Typical optometry visit until it came time to fit contacts. Because I have bad astigmatism, the…read moredoctor basically told me I was a 'lost hope' for properly fitting contacts. They only offered Acuvue, which didn't fit my eyes well, and the pair I left with was extremely uncomfortable. I never went back. I later went to Beverly Hills Vision Group (Jackson Lau) and got contacts that fit perfectly. Wasted $250--recommend going somewhere else.

I needed of a specific brand and type of contact lenses that my other optician (and Target) no…read morelonger carried. I called several practioners in my area, and All About Eyes (AAE) could procure the contacts i needed, and would take my kind of insurance. I just needed my newly written prescription filled, but Lu at AAE (who was very helpful) insisted I have an exam through AAE to get the contacts. Reluctantly, i agreed and went through their exam process (very thorough) and waited for my insurance to approve and fund it. I was finally able to get my contacts a month later through AAE. The first contacts they ordered were clear, even though I had requested for them to be tinted blue for ease of locating them in clear liquid, or if lost in a sink or on the floor. It took another week to get the correct contacts after returning the first pair, but I am very happy with them now. However, i felt it was poor customer service when one of the staff at the front desk looked away from me as they began talking to me when I was returning the first pair of contacts. I wasn't sure if she was talking to me, or to someone on the phone through an earpiece. And, when I returned to pick up the correct contacts a few days before Christmas, 3 people were behind the front desk talking to each other. I said hello, let them know my name, and asked about my contacts. Without a word, one of them looked back for the contacts behind her, and put them on the counter in front of me. There was no "Thank you" (for your patience?), or sorry for the inconvenience, or Happy Holidays. They just went back to talking to each other. Bewildered, I turned to leave and wished them Happy Holidays, and at least someone replied "Thank you". I hope the $1,250 AAE got from my insurance company for filling a contact prescription went to good use. Maybe some of it can be used to update employee customer service skills in 2026? For the correct contacts I give a 5. For having to go through the entire exam process again to get contacts, I give a 4, For customer service I give a 3. I hope this review helps everyone. "Happy Holidays" and "Merry Christmas" to those who celebrate it.

The receptionist is rude !!!…read more They used to be friendly and courteous.

I had been with the same optometrist for 20 years. When he retired I ultimately moved to Family…read moreOptometric and I couldn't be happier. The staff and Doctors Holden and Knapp are wonderful.

I was greeted at the front when walking in. I was directed to eye exam section. I filled out my…read moreform and was called in to my exam immediately. I was given a thorough exam that was more efficient than my regular eye doctor. The latest technology was used. I was given an eye exam by the doctor and he was very professional and courteous. I came out with contact lenses and an eye glass prescription if I choose. It was a great experience for me!

I was not satisfied with my previous optometrist so needed to find a new one. My visit to Lam's…read moreoffice was great. I was seen by Dr. Bui (which I wasn't aware of prior to arriving) BUT she was very thorough and meticulous. She spent ample time taking care of my vision needs. I would highly recommend Dr. Bui.

Best Optometry experience EVER! This was my first visit and the staff really knocked it out of the…read morepark. From their welcoming/friendly attitudes, to their efficiency and helpfulness, they exhibited excellence in all they do. I can't say enough about Dr. Stevens - great understanding of how to foster Patient/Doctor relationships. I had some concerns regarding past vision problems (and potential future issues as well) which he took the time to address very thoroughly. He also provided a plethora of medical insight regarding LASIK vs PRK procedures (which was super helpful). His exam rhythm, vocal tone and quick wit humor throughout my visit - too cool for school! The various eye testing offered and provided was very impressive, as was the detailed review of these results provided by Dr. Stevens. I left FVC with a feeling that my vision was in very capable, very caring hands. Kudos to all!

As newly relocated to Ventura I Highly recommend family vision center for thorough super friendly…read morestaff and great service!

Never got back. This is a money grabbing business model. It reminds me of Scientology management…read moregroup. I'm still so upset about my experience from there. Go anywhere else the main theme from this office is that they are going to try to scare you and they will charge you for things and overcharge you. I know I'm not alone on this. There are many people who feel the same way and have been doing the same thing. You have been warned!

