This place does thorough work at reasonable prices. Explained things in detail and I didn't feel…read morelike I was being taken advantage of with extra services, as I've felt at other places because of being a woman.

Huge accolades to Williamsburg Automotive Repair. After thinking I needed new brakes on my Nissan…read morepassenger van and being new to the area, finding a good automotive repair shop seemed daunting. I did a search, found Williamsburg Automotive Repair, and crossed my fingers. After inspecting it was determined my brakes were fine and they called my husband to let them know it could wait. I also got an oil change and it was WAY less than I was expecting. Thank you for being an HONEST business.....we have four drivers in our home and we have found the place we will return for car maintenance. If you want an honest opinion, car care you can trust....this is the place for you!

My go to for all kinds of repair. Pricing super reasonable and they're so reliable. I've had them…read moredo every bit of work I've needed for months, clutch replacement, wheel axels replacement, headlight assembly, tail light assembly, and much more. They work quickly and quality of work is amazing. They've never steered me wrong. Seriously amazing business with great employees. (Also never made me feel like shit about getting all this work done on my 200,000+ mile car that I have an emotional attachment to, like other shops)

This shop was a life saver!!! They found me a tow company when I was stuck at Busch gardens fixed…read moreme car in no time which allowed me to make the 5 hour ride home all reasonable price with great communication! I can't even find service like that in my home town!! Highly recommend

My ac wasn't working well in my car- they got me right in and I paid exactly what I expected to…read more Jerry at the front was great to work with and had me smiling walking out the door. Clean shop, great communication. Support local and give these guys a call!

Very honest and very fair. I've been taking my cars here since early 2005. when I moved back to…read moretown. They won me over when they took the time to diagnose that little "rattle" in my muffler as simply a loose baffle and recommended to do nothing (bear in mind folks -- the Midas brand "sells" mufflers). Saved me $300 and didn't charge me to look at it. Since then, I've taken my cars in from everything to oil changes to timing belts, water pumps, and a very interesting timing sensor short. They've always come through and the bill isn't shocking. Not just mufflers -- a wide range of capabilities. Update 06/10/09: They now have a car wash!

This place was recommended to me by a tow truck driver when my car broke down on the way out of…read moretown. I'm so glad it was! Everyone I spoke to was extremely friendly and knowledgeable, particularly Marnie, who answered the phone every time I called. She took the time to explain everything to me and was patient in answering all my questions. She was even very empathetic when I told her the situation I was in (car had broken down on my way home and I was desperate to get back to NoVa ASAP for work.) She made sure to pass that info on to the mechanic (I think his name was Don, but now I'm seeing Chuck...maybe it was him? I'm not 100% sure--I'm terrible with names) who was AMAZING at his work and with his level of professionalism on the phone, and who may have finished the job faster than he otherwise might have since he knew of my situation. I really appreciated that. Marnie even called to follow up the next day and make sure I got back home okay! Honestly, when your car breaks down and you're pissed that you have to spend a bunch of money unexpectedly, it really helps to take your car to a place that at least makes the process as smooth and enjoyable as it could possibly be. Anyway, stop thinking about it and just take your car here from now on, ok?

We are really lucky to have Auto Clinic at Longhill in Williamsburg! They are fast, friendly, and…read morealways charge less than I think it's going to cost. Highly recommended!

Well, they totally screwed up. Got an oil change, on Friday, June 21 in Williamsburg and thinking…read moreall was good, drove 200 miles and while in MD, saw a large puddle of engine oil my friends drive way. Now I am stuck...... oil stick checked - no oil visible. Off to get a quart of oil..... checked underneath. Saw oil dripping from oil filter, one drop every 5 seconds........ not a happy camper...... At an auto repair garage in MD now on Monday, June 24, and the mechanic just talked to me. The last person to install the filter, did not properly align the oil filter and it was not seated- seal correctly. Go figure.... Lost 3 quarts of engine oil in 3 days. Oil covered the underbody, and I have pictures to prove the lack of attention of detail by the Williamsburg mechanic that works here.. Now my second oil change is complete and another 85$. Glad it was not an engine fire or blown engine. GREAT JOB GOODYEAR!!!!!!!! I did submit a claim and was pleasantly surprised with a full refund ( credit) on my second oil change out of state..... But I had to drive 70 mins round trip to visit the store manager for the 86$ credit .

