First time Customer got 50% off your first item. Friendly Associates reasonable prices.read more

I was recommended this place by a friend who is a regular, and after hearing about their Sunday…read morespecial, I decided to give it a try. Unfortunately, I left disappointed and frustrated. As a first-time customer, I was hoping to take advantage of both the Sunday specials and the first-time customer discount. Based on the advertised promotions, I wanted to purchase three of the $35 Sunday specials and one regular-priced item that was $30, which should have been discounted to $15 with the first-time customer offer. By my calculations, my total should have been around $120. The budtender, Aliyah, explained that the first-time customer discount couldn't be combined with another promotion in the same transaction. However, she assured me that she knew how to structure the purchase to give me the best possible deal. Trusting her, I completed the transaction, only to be charged $155. After leaving and thinking about the total, I realized something wasn't right and returned to the store. Another budtender refunded me $15, but I still ended up paying more than I should have because I never received the first-time customer discount. Had the purchase simply been split into two transactions as done in the past with other customers--a solution I've also experienced at other dispensaries--I could have received both promotions while staying within the store's policies. What disappointed me most wasn't just the price but the customer service. As a first-time customer, I expected a smooth and transparent experience. Instead, I felt misled after being assured I was receiving the best possible deal. With so many dispensaries in the Valley, customers look for three things: quality products, competitive prices, and knowledgeable, customer-focused budtenders. Unfortunately, this experience missed the mark on the service aspect. I hope this feedback helps the business improve its customer experience and encourages new customers to ask questions before completing their purchase.

This place was dope inside and had really nice staff. Had good discounts and good knowledge of the…read moreedibles I wanted. Thanks Juan!

Worst customer service experience ever. Do not recommend. Security has mad attitude, so many better…read moreshops around. This place is a mistake

Top notch. Very luxurious with a concierge type person who checks you in and informs you not only…read moreabout deals but company as a whole. Good selection, bit pricey

Just ok. Limited selection. Staff not knowledgeable about product. I go here because they take CC…read moreand I never carry cash. $3 credit card fee.

Been coming here for about a year now. Great customer…read moreservice. Cool prices Delivery and pickup Space Candy is the go to strain. Def miss the buy 5 grams get 5 grams 78% off deal. Over all dope place. Home dispensary For sure.

Best dispensary in the valley With great prices and amazing…read moreselections. And a very helpful staff

I just had the greatest experience with David. He is very professional and I like his attitude on…read morehelping me what to get. It was my first time and I felt welcomed. Thank you David. And great choice.!

Decent store, seems to have all sorts of goods lol but what I found lit was the prices! Reasonable…read morefor flowers and the attendant was helpful too

Honestly, I've been going to this dispensary for over 12 years and Jeff who's now a manager is…read moreunbelievably the worst customer service, unprofessional, bad attitude, and condescending. He occurs like he is doing you a favor.He's condescending, rude and it's very impatient. Jeff should not be in customer service working with people- you don't belong in this business! He has zero people skills!

I went there for early bird special after I read updated menu that Syndicate green packs were 40%…read moreoff , I even showed the budtender in real time from Syndicate site. The tender acknowledged and said it was typo and would not honor discount and I drove from Van Nuys. I still supported and bought a gold pack but I am very disappointed and think it's bad business to not honor discount when it was on the menu. Do better!

It was a great place had a great experience. Great employees had a huge selection of different…read moreproducts from edibles to flower and whatever you need to help your cannabis needs.

Stopped by before heading to Airbnb and was serviced by Susan, she gave spectacular service. We…read morebought a few items to take home. It was a great experience and they had lots of treats to choose from. If you know you know.

One of the top tier dispensaries In Town Great pricing 10/10…read moreService is kind and knowledgeable Thanks to Thinura Today!!! Will return This shop has some of the most diverse selections available and it's easy to navigate/ self serve.

Michelle and Thinura helped me exponentially, they spent their sweet time assisting me as I am…read moreextremely picky but they did not disappoint! Michelle led me toward an amazing selection with her extensive terpene and quality knowledge, and thinura made the whole experience better just by being himself, I highly recommend High

Unassuming little dispensary in a strip mall mid SFV. Friendly people and, according to Hubs, VERY…read moregood prices. His first timer discount resulted in his 1 ounce shake costing just $17! I waited for him to try the product before posting this review and, in his words, 'pretty good'. We'll have to take his word on that. lol Parking lot is small, but easier to maneuver compared with other strip mall parking in the area. We would definitely return to The Set when in the area again. Cheers! "CC"

Jessica gave me an excellent first-time patient deal 25% off for my favorite Sticky 's Jack Herer…read more$25 and Blue Poison infused flower $25, Sparky's Jack pre-rolls for $14 and XLNT customer service...I will definitely appreciate them and be back BECAUSE SHE MADE SURE I'M ALL "SET!" DON'T FORGET YOUR BUD TENDERS!

The people that work there are so nice. I can get anything that I like on any day. Always pleasant…read moreto shop here. ;)

Can you pick up the phone???? Placed an order online just…read morefor it to be cancelled before i arrived. Wanted to confirm if it was available, got sent to voicemail 3 times in the last hour. Horrible.