Today this shop broke the law. Endangering customers. I bought some cannabis from this place and I noticed on the little sticker. It didn't have anything about the lab results. So I scanned it with my phone and the website doesn't offer anything about lab testing.The c o a is the certificate of analysis and is required by law. To give to each customer who requests it, it's not a matter of choice. When I saw it wasn't on the website and I couldn't find a telephone number I called some other places that could help me find their number. And they said their number is not listed, which is a big red flag in my opinion. No phone number, no way to check if it was tested! I called the store and the woman said she couldn't find the coa. She raised her voice as though she was irritated by me, even asking for such a thing. And I said, you're required by law to give that to me. And she hesitated and started putting me off with excuses. And yelling! I said, well, if you can't give it to me, i'm going to have to report it because it's a safety violation. She then said that that was a threat and called me a weirdo and hung up on me. I called the store back and got a hold of the security guard, I asked for the owner. He said that he would be in in an hour.I called back. he said the owner never came there only the manager Solah. But he said he wasn't coming in. Suddenly the woman burst onto the phone conversation and screamed at me that I was not allowed to come back in the store.. EVER, ever. And I asked why, she just kept yelling, and she said, if you show up at the door nothing good's gonna happen to you. Which was kind of a threat and I'm 70 years old. And so now i'm left wondering what the big deal is when I can always find the c o a (certificate of analysis) on cannabis packages. But not this time! I'm wondering about the legitimacy of this operation and since I can't get any cooperation, and they've actually banned me from coming in to see the laws requirement of showing me the c o a i'm not going to take legal action. Because we can't afford to have something bad in our cannabis. As it is given to medical patients and young people and old people. And that's why we pay more to the cannabis dispensary, so that it gets checked, and everything is on the up and up. If this place, which has had many complaints in the past about its legitimacy, (they were accused of selling chinese contaminated vapes). If they are not willing to cooperate with the law then i'm afraid that I have to insist through legal means. I mean, she had no reason to ban me from the store.I didn't cause any fuss.I just asked for what is legally available and required, which is the c o a. It's like, you know, thou protesteth too much. But as of now, if I were you, I wouldn't shop there.There are too many nice places to go. Where the people are reputable, and this place seems to be run by some kind of criminal organization from a foreign country. read more

KannaLuv - The QR code should link to the lab analysis. Metal, arsenic, pesticides may be involved. Don't buy here!! - Cannabis Dispensaries Near Me - North Hills, California

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The prices are ridiculous and they don't apply a first time customer discount to things "on sale". their on "sale" prices are more than other shops regular prices. skip it for sure the odds youll find better prices at any other shop are very good. read more

I had a very hostile experience at this place. The person that helped me out was little impatient. He was not friendly. He was very business-like and looked a little impatient. Very unprofessional. I was just quiet and bought my stuff and walked out. I'll never go in there again. I live right down the street from them and now I know why they're not busy at all. read more

Great location, great prices , never crowded , parking lot is on the small side but usually there is parking

I have stopped by this place over a dozen times to grab a few things. Usually the guy George is there and he has so much knowledge of their products. Today a young lady helped me and she clearly had no experience. I wanted to leave this review so the management will encourage their staff to be more like their other employee George, he has great interactions with me and is very helpful. I like this dispensary because of the employees, like George sharing his knowledge and friendly. read more

I came to this dispensary for the first time yesterday on a recommendation from a friend. The employee was helpful, however, the female manager was a tad rude. She was more interested in getting answers from the employee about a work related question than letting him finish up with me. I had to ask after check out if there were any freebies (not that I expect anything but getting a little something something on a first time visit is usually given) or perhaps that's not protocol any longer. He had to ask her what he could give me and she instructed him what to give and how to do it. The whole scene was a bit weird though I got what I needed with a nice gift. On the fence about returning to this place. read more

Don't go to many dispensaries because of the customer service and mediocre product I receive. BUT a friend recommended KannaLuv and I'll NEVER go to another shop again. First off I got greeted by Sam and Leslie who I felt went above and beyond to help me find what I wanted they were super friendly and took their time to help me never rushing me. I walked out a lifetime customer with EXACTLY WHST I WANTED and stuff I didn't even know I wanted that ended up being better!! They listened and recommended the perfect products!! And their products are top tier! It doesn't get better than that! If ur in the valley I highly HIGHLY RECOMMEND! And even if you aren't I promise it's worth the drive !! read more

Great store , great kind people with extreme education and they are the best in the valley with no question. Happy I have found them. I was in and the help I received while they were slammed busy was non rushed and I appreciate that. They answered all my questions and it was nice. They are true professionals read more

Good prices, wide variety, friendly staff! What else can I ask for? Love this place! So glad it is near my house!

I am so excited to of found this shop. Everyone was completely friendly and the owner even came out and greeted me with his amazing smile and attitude. I was able to purchase some amazing buds, joints and edibles. They really helped me with my anxiety of walking into a shop. I have gone to so many local shops where they don't explain things as well as this place does. They have so many different brands to choose from as well. Take it from me, you cant miss out on this location. read more

Good selection pleased with the customer service and the acceptance. I would suggest this place.

I find this shop the be an excellent dispensary with excellent bud tenders that are extremely knowledgeable. Their products are all top shelf and they are always having specials where you can get two for one on some excellent products so you need to ask what products are on special. The place is super clean and the management is outstanding. I also love how secure the place is with the excellent security that they have! This will always be my number one shop to shop. Thanks Kannaluv for your excellent service and products! read more

taxes up the ass, a friend of mine paid $125 for a plug & play battery & cart & i got the exact same items at a different shop for only $70

I dont usually write reviews at all or ever; BUT I had to come here leave a review! Go there and you wont regret, in my opinion. Sam is THE BEST. super nice, helps with any questions, attentive! I know i'll be going back. If you're not too sure, why not go there and give it a shot. I dont think ya'll will regret it (hopefully). read more

okay , so i go to the shop right before closing time and i truely had myself all ready to go home and relax with something yummy to smoke. this place is local - a little pricey, but the people there are very nice and normally they don't steer me wrong, but tonight they did me wrong . the bud tender told me i was getting a yummy, amazing, rainbow sherbert, prerolls, and i was so , disappointed when i got home and found out i had something totally opposite of what i was told i was buying. i paid $40 so i could be burnt out, and unhappy. i told the guy i wanted something fruity, candy like tasting , and relaxing but not a knock out drug like type . my whole body is uncomfortable and the taste was horrible!!! i've been in business and i've never tilted my customers like this- not ok ! this stuff is putting me to sleep with a headache!! that bud tender is shady and im pretty sure one of the owners was standing there with him so the people there are not as nice as i originally thought i guess. a decent business would compensate a disappointed customer we shall see what this place does, right ? chances are it won't matter to them either way i'm bettin'. anyways, the moral of this long ass story is beware of recommendation from the staff at kana luv. always make sure your getting what they tell you you are buying or be burnt like me read more