I used this florist for a corporate gift and was really impressed with their customer service and the arrangement. I ordered Latte and it was exactly as pictured in their site. I had a last minute delivery change and thankfully, Secret Garden was able to pivot and accommodate the change. Thank you so much for the beautiful arrangement; the recipient loved it! I will definitely use this florist again for my corporate and personal needs. read more

Secret Garden - Latte arrangement - Flowers & Gifts Near Me - Toronto, Ontario

This review is of my experiences shopping in store. I've not tried ordering from them online. The selection of flowers (and plants) is quite nice. Though, they can be on the pricier side. The staff there is really good at making recommendations if you come in with a budget and something in mind- whether it's a colour theme or specific flower you want to build the bouquet around. If you're looking for Jellycats, this place has some really cute ones. I've noticed they have a great selection for special occasions. read more

Like others whom have given a poor review, I too have received a bouquet of flowers which were not fresh. I paid $370 taxes included for a bouquet of Ohara roses for my wife's birthday which to her disappointment, started wilting after 2 days. When I sent the complaint when the flowers were fully wilted after 4 days, the store basically said that we were SOL and refused to provide any type of compensation or attempt to make it right for us. They started making up false facts just to avoid responsibility, mentioning that the varietal only had a vase life of 5 days when according to multiple verified sources, Ohara roses have a vase life of 9-12 days. Oh that's not to mention also that the flowers were supposed to be delivered on the day of her birthday for the 1 - 5 pm window but they ended up arriving at 11 pm, well after the events were over. Very unprofessional, unreliable, and not worthy of operating a business. There are many other florists that do a much better job at a lower price, for example Blooming One. I highly recommend you to not spend a dollar with this store as all you will get is misery read more

Secret Garden - Ohara rose bouquet - Flowers & Gifts Near Me - Toronto, Ontario

My husband and I had a civil ceremony due to covid. Originally I wasn't going to have flowers but my mom convinced me so the day before I am frantically looking for a florist near me and I found Secret Garden. The staff were incredibly helpful by showing me different options I could have however their pre-built bouquets are expensive (most flower shops are though) so I decided to make my own! I selected purple roses (as they seemed to have every colour of rose available!!) and the floralist helped me pick out some additional pieces that would make the bundle look more full. They even asked me about the colour of wrapping I wanted and ribbon!! We ended up matching the ribbon to my roses and it was beautiful. I really appreciated their flexibility especially since I wanted to pick it up the next morning, which was possible due to the simple design I had. Overall, a large selection of flowers and colours of them, customized wrapping, friendly floralists, but a bit on the expensive side. read more

Secret Garden - Flowers & Gifts Near Me - Toronto, Ontario

Lovely florist shop! Decent selections of fresh cut flowers and plants! Staff are super friendly and polite! read more

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Service was good. What I picked and what was delivered was different but it was okay didn't make a big deal.

Super friend and professional. I ordered a couples of bouquets from this floral shop and their arrangements are so nice. You can choose from a list of arrangements or you can give them a colour theme and give them a price range and they will not disappoint you with their final product. Love to get bouquets here and definitely recommend. read more

I haven't given a five star yet but I think this place truly deserves it. Walking near Finch station to pick up our food, I hear this girl shouting something in the background ,holding roses and pamphlets. Thinking she was selling something, I didn't pay much attention or bother to engage. As I looked back, I see a few people holding flowers around the girl smiling cheerfully. Curious now,I asked my bf what she was yelling out and he tells me, "free roses". Intrigued now, on our way back to the car, I approach the girl. She tells me, they are giving away free roses every Friday to spread the happiness and put a smile on people's faces. All I need to do is bring the pamphlet to the store and pick a rose then they will wrap it for me! No purchases required! Well she was right , there were no gimmicks! I picked a rose and the lady at the store cheerfully wrapped it for me and put a smile on my face. Even though it was free, she still put effort into wrapping it and even included water and plant food with the ! How sweet and kind this store is , definitely brighten up my day read more

