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Hallmark

4.0 (1 review)
Open • 10:00 am - 6:00 pm

Services - Hallmark

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11 years ago

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Edible Arrangements - Really chocolatey, really rich. Strawberries could've been a little fresher though.

Edible Arrangements

(9 reviews)

Just picked up my order from Gennel (sp.? sorry) at the Pickering location and she was wonderful!…read more I have been to this location once before and the service was not great but Gennel made up from that! Thank you Gennel :). You rock!

It's unfortunate but since I ordered the wonderful arrangement for my husband my parents from this…read morelocation, I've had nothing but issues. First, when I received the email for my free birthday box of dipped fruit, I called the store and asked (like I did last year) to have consist of dipped pineapple only. This year I was told that I had to make a purchase of $30 in order to get it. It clearly states in the email that this is the case if you're ordering online but not if you're picking it up in person, which I was, and I didn't have this issue last year. I called another store to verify and the instructions I understood were correct. I called the Pickering location back to place the order and was then told that I was not eligible for it since I was not in their system. ??? Not only had I placed the order for my husband's 60th last year in March but I had also placed another order from this location for my father's birthday last May. I also spend hundreds of dollars a year at Edible Arrangements for corporate occasions. Explain to me how I am not in the system. Clearly they were having some technical issues. The gentleman I spoke to FINALLY agreed to give me my birthday gift but by this point, it had soured my day. The next issue happened this week when my friend had sent me, what was supposed to be an amazing arrangement of dipped daisies (which are my favourite) with the addition of salted caramel chocolate dipped apple wedges (which are my husband's favourite). The picture below is what was ordered (from the website order page) and what was delivered. Now, I didn't know in advance what she had ordered so I took a picture of what I received and text her it along with a thank you. Needless to say, she was a tad upset. I'll also include a picture of the replacement arrangement that came the next day. If your planning on ordering from this location, I suggest you check with the recipient to ensure they received what you ordered (and paid) for!! Very disappointing.

Hallmark - stationery - Updated May 2026

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