I was one of those kinds of customers that walks in the day before with a vague idea if what I…read morewanted. The florist was so helpful! She spent time asking questions, trying to understand what I wanted. Well, my wife just received her arrangement and it's even better than what I had imagined. This flower shop does more than deliver flowers. They put personality and art into their arrangements!

I absolutely love this place!!…read more It's owned by a family and they REALLY love flowers. They have delivered flowers for me MANY times. The prices are a bit high, but it's the quality that you pay for. They have the most beautiful flower shop. It's almost as if your walking into the garden of Eden. They decorate so beautifully. Nothing crazy and overtly flashy. The younger daughter does a beautiful classic decor for my annual Lillie's. I highly rec commend using them for any sort of delivery or gift. Every person on the staff is extremely polite and will help you if you let them know what you need. M.

A few things I will touch on in this review: 1. Payment…read more2. What was advertised and what was delivered 3. Flower freshness 1. Several days prior to Mother's Day, I placed an order on Freshland's website for a bouquet ($88 after fees). Since I was opting for pick-up instead of delivery, I selected the payment method of "in-store". A couple of days later, I received a call from an employee asking for my credit card information so that they could process the payment before making my order. This call was unexpected, and I asked if there was another way I could pay because I wasn't comfortable reading anything off over the phone. They allowed me to send an e-transfer instead, which was an OK alternative. While I can understand that processes have changed under COVID guidelines, having an "in-store" payment option online with no indication that we will be called and asked for card information is a bit of an unpleasant shock. 2. Yesterday, I picked up my flower arrangement and it so poorly resembled what I ordered on the website. Understandably, Mother's Day is a busy time for florists and with stock limitations, some substitutions are necessary. HOWEVER, what I received did not at all resemble the arrangement advertised - I have attached photos so you can make the call for yourself. Less subtle differences to call out: no succulent (just a bunch of leaves in the shape of a succulent lol), SIZE, colour way (but ok, substitutions maybe? This can slide). It's pretty, but it's not what I ordered and paid for. 3. Flower freshness. Most of the flowers came fully bloomed so we knew immediately the arrangement wouldn't last very long. Some petals were starting to brown and wilt, and today (the day after pick-up) some petals have fallen out already. The arrangement costed over $88 after tax, and was underwhelming. I tried really hard to convince myself I liked it, but after showing photos to a friend who used to work in a flower shop I knew a review was imminent. I'm disappointed that this was my experience with Freshland because I've had excellent experiences with shops in downtown Toronto and have been looking for a business closer to home to support. The search continues.

My husband purchased two dozen roses from this place for our anniversary. The SECOND day the roses…read morewere already browning and drooping. Absolutely not fresh flowers, and my poor husband paid full pop. He was better off buying flowers from Costco! Not impressed. UPDATE: spoke with the owner, who was absolutely lovely. She has offered to rectify the situation with a beautiful Thanksgiving arrangement for which I am most grateful. Fantastic customer service! Thank you Judy!

All the ladies at Metro Florist inc have been super helpful & accommodating…read more I ordered flowers for my co-worker on Christmas Eve, a few minutes after my order I already got a call from them stating that my order has been received. They set the expectation that the flowers would not be delivered same day, and it was totally understandable as it was the day before Christmas. It was so nice of them to tell me ASAP and gave me a realistic update, and made sure that they would be delivered on Dec 27th. On Dec 26th, I found out that my co worker has already gone home from the hospital and I needed to update the delivery address, so I emailed & left them a voicemail. Even though the shop was closed for the holidays, I still received an email confirmation about an hour later and I was rest assured that address would be updated. It was a great experience with Metro Florist inc from start to finish and I would definitely re-order from here again in the future :)

If I can give 10 stars to this business, I would. They are so nice, helpful, creative, polite and…read moreaccommodating that it blows my mind every time. We have used them many times throughout last year, and every occasion, whether happy or sad, was supported with their immeasurable creativity and finesse and just simple kindness and care. This is now our ONLY shop we are getting the flowers from. Thank you!