I had the worst customer service here! It seemed inconvenient that I wanted someone to look at my…read moretire even though there no other customers in the store, and was told "they didn't even need to look at my tire, it would need to be replaced". Furthermore, I couldn't just buy one tire, I'd have buy four. So, I asked to have my spare put on, and refused to do any further business here. I would never recommend this business.

It's honestly rare these days to find a repair shop you can fully trust, but this place is the real…read moredeal. They've been in business for years, and it shows--not just in their experience, but in how they treat people. I brought my car in expecting a major repair, and instead of upselling me, they walked me through what actually needed to be done and what didn't. That kind of honesty is hard to come by. They took the time to explain everything clearly, never pressured me, and made sure I understood my options. In a time where it feels like everything is about squeezing out more money, this shop stands out for doing the opposite--being fair, transparent, and genuinely looking out for their customers. If you want a mechanic you can trust long-term, not just for one visit, this is the place. I wouldn't take my car anywhere else.

Helpful and honest! We're visiting the area and my check engine light came on last night. Josh…read morechecked it quickly, determined the issue may have been dirty fuel that didn't require spark plug replacement and since it was driving well that I was good to go after he cleared the light.

First, I never write reviews. I look at them all the time, but rarely take the time to write one…read moremyself...I felt it was needed to offset some of the reviews I've read here... I recently relocated to Williamsburg and in the midst of packing up and selling my home, I lost sight of my car inspection. It was already over due. I called American Pride and they were able to get me in the same day and even helped me get back and forth to my hotel from drop off to pick up. I am a widow and often get hit up for 'added repairs and services'...(I think being a woman dealing with car things, makes me a target). Given some of the other reviews here, I was a little worried that would be the case. They couldn't have been more kind, were courteous and no added 'recommended services or repairs' were pushed onto me. Just a passed state inspection and ready to go. Thank you American Pride. I wanted others to know, that I DID have good experience and didn't get the usual hit up for add ons.

took my car in last year because the driver's window wouldn't go down. They quoted what I felt was…read morea very high price. I called another garage for a second opinion and they quoted me less than half of what American Pride quoted. When I called American Pride to see if they would price match they said no and then wanted to charge a diagnostic fee before they would release my car to me! Of course I made a big stink and the manager made me feel they were doing me a huge favor by waiving the fee this "one time". Suffice it to say I never went to them again.

A big shout out to Lawrence's Mechanic on Wheels! Called him at 8:09am & he called back at 8:27am &…read morewas here by 9am to replace my brakes. I highly recommend him. Extremely informative on the problem, polite & definitely a family oriented man.

Lawerence has been working on our cars for over two decades. He has always been great! I completely…read moretrust him. He is a great mechanic that cares about his clients. We love Lawrence's Mechanic on Wheels in would recommend him anytime.

Getting a flat tire in a hybrid that comes with a can of fix a flat and small compressor is not a…read moregood way to start the day. Fortunately the tools gave me just enough driving distance to reach Firestone. I was able to book a 1pm appointment online, received a confirmation call within 10mins and was able to drop my car off at 10am to await service. My wife and I were hopeful to get the car back before the store closed. We were shocked to get a call at 12:30pm letting us know the car was ready for pickup - a full 30 mins before our appointment time!!! I've never been treated so well when getting my cars serviced - well done to everyone on the Firestone team!!!

Thorough, highly reputable, and yes, friendly…read more Another shop in town failed my car's annual inspection for worn rear tires. Firestone is my go-to tire place and so I ordered two replacement tires. When the lead technician, JR, went to install these new tires he also measured my existing tires, discovering that they were in very good shape and would pass inspection. And then he did the right thing: He called me to make sure I wanted tires that I didn't necessarily need. I had my car re-inspected at Firestone, passed with the existing tires, and it's the best $20 I've ever spent. Now Firestone will be my go-to for other services as well.