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Currently living between Toronto / San Francisco and wanted to send flowers for a friend's birthday. Recalled seeing Secret Garden on social media, as well as seeing the outside of the shop from frequenting Yonge & Finch. I decided to give them a try without reading any reviews. While my friend appeared to love her flowers, I had mixed feelings with my purchasing experience. I wish this floral shop was transparent with their pricing. I purchased the Memoire flower basket online for $169 and paid $15 for them to be delivered to an address downtown. The next day I received a text message from the shop requesting more money for delivery, putting me in an awkward position. At first I thought the shop had mixed up my billing and shipping address, but the florist quoted me an additional $10 bringing delivery fees to $25 to an address 15 km away from their shop along Yonge St (they claimed it was 23-25km during our interaction, but according to Google maps that is if they took a longer route). Although the person I spoke with was kind and respectful, the whole incident gave me a bad impression which I had expressed in our conversation. I understanding requesting more for delivery if the address was much further up north, but I imagine this shop frequently gets requests to deliver downtown and their website's pricing should be updated to properly reflect that! Messaging customers for more money after they paid the amount agreed upon is not a good feeling. If I had known delivery would cost an absurd amount for such a short distance, I wouldn't have ordered from Secret Garden and stuck with my original florist. read more

Secret Garden - Flowers & Gifts Near Me - Toronto, Ontario

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Boyfriend got me this beautiful pink roses and babys breath bouquet for Valentines Day this year! Super aesthetic, but ridiculously expensive! read more

Secret Garden - Pink roses with babys breath - Flowers & Gifts Near Me - Toronto, Ontario

Freaking GORGEOUS bouquets here!! I've been swooning over their beautiful bouquets for a while on Instagram so my husband bought me a mixed bouquet from them for our anniversary. So so impressed as they're beautiful! I loveee the packaging too. In loveeeee read more

Secret Garden - Sparkle bouquet but swapped out ranunculus for peonies - Flowers & Gifts Near Me - Toronto, Ontario

So very happy we took a chance ordering from the US for a dear aunt! Although they couldn't deliver due to a blizzard, they made up the next day and added more flowers and we couldn't be more happier. Such great customer service and will definitely go back. read more

Secret Garden - Fabulous arrangement! - Flowers & Gifts Near Me - Toronto, Ontario

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Just received a beautiful bouquet of flowers from this store. First of all, they have a lovely way of wrapping the flowers where it becomes more than just a bunch of roses, but a treasured gift. Second, they had forgotten a small sentimental card, but dropped it off the next day with a beautiful little set of flowers as a thank you. We are definitely using this store for friends and family in the future! read more

Secret Garden - Flowers & Gifts Near Me - Toronto, Ontario

They have the ability to create a beautiful bouquet from merely a couple flowers. A great place, pricey but worth it.

I ordered sympathy flowers from this store because they were close to the funeral home in North York that I needed them to be delivered to. I paid a total of $158 for a basket of flowers that were nowhere close to the picture posted online. The flowers were sprayed with pastel colour as requested but the number of blooms are nowhere near the amount on the photo image online. I want to warn others to be careful when ordering from them. What a rip off.....They will definitely never get my business again. Photos show expectation vs reality. read more

Secret Garden - Expectation - Flowers & Gifts Near Me - Toronto, Ontario

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Ridiculously expensive! Horrible experience and awful customer service! My HB bought a bouquet that hardly worth 130$-150$ for 271$... It looks like a scam - It's a pure robbery. Their customer service it's a joke, been there half an hour trying to let them resolve the issue but the answer I got "It is more expensive because Valentine. This is how we do business". HORRIBLE. Never had such an unprofessional customer service! Just to warn you guys - most of their reviews look fake. read more

AMAZING!! Their wrapped bouquets are beautiful! I find it hard to find this style of bouquets, but after doing a little research to find one in Toronto, this florist did not disappoint. I paid an extra $10 to add fairy lights to my order and it added a nice little glimmer to the already gorgeous product. I'm in California and I had the florist deliver to an address within their delivery range. The bouquet arrived looking amazing and definitely put a smile on the person's face. Thank you Secret Garden!! read more

