Top notch. Very luxurious with a concierge type person who checks you in and informs you not only about deals but company as a whole. Good selection, bit pricey read more

Just ok. Limited selection. Staff not knowledgeable about product. I go here because they take CC and I never carry cash. $3 credit card fee. read more

If you're ever in Northridge seeking for a quick in and out dispensary that has a huge variety of products in stock, HAI is your place to go! Was on the way home and decided to stop by to see the hype since their social media channels look amazing, and they did not disappoint! Dimitri was super helpful, chill guy. I gotta come back if I'm in the area again. Shout out to them for being on Weedmaps as well! read more

HAI - Holistic Alternative - Exterior design is dope! - Cannabis Clinics Near Me - Northridge, California

Nothing but good stuff to write! The parking lot has plenty of spaces. Covid instructions posted clearly... nice, clean exterior too. When going in, on left, I was greeted by the security guy... checked my ID and offered a smile. Directed me inside, and wow. Nice, clean, well-lit 'showroom. Again, greeted warmly. My call in order was ready. The staff were kind and knowledgeable. Overall, a great first impression. My OG Kush is spectacular quality. I can't wait to go back! Thank you! read more

Such an amazing dispensary. Great deal and have the greatest customer service. They always have great deals and take care of me whenever I swing by. Best shop in the valley, highly reccomend. read more

Best in town. Super friendly, quick and convenient. Always got specials. 4/20 coming up - check em out!

They sent me a reply: "Hello Jeff. We did sincerely apologize for the inconvenience, as we did not lose your order, but there were simply overwhelmed and we had hoped to get a driver out to you before the legally mandated dispensary closing time of 10 AM. Our last driver was making every available effort to complete all orders. It was me that you spoke with on the phone, after closing hours, and I attempted to apologize and make it right, but I was unable to do so due to the large amounts of yelling and threats I was receiving from you. We also did not appreciate the large amount of continuous ringing to our landline from a 'not listed', 'out-of-state' phone number the very next evening, which took down our entire phone system for the rest of the evening. You managed to take a series of unfortunate events within our new delivery system and made it a personal vandetta to 'punish' us...while hiding behind your wife's name and picture ID" --------------------- Here's my reply to H.A.I.: Thank you for the response. My name isn't Jeff, but good guess! My name is Michelle. I placed the order and, after waiting 2 hours, I called and spoke with a woman at your office who told me that she remember our order, the driver had it with him, and that we were the next stop. She promised to call and check in with the driver and then she would update me. We waited another hour and she never called back, so we called you back. We originally placed the order on my husband's phone, which quite frankly shouldn't matter. When, after many calls/texts, you didn't answer, we tried calling on my phone. You answered after the first ring. It was apparently you, sir, who spoke with my husband when he explained that we had been waiting three hours for our order and asked for an eta. You told him our order was lost, then you said it "somehow" got canceled, and then that you were closed and couldn't help us. You never once apologized (you were on speakerphone, so I heard). In response, he told you that he was going to leave H.A. I. a bad review, and, I will admit, he did hang up on you at that point. He never in any way yelled at or threatened you. But you know, good try! I really appreciate your response to my review, because you yourself have just proven why no one should ever, under any circumstances, order from your dispensary. Well done! *golf clap* read more

Really friendly and knowledge staff! I would recommend ! They have a great selection.

Amazing service, quality products!This will be my new go to spot!! Thanks for being great:)

This place puts the "hidden" in "a hidden gem" lol Been coming here consistently for a few months now, great local lil spot. The budtender, Mario, was super helpful always good vibes all round read more

Knowledgeable and friendly staff. They always have a healthy supply of everything I ever need & they even special ordered some items I've been looking for that others couldn't get! Flower, concentrate, vape pens, edibles..... love this spot! read more

Wonderful shop! Anna is the best , always looking out for the customers. Best selections on their house weed

This shop is the best! Super nice staff and excellent service. Definitely give them a visit!

Leilani was great and helped me choose great products! Definitely recommend this place to try!

