Typical optometry visit until it came time to fit contacts. Because I have bad astigmatism, the…read moredoctor basically told me I was a 'lost hope' for properly fitting contacts. They only offered Acuvue, which didn't fit my eyes well, and the pair I left with was extremely uncomfortable. I never went back. I later went to Beverly Hills Vision Group (Jackson Lau) and got contacts that fit perfectly. Wasted $250--recommend going somewhere else.

I needed of a specific brand and type of contact lenses that my other optician (and Target) no…read morelonger carried. I called several practioners in my area, and All About Eyes (AAE) could procure the contacts i needed, and would take my kind of insurance. I just needed my newly written prescription filled, but Lu at AAE (who was very helpful) insisted I have an exam through AAE to get the contacts. Reluctantly, i agreed and went through their exam process (very thorough) and waited for my insurance to approve and fund it. I was finally able to get my contacts a month later through AAE. The first contacts they ordered were clear, even though I had requested for them to be tinted blue for ease of locating them in clear liquid, or if lost in a sink or on the floor. It took another week to get the correct contacts after returning the first pair, but I am very happy with them now. However, i felt it was poor customer service when one of the staff at the front desk looked away from me as they began talking to me when I was returning the first pair of contacts. I wasn't sure if she was talking to me, or to someone on the phone through an earpiece. And, when I returned to pick up the correct contacts a few days before Christmas, 3 people were behind the front desk talking to each other. I said hello, let them know my name, and asked about my contacts. Without a word, one of them looked back for the contacts behind her, and put them on the counter in front of me. There was no "Thank you" (for your patience?), or sorry for the inconvenience, or Happy Holidays. They just went back to talking to each other. Bewildered, I turned to leave and wished them Happy Holidays, and at least someone replied "Thank you". I hope the $1,250 AAE got from my insurance company for filling a contact prescription went to good use. Maybe some of it can be used to update employee customer service skills in 2026? For the correct contacts I give a 5. For having to go through the entire exam process again to get contacts, I give a 4, For customer service I give a 3. I hope this review helps everyone. "Happy Holidays" and "Merry Christmas" to those who celebrate it.

very rude to my wife and closed store 15 min before 5pm my wife was rushing to pick up her glasses…read moreand all 4 women came out and said it was closed in a rude way

Located in downtown Oxnard. I saw Dr. Anderson and he was wonderful. I felt very comfortable. He…read morealso explained alot about my eyes and showed me amazing pictures of my eyes. He is personable and patient. I will recommend him and this Optometric center. The front desk staff was also very professional and kind.

The receptionist is rude !!!…read more They used to be friendly and courteous.

I had been with the same optometrist for 20 years. When he retired I ultimately moved to Family…read moreOptometric and I couldn't be happier. The staff and Doctors Holden and Knapp are wonderful.

I was greeted at the front when walking in. I was directed to eye exam section. I filled out my…read moreform and was called in to my exam immediately. I was given a thorough exam that was more efficient than my regular eye doctor. The latest technology was used. I was given an eye exam by the doctor and he was very professional and courteous. I came out with contact lenses and an eye glass prescription if I choose. It was a great experience for me!

I was not satisfied with my previous optometrist so needed to find a new one. My visit to Lam's…read moreoffice was great. I was seen by Dr. Bui (which I wasn't aware of prior to arriving) BUT she was very thorough and meticulous. She spent ample time taking care of my vision needs. I would highly recommend Dr. Bui.

Dr Marquez does an amazing job when it comes to my eye exams. She takes her time by asking me about…read moreany issues I have with my eyes and vision. I really appreciate her thoroughness and knowledge during my exams. The office is tucked away in the optical department of Sam's club and is very convenient as I can get my eye exam from Dr Marquez and then buy my glasses/contact lens from Sam's club right after.

Nice clean office in Sams club. It is a hidden gem. The…read moreDoctor is nice, knowledgeable and courteous. She answered all of my questions. I would go back again and recommend Dr Marquez 's services to family and friends.