Kind caring efficient doctors and assistants. They answered all my questions and were able to…read moreprescribe my Vuity drops which my last doctor refused to do. They have the latest technology so you don't have to get dilated for exams! They are a complete business with everything from your basic contacts and glasses to glaucoma, cataract, retina and field of vision testing. My eye condition is complicated and they were able to help me. Women run this place which is an added bonus. Short wait times and plenty of parking for the win!

Me and my daughter went in to test our vision, Dr said we needed prescription glasses. When I…read morepicked them up we tried them on and I am not lying everything was blurry, giving us a head ache, feeling like we were seeing things in 3D. I would say thumbs down get a second opinion you might not even need them they are just trying to make money.

Visited twice in one week…read more Finally decided to take care of my eyes and get it checked after not seeing an optometrist in 6 years. My first visit was this past Tuesday for a wellness exam. Showed up early just in case there was a wait. I thought I'd be seen as soon as I got there being that I had an appointment, but I ended up having to wait 45 minutes to be seen. Luckily, the staff as well as the Dr. who saw me was super awesome. I believe it was Flinn. He explained everything to me and ended up entertaining me by telling me the Tagalog words that he knew. I was told to come back for more tests. I should've asked what for, but I didn't. Turns out it was to see the back of my eye to make sure I don't have glaucoma. So yay for no glaucoma. Lidia helped me out today throughout the whole testing. She's super awesome. Bubbly and naturally friendly. Dr. Shaffer saw me for the remainder of the appointment. Lidia again assisted me with picking new glasses. I picked one from their collection and was told I would be called when it's ready to be picked up. I took away one star for having to wait during my first appointment.

We are on Tricare and I didn't have any problem visiting their site and setting an appointment. No…read moremention of a referral was needed as compared to a review given in Mar 2025. You may have to pay out of pocket a bit but they have very patient and knowledgable staff, great equipment, and never felt pressured to buy anything. Both of my children and myself saw them while we have been in Camarillo only for a short bit. We are military so unfortunately we don't stay in areas very long. Appreciate their amazing service towards our family.

There's a reason why 2 years later they have only received NEGATIVE reviews since my horrible…read moreexperience at this office. Never had glasses that didn't break within 2 months. Lackluster customer service from every member. It was money that went down the drain! I gave up on them and found an AMAZING optometrist in Camarillo across the freeway! Good luck!

The staff was kind and patient with my child. They made the exam easy and comfortable, the doctor…read moreexplained everything clearly.

The entire staff, except the Dr., are so impersonal - they acted as if I was disturbing their day…read morebecause I scheduled a vision test and wanted to buy some prescription glasses. So rude and dismissive. The assistant to the doctor behaved like a robot reciting all her directions to me without even a hello.

Amazing Optometric Mark Acton took excellent care of me, really cares. Check my Vision and try…read moreevery test available. I'd recommend him; he has excellent bedside manners, and his staff is very caring. Great technology. Thank you!!!

I have worn glasses for nearly 60 years. So I have seen many different optometrists, and I think…read morethey have all been pretty similar experiences. However, there is one service absent at Community Vision. When you pick up your glasses, the staff doesn't check them. Every other optometrist I have ever gone to has made sure my new glasses fit. I even told the woman that the glasses were really loose; they needed to be tightened. She had that deer in the headlights look. I know she worked there, but did she? I didn't think one star was fair, but I was very disappointed with the service received. And, I still wear my old glasses. What a waste. Don

Dr Marquez does an amazing job when it comes to my eye exams. She takes her time by asking me about…read moreany issues I have with my eyes and vision. I really appreciate her thoroughness and knowledge during my exams. The office is tucked away in the optical department of Sam's club and is very convenient as I can get my eye exam from Dr Marquez and then buy my glasses/contact lens from Sam's club right after.

Nice clean office in Sams club. It is a hidden gem. The…read moreDoctor is nice, knowledgeable and courteous. She answered all of my questions. I would go back again and recommend Dr Marquez 's services to family and friends.