try but price kept changing. Thanks Christ M

Always a friendly and comfortable environment. I think this salon is a hidden gem. I'm glad I found…read morea new salon for my nails. I recommend and I will be back!

This is an extremely clean friendly atmosphere. They do a beautiful job on your nails. . The prices…read moreare very reasonable as well. They take walk in or appointments. Highly recommend I just love Navy . Enjoy Chris M

Decided to give this place another try since the name changed and they are right downtown instead…read moreof my usual drive to Meriden. I made an appointment for a fill. They refused do a fill because they said my nails were lifting even though it was a brand new set. I was missing three nails so no problem even tho I didn't think it was necessary. I had previously called and was quoted $45 for a fill with gel polish. When I got my receipt, I was shocked to see that my total was $101.03?! Here was their breakdown: $45 new set $20 to remove existing nails (there were already 3 nails missing) $10 for shape (I asked for coffin, these are square) $10 for length ( ?? these are short) ....so we are at $85. Where's the rest you ask? I also asked,.... They tell me $10 because the polish I chose had glitter in it...what? This is regular gel polish. The rest was tax. Navy initially explained the charges to me however when I questioned her, she walked away and asked someone else to explain it to me. When I advised my nails were short and I chose a regular gel polish, she just shrugged her shoulders. Unfortunately I failed to notice the inaccurate shaping at the time, not that it would have made a difference to them. $101.03 for a regular acrylic full set and my nails are the wrong shape. I guess I'll get them reshaped when I take that drive back to Meriden.

Excellent customer service! Really nice people who are meticulous about your nails! You should…read moredefinitely leave satisfied! Really good quality: from people to product.

I have been coming to this salon since it opened and loved it. Lately though, the service has…read moreseemed rushed and all of my nails keep chipping. I get the powder dip and the last 3 times it has been chipping. I've mentioned this in the past and the tech said it was me. Last time 5 nails chipped. ok, maybe its typing on the keyboard, however, this week i am on vacation and doing absolutely nothing and 1 nails chipped 3 days after I had them done. This salon also has a rewards program, however, you can only get a basic pedi cash value of $35.00, and then you have to pay tax on it. I spend 45.00 on my powder gel every 3 weeks and pay tax on that. Why shouldn't I get a 45.00 pedi without tax because free is free no?

Best pedicure I have ever had. I received a gel pedicure and the attention to detail was amazing,…read moreand the leg and foot massage was absolutely incredible. The salon was very clean and relaxing and my nail tech was super sweet and professional. Can't wait to come back!!

I was referred here to get my nails fixed after a poor mani pedi somewhere else and I was not…read moredisappointed. My nail tech, Laura, did an excellent job with both my mani and pedi, paying close attention to detail and creating a relaxing experience. The salon has a great atmosphere and is very clean. Highly recommend :)

I've been going to Diamond to get gel manicures before the lockdown, and Winnie always did such an…read moreamazing job. I just went for my first pedicure at Diamond last weekend, and it was such a great experience. Everyone wore masks and kept their distance. There were plastic dividers up between customers and nail technicians. I felt very safe. On top of that, my pedicure by Tina came out amazing! My feet are nice and soft and my toenails are looking lovely.

AMAZING PLACE and FRIENDLY! Great work most of all…read more Welcoming when you walk in and art work is pretty cool!

This is my new go to spot for pedicures in Middletown…read more It's not perfect, by any means. They're almost always understaffed, and I've had to wait a couple times even when I've had an appointment. There must be at least 10-15 pedicure chairs in the place, but the most people I've ever seen working at one time is 4. I don't understand the huge salon with no employees! But the spa pedicure is reasonably priced at $35 (plus tax), and their polishes are not watered down. Even though they rush you through a spa pedicure in 30 minutes or less, my toes look perfect for 2 weeks. That's the most important part. The salon is also kept very clean, and the employees are all pleasant.

Originally I had to stop coming here because every time I went I was getting charged higher and…read morehigher for the same service when trying to speak to the manager about it the attitude and the yelling was unnecessary I work a specific job so I always get the same thing and my prices constantly kept changing

I had the best experience today with Lisa! I have found my nail person!! She was warm, inviting,…read morefunny, attentive, compassionate, knowledgeable and more! The location is super easy to find. There is street parking and also parking in the back. There is a front and back entrance. This is a one client at a time experience which makes it even more exclusive during your time. Prices are amazing! Lisa prides her business as being as non toxic as possible and she delivered! The salon is beautiful and you aren't bothered by heavy chemicals like other shops. Everyone gets their own nail kit with their name on it. I loved my !!! She soaks your hands in Epsom salt! Genius! So you aren't getting a soapy bowl that will dry your hands out later. It was so soothing! Lisa is a creative so let her create and pamper you! I am looking forward to my next appointment!

