Went here with my elderly Mom, who was inquiring about calendar prices and promotions. The woman at…read morethe cash spoke in a manner of such disrespect. I was not impressed with such poor, dismissive customer service. Disappointing.

We ordered an arrangement two days before and specifically requested a morning delivery to coincide…read morewith my elderly sisters birthday. The flowers did not arrive until late afternoon. The florist was not very sympathetic but offered to refund $15.00. 3 weeks later we did see the refund. When checking on it we were told that a refund was not going to happen, that we could only have a store credit and for a much lesser amount. We did not accept their weak offer and will never shop there again.

We ordered the flowers 8 days in advance for a 70th birthday. As of 3 pm the day they were…read moresupposed to be delivered, they still were not there. I called to find out when they would be delivered and I was told 'well, we're really busy'. Say what! We wanted to make our friend's day - not their evening. I called AGAIN at 4:45 pm and 'they were still on the truck". WTH! Asked to speak to the owner so I could complain, and they would not come to the phone. Tsk tsk. The flowers should have been delivered first thing in the morning - not after 5 pm! NOT IMPRESSED. The driver apologized profusely. Arrangement is nice.

This place is horrible. They get your order wrong almost all the time. The other day they want to…read morecharge me more then their website and I told them no and for them to go check out their own website. So disappointed with this location and I will never buy from them again.

I have used this location on a couple of occasions this year and was a lucky recipient of a…read moredelivery as well. The arrangements have been as requested and they do travel a reasonable distance for delivery. I had great feedback for the arrangements I sent both about the appearance and the freshness of the fruit. I recommend them and will definitely order from here again in the future.

I came by in search of souvenirs / gifts to take to visit another country. There was a wide variety…read moreof products from many different local vendors. Prices are on the high side, especially considering that some products are not that special, other than the "local" part. There was also some cheaply made 3D printed stuff as well as AI art. The workers were very disengaged and offered no help when asked about a specific product. The cereal milk candle was quite interesting. It did smell exactly like that! Milk left over after you finish your fruity pebbles. Still, I found one thing that did work for my gift-giving purpose -- gourmet nanaimo bars! The brand is Northern Bars, and they are beautifully packaged. They taste quite good too. (You can find them at some duty-free shops at Pearson too.)

The selection here is great and very varied. Great gift giving place!…read more service was great, girls were very enthusiastic and happy to help! general good vibes and lots to see. It does take a bit to see every single thing in store as there are so many options but totally worth it!

HORRIBLE CUSTOMER SERVICE Paid $100 for something that…read morelooks like you get from Walmart. Tried to get a refund or even offered to make me something from their site for $75 so at least I know what to expect and they refused.

I paid $40 for a corsage from here, and followed their instructions for care between me picking it…read moreup at 2, and me giving it to my prom date at 4. By 6:30 it had completely wilted, and by 7:30 it was literally in pieces. When I went into the store to complain however, Dela was extremely apologetic and assured me this was not their usual standard. Dela is extremely passionate about her work and very selfless when it comes to her customers. Although my experience only warrants 3 stars, I do recommend that you give this store a chance as they do the unusual and actually attempt to make you happy!