Secret Garden - Macaroon - Standard w/Lights - Flowers & Gifts Near Me - Toronto, Ontario

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Beautiful flower arrangements with great service and a wide selection of flowers! Created a custom bouquet of flowers for Mother's Day, including 3 long-stemmed roses, smaller bunched roses, snapdragons, and hydrangeas. I went a few days prior to picking them up to select the flowers and presented a price range. The staff had helped me visualize the bouquet by creating a mock bouquet as I described the flowers I wanted to include. I asked them to wrap it with both transparent cellophane, straw wrapping, and brown wrapping paper finishing. When I picked up the bouquet, it was exactly what I was looking for and the perfect bouquet for Mother's Day! She loved her bouquet and I will definitely go back for more flowers! read more

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I love flowers, and I've had them myself or as a gift. I am enjoy to spend money on beautiful things. I have been looking for a suitable flower shop for long term use. To be honest, the shopping experience in this store was really depressing. The way they charged me was "extremely detailed," For example，they won't tell you how much it will cost you unless you asked. I ordered flowers there, and they required you to pay at least double-digit price. All services and things in this store are charged individually（even though some decorative materials were given away for free at other florists）.But in their view you are like a lamb to be slaughtered. They don't have a basic price, everything is subject to their ridiculous exorbitant prices. When you ask for a price, they will give you a price regardless of whether it is reasonable or not. If you ask for more details, you will be informed that there are additional charges.But the problem is I don't see anything special except they have a higher price than other florists. I will never patronize this store again, let alone sincerely recommend it. If you want to be treated like a fool, go for it read more

In the USA and ordered a spray for a family member's funeral all online. Excpetional flowers, really grateful for choosing Secret Garden and would absolutely recommend and use again. Great response from selection to delivery. Thank you. read more

They have such a great variety of flowers and custom bouquets that can be made. If you're looking for something in particular, I'd suggest you DM them on Instagram to find out what is possible and how much it would cost. Their bouquets are wrapped together so so nicely and the service is great! My boyfriend and I purchased a beautiful monstera and a white ceramic pot from Secret Garden and it's grown into such a beautiful plant in the past few months! Their plant and flower selections change every few weeks so if you're looking for something that you don't see on their Instagram or in store then just ask! Added bonus is that there's no tax if you pay with cash, so if you're looking to get the best deal on some flowers then be sure to bring cash! read more

I highly recommend Secret Garden if you ever need flowers!! The most beautiful and photogenic bouquet of flowers I have ever seen! We drove up to the store front to place an order and she was able to make the bouquet on the spot. The flowers are so fresh and the presentation is like no other! The florist was so patient, even going back and forth multiple times into the store to show us different combinations of flowers until we settled with the perfect bouquet. The florist was kind, accommodating, and very talented! She even heard it was my graduation so she attached a cute graduation balloon. read more

Secret Garden - The beautiful bouquet Secret Garden made for me for my graduation! She even attached a cute balloon :) - Flowers & Gifts Near Me - Toronto, Ontario

My uber account was hacked, and the fraudulent uber eats delivery was delivered to this addresss. Seems shady.

Beautiful flowers! The staff were friendly and very informative and helpful. Now I want to come back and get more flowers!

Truly responsive and friendly florist made me the perfect bouquet. There are only positive emotions after visiting this place

I am from Vancouver and I wanted to order flowers for my mother in Toronto and so I choose this company because of the proximity and the photos online. But the flowers whilted the next day. Even though she put them in water right immediately after receiving the delivery. Ive got to say spending the $160+ was not worth getting flowers that are not fresh. read more

After the tragic incident at Yonge and Finch, this florist was nice enough to offer free flowers for all to take to the memorial close by. They were beautiful flowers of all types. Thank you for restoring humanity to the area! read more

Secret Garden - Flowers & Gifts Near Me - Toronto, Ontario

Cozy flower shop with great bouquets and always fresh flowers. I have received one from this store and it stayed fresh pretty long. Always wide variety of flowers to choose from. read more