Lacquer nail spa is the best nail salon that I have ever been to because it does not have a…read morechemical smell, like other nail salons. Lisa provides excellent customer service with long lasting manicures. She even tells you when your nails are dry, unlike other nail salons which keep you guessing.

I came in for a mani & pedi (my second visit), and I'm officially hooked. My first time was right…read morebefore a vacation, and my pedicure still looked good even after I got back. I was impressed. The vibe here is everything: calm, quiet, and super relaxing. I booked an early morning appointment online so I could beat the rush, and I was the only one there. Perfect for a peaceful self-care moment. The place smells clean and fresh, and they have so many color options to choose from. Booking was super easy, and I loved that they sent a text reminder with options to reschedule or cancel if needed. That kind of convenience matters! Quick tip: don't forget to pay the meter I parked and walked in, then halfway through remembered I didn't pay; had to run out mid-service to avoid a ticket. They also have a membership (definitely worth checking out) and an ATM on-site, which is super convenient. But honestly... I come here for the massage. When I leave, I feel like I'm walking on clouds; light, relaxed, and completely refreshed. Highly recommend!

I really loved the workers here. They were super sweet and made me feel comfortable. I told them…read morespecifically what I wanted and I think that I had recieved about a 7/10 of what I wanted. I would say it is partly my fault for not communicating enough, I did leave with a few hangnails and a few do hurt from overfilling, but I do like them even though I think they look a little bit different than what I asked for. (I asked for almond and they look more like mountain peak, but like I said, it's definitely partly my fault also for not saying anything.) Also if you book online for services their prices aren't the same. You should expect to pay for a full set and pedicure around $105 without tip. :) thanks!

Note that what I want to say has nothing on the business itself. The owner, Jessica, is more than…read moreaccommodating and understanding and almost all of the stylists working in her salon are incredible. I went to the salon looking to do a balayage. I was told by hairstylist Jennifer in confidence that what I wanted can be easily done. 5 hours later and my hair was fried (had to cut more than two inches) and it had turned green/blue. And looked so disgusting that I had to keep my hair up or braided to not draw attention. The entire appointment Jennifer was rude and making excuses for the AWFUL things she was doing to my hair. She got to the point of cutting random chunks of my hair. I was naive and thought it was my fault based on the fact I had never lightened my hair before. She was blaming the way my hair was colored (wasn't colored), the way my hair was cut, and any other excuse she could pull. I later found out that this woman specializes in MENS HAIRCUTS. and had never mentioned to me once about how uncomfortable she was or unconfident that she could do a good job. She kept me under the dryer for almost 40 minutes with bleach and foil in my hair. And toward the end of the appointment admitted defeat by saying "I don't care what clients think of their hair, as long as I like it I know I did a good job." It's safe to say I got a refund from the owner who again, was incredibly nice. I'm just baffled that this other professional did not mention her uncertainty once and royally messed up my completely healthy hair. I was able to fix it at Beautiful People salon in Cromwell (see my review on their page to see final results). I will never be asking for Jennifer again, and am so disappointed with how unprofessional the entire experience was.

This place REALLY damaged my hair. Kelly Marie who's an absolute sweetheart was my 1 time…read morehairdresser. I have black hair & wanted a dark, plum almost eggplant color. She must have used a very strong developer (or something) because what I walked out with was ORANGE, BRASSY hair. Not to mention that my hair STARTED SMOKING when Kelly Marie had it in the foils. I alerted her, she made a face like, "Oh no," unfolded the foil, took a look & just closed it back up & left it on for another 15 or so minutes...what in the world?! End result, the entire top of my head lost about 8 inches and then they had the nerve to charge me $200+ for it! I was realistic in my color choice & was still staying in the "dark" color family so why did I walk out with orange, brassy hair? When I say orange...I mean literally orange. I was too nice since I saw Kellys eyes get watery when I told her it wasn't what I wanted and I didn't notice the fall out until I got home. The next day, I went back and had Sammy Jo try to fix it. She applied a nice color that quickly washed off after my 1st wash. All I was left with was dried, orange, shreds of long and short brillo-like hair. Only if you don't like your hair, then you can give them a try. Maybe they'll do a nice job with cuts but I woudn't trust them with color or anything that involves chemicals.

They are the nicest people ever!! Needed a fill, but I had green under nails from another nail…read moreplace that didn't do my nails well. They not only took me in 45 minutes before closing, but were just amazing in every single way!! Will be going there from now on!! Amazing staff and so incredibly accommodating!!!

This is my go to place for pedicures. I am never disappointed. I don't feel rushed. very friendly…read moreservice. This business is small and simple. im more about the quality of service and the products. When I get a basic pedicure they always put warm oils on my heels, a lot of places have done away with that. They also spend time on massaging my legs and feet. I leave feeling satisfied every time.