Amazing Optometric Mark Acton took excellent care of me, really cares. Check my Vision and try…read moreevery test available. I'd recommend him; he has excellent bedside manners, and his staff is very caring. Great technology. Thank you!!!

I have worn glasses for nearly 60 years. So I have seen many different optometrists, and I think…read morethey have all been pretty similar experiences. However, there is one service absent at Community Vision. When you pick up your glasses, the staff doesn't check them. Every other optometrist I have ever gone to has made sure my new glasses fit. I even told the woman that the glasses were really loose; they needed to be tightened. She had that deer in the headlights look. I know she worked there, but did she? I didn't think one star was fair, but I was very disappointed with the service received. And, I still wear my old glasses. What a waste. Don

We are on Tricare and I didn't have any problem visiting their site and setting an appointment. No…read moremention of a referral was needed as compared to a review given in Mar 2025. You may have to pay out of pocket a bit but they have very patient and knowledgable staff, great equipment, and never felt pressured to buy anything. Both of my children and myself saw them while we have been in Camarillo only for a short bit. We are military so unfortunately we don't stay in areas very long. Appreciate their amazing service towards our family.

There's a reason why 2 years later they have only received NEGATIVE reviews since my horrible…read moreexperience at this office. Never had glasses that didn't break within 2 months. Lackluster customer service from every member. It was money that went down the drain! I gave up on them and found an AMAZING optometrist in Camarillo across the freeway! Good luck!

Never got back. This is a money grabbing business model. It reminds me of Scientology management…read moregroup. I'm still so upset about my experience from there. Go anywhere else the main theme from this office is that they are going to try to scare you and they will charge you for things and overcharge you. I know I'm not alone on this. There are many people who feel the same way and have been doing the same thing. You have been warned!

Kind caring efficient doctors and assistants. They answered all my questions and were able to…read moreprescribe my Vuity drops which my last doctor refused to do. They have the latest technology so you don't have to get dilated for exams! They are a complete business with everything from your basic contacts and glasses to glaucoma, cataract, retina and field of vision testing. My eye condition is complicated and they were able to help me. Women run this place which is an added bonus. Short wait times and plenty of parking for the win!

On time appointment. Reasonably personable opthomoligist…read more Didn't go over my results in the office. Did send a detailed report a day later....

My regular Doctor of Optometry wanted me to see a Retina Specialist in his practice because I got a…read morefloater in my eye. So I went to see Dr. Roberto Roizenblatt. He was polite, to the point kind of Doctor. He was not warm in nature rather a matter of fact kind of Doctor. He is a specialist and a good one. He tells you what he thinks and gives you options and explains the options to you so you can choose for yourself. He is a good Doctor. His office is very clean. They keep cleaning everything you put your head up to as soon as the test is over with. They have an optical center and many other offices through out Southern California. They have glasses and prescription sunglasses. They even sell Gucci sunglasses. They have a wonderful asset at their office and her name is Lisa! My gosh she is warm hearted and so so funny. Quick witted as well and a smile so wide. She explains everything and is so very knowledgeable. If you go in nervous you come out laughing and happy and relaxed. It is a rare gift for someone that has a personality like Lisa. I had a great experience!

Best Optometry experience EVER! This was my first visit and the staff really knocked it out of the…read morepark. From their welcoming/friendly attitudes, to their efficiency and helpfulness, they exhibited excellence in all they do. I can't say enough about Dr. Stevens - great understanding of how to foster Patient/Doctor relationships. I had some concerns regarding past vision problems (and potential future issues as well) which he took the time to address very thoroughly. He also provided a plethora of medical insight regarding LASIK vs PRK procedures (which was super helpful). His exam rhythm, vocal tone and quick wit humor throughout my visit - too cool for school! The various eye testing offered and provided was very impressive, as was the detailed review of these results provided by Dr. Stevens. I left FVC with a feeling that my vision was in very capable, very caring hands. Kudos to all!

As newly relocated to Ventura I Highly recommend family vision center for thorough super friendly…read morestaff and great service!