Nice people and good quality products. I just relocated to the Northridge area from Woodland Hills and after trying a few places this is for sure my favorite option. read more

I called to get information about how the delivery usually works. A male picks up the phone he didn't sound very happy, I asked my questions & he didn't seem to care or be very helpful midway of me asking a question he likes "hold up" I wait on hold then a hang up. I WAS gonna place an order online NOT anymore how unprofessional & rude. Will not be spending my money here. read more

This place is really great! The staff is extremely helpful and patient. They have good stalk and a happy hour every day, which was pretty new to me. 10/10 recommend read more

The worst weed shop in the valley. The workers are not friendly and lie about the percentages. Don't waste your time. Thousand other better shops in the valley. Ohh and did I mention the bud is trash. read more

Easy to find, alway a parking spot open, fast service, great employees and customer service and best of all, Quality product!! Some people don't understand that these people do their best to provide the best for us. I love this place!!!! read more

Good dispensary! Super friendly staff. Went in for some high CBD flower, and they had just what I was after. I was a first timer in this shop, and they threw in a $1 pre-roll. Walked out feeling happy with my bag of goodies:) read more

Budtenders very helpful and kind plus they are fans of 4x4's and lift kits LOL very nice experience overall. Thank you to the HAI team .

After some trial & error with choosing my cannabis shop, H.A.I. is top choice in the CSUN area of the valley. Their staff are knowledgeable, helpful , compassionate & the collective genuinely cares about their patients . Don't spend anywhere else, they have THE best products ! read more

Super friendly staff! Great selection and good deals! Oh and stickers!

Leilani was awesome! Always great service here! Highly recommend!

I was a regular customer at this place. I called with a problem with an order because they didn't give me the right thing that I paid for they replaced it with a brand that was horrible and I tried to get help and they were rude. Lots of other places around they have a better selection with a nicer staff and it's not the first time I've had a problem with this location but it will be the last because I'm not bringing my business there anymore and neither should you. The quality and selection has gone so far down. It's a shame that these owners and management have ruined this business. read more

Really clean nice spot, great guys in the valley. Everyone that worked there was nice to me including the door guy. Bright colors and easy to buy from read more

I went here one night in December and was very happy with their prices and their product. They did not have what I was looking for in stock. Huff, the guy working there, was so helpful. The products he recommended are My new favorites. They have lots of specials. read more

This place is the best so far. Everyone is so friendly and knowledgeable. They made me feel very welcome and took the time to explain the products to me. Great energy from the moment you see the place. read more

Sent me a text for product updates even though I did not sign up for anything or even reach out to the company. I am in Sacramento. I have no interest. read more

This place is sick the weed is wonderful! Prices are awesome. The only thing is that they charged me for taxes that didn't make sense. Last time I was charged around a 10% tax down to pennies and this time I spent $30 and I was charged a flat rate "tax" of $10 and it was extremely sketchy... $40 total and last time I spent $40 total and paid $44 and some change with tax. Something weird is going on with that. Very awesome bud tenders though besides that. read more

This has to be the best shop out of all the other dispensaries out in la , they not only accommodate to your every need but they also go above and beyond to make sure that you leave feeling fulfilled and satisfied with your visit , I really love when I go into any business and it feels like family , one of my favorite budtenders is John he is always makin sure I get everything that I need so if you ever visit this shop just ask for John and you will be a happy camper , I guarantee it (: read more

I love coming here. The guy at the counter is awesome. He's such a good help when you can't decide what to get. And he's so nice and patient. I "HIGHLY" recommend this spot. Another bonus: great parking! read more

Great place! Love the products, friendly professional service and knowledge. Got questions? Ask Vaz.

i had just left after sending my boyfriend in to buy sativa/dominant hybrid and he comes out with a bag no receipt (fine). drive to my gas station and search the strains to realize he was given two indica dominant hybrids which is the exact opposite of what we asked the woman for-so i drive back to HAI myself and they are closing/closed by 10. i catch the security guy and let him know i got something i couldn't smoke and he helps me out- tells me to pull up and i go inside to exchange. not sure names of the guys helping me but everyone was very nice and i appreciated how quick he was to exchange for me. very good service- please make sure the girls are aware of what they are selling!! i understand it was late and closing but giving people exactly what they didn't ask for is a whoopsie that cost me gas. thank you to the guys in the parking lot for helping me out and bringing me inside for exchange. amazing customer service for that in my book. read more