Amazing amazing! My boyfriend gets me amazing flowers all the time, but he is away for a bit and…read moredecided to send me flowers, delivery was super fast and they notified him that they'd be left at the door due to self-isolation/social distancing, which is wonderfully considerate. But then... THE ARRANGEMENT! So beautiful. SO BEYOND BEAUTIFUL. Gents, get these for your lady I am so beyond smiley and loving lately! Plus these are the best scented flowers I've had in a long time and we often get very high quality flowers but these absolutely take the cake. I wish I could give 7+ stars and I am almost never a 5-star rater. Thank you K1 Floral, we'll be coming to you more

Great flower and plant shop, the owner is friendly and very helpful to make great choice with…read moreaffordable price. I 100% recommend this place.

The best experience I've ever had so far with any flower shop…read more Today I ordered a beautiful flower arrangement for my fiends welcoming their new baby girl. I called the Florida Flower shop and spoke to Ms. Margaret and ordered the beautiful flowers. She was very friendly and helpful taking my order and instructions. She advised me the best way to express my feelings on the greeting card and she helped me arrange the flowers carefully with an excellent value. She also sent me the photos after she finished arranging them and I was so happy with the outcome. I highly e-commerce this flower shop. Thank you Ms. Margaret for making it all so easy and beautiful.

I came here to find an arrangement for Mother's Day…read more I wanted something colourful and different than a bouquet of roses. They accommodated to my wants and needs and stuck to my budget. They have some pre-designed arrangements in the back. I was able to pick one of those and customize to what I wanted. They have a large variety of beautiful flowers and roses to choose from. They also have single roses in different colours which my friend purchased. Great customer service, they were patient and tended to what I wanted. They were friendly and knowledgeable. I spent less than $40 which was my budget. I believe pricing is affordable on a beautiful arrangement which my mom loved!

I rarely leave reviews but Orchid Florist really deserves one for their exceptional arrangements…read more In August, I had to place a phone order from the US for 2 flower arrangements (SILKEN SERENITY CASKET SPRAY and GLORIOUS FAREWELL SPRAY in white to match the casket spray) for my mother-in-law's funeral in Toronto, Canada. From the moment I made the call, Orchid Florist was attentive and compassionate, guiding me through the selection process with patience and care. They ensured on-time delivery with the email confirmation. This extra step (the email confirmation), gave us peace of mind during a time of great stress and uncertainty. The flower arrangements they provided were not only beautiful but also a true testament to their dedication to their craft. The flowers were incredibly fresh and vibrant, and they added a touch of beauty and elegance to the service that was deeply appreciated by our family and friends. I was simply amazed by the quality of their flower arrangements. Even after two days, as we gathered for the burial service, the flowers retained their stunning beauty and freshness. During such a challenging time, it's reassuring to know that there are businesses like Orchid Florist that genuinely care about their customers and the quality of their work. I wholeheartedly recommend them to anyone seeking not only beautiful flowers but also professional and reliable service.

Once again, unbelievable, customer service and absolutely the best flower quality available in…read moreOntario. These are the Mother's Day flowers I sent to my mom -two of the photos were the flowers the day they arrived and then one of the flower photos was 10 days later. Still looking spectacular if not even more spectacular now that the flowers are opening!!!!. I haven't seen them myself as I live in a different province, but I've heard the whole house smells amazing so thank you to Orchid Flowers .

A great floral shop in Richmond Hill…read more It was an easy process online to place my order. Picked up and it was ready right on time. The interior of the space is cute with lots of florals everywhere. Not much else to it though. The flowers I ordered came out beautiful and would probably get from them again in the future. Staff were nice as well when I went to pick up.

I have ordered flowers here a couple of times, and most of the time they last a fairly long. I had…read morea few incidents where they didn't due to the type of flowers I selected. Recently got a bouquet delivered and it was so fresh and smelled really good. Delivery was smooth. I wouldn't hesitate to order here again.

I very recently purchased an arrangement of flowers for my daughter's 50th Birthday. I presented it…read moreto her in a large restaurant celebrating with family. I received several compliments from other diners about the beauty of the flowers and the arrangement. Tank you Mary & Lavender Rose for your detailed attention to quality and care with assembling a "Masterpiece". I loved it.

Very nice and helpful people. It was very hard to hear me on the phone because I was very upset…read moretrying to order flowers for my cousins funeral. The ladies were so patient with me and helpful. I was able to order a beautiful arrangement and it will be delivered on time.