24 hour Walgreens on 190 & Saint Ann, Mandeville. I love & hate this place all at the same time! In…read moreany case, I'm here so often a review is long overdue.
Pros
- 24 hour Pharmacy is awesome. I've needed this convenience for emergencies in the middle of the night.
- The pharmacists are great! If there's an issue with insurance, Rx price increase, cease in manufacturing, etc... They seem to genuinely care & will go above & beyond to help. Cindy has helped me many times.
- When your prescriptions are at one Walgreens, the info is at all Walgreens. This can be super helpful during a hurricane evacuation to another state.
- While you wait for your Rx's to be filled you can shop. They have some good specials (at times)- buy one get 1 free or, 1/2 off, $2 off cottonelle, school supplies, makeup, razors.
- The balance rewards card points do add up! You can find items on special, ie: this week get 3,000 bonus points when you purchase x. This = cash back.
- They have pretty great soft drink specials often. 3 12 pack coke products for $10.
- Drive thru to pickup an emergency Rx at 2am in your PJ's.... Priceless.
- Redbox & Chase ATM inside store.
- Cosmetics usually has someone working that area. They're very helpful! People working this area have informed me of coupons/ specials not advertised. Ask them!!
Also, checking out here benefits the employee & you!
Cons
-The majority of the pharmacy support staff seems to have a very high turnover. The people I get frequently seem:
Inadequately trained
To have a poor attitude
To have poor listening skills
This can be extremely frustrating, time wasting & dangerous. (I've gone home with someone else's Rx three times.)
- The drive thru pharmacy gets severely (30-45min. Wait!!) clogged at times. It must be the same people from my bank's ATM line! The ones who decide 10 transactions & major banking is a rad idea with 5 cars waiting!!!
- This place gets crowded!! It's in a popular location & as such it gets lots of people! Stay away during peak hours: 5-7 pm weekdays/ 11-4 Saturdays.
- The parking lot is a scary place. Tons of people on phones, in minivans with 6 screaming kids & DVD player going, backing out without looking.... You get the picture.... I have no idea how there aren't accidents every few hours! Enter & Exit this lot with GREAT care.
- Checkout lines can get pretty clogged during peak hours. In pharmacy & front of store.
- This is going to sound horribly high maintenance of me.... Oh well. Here it is: there are several brands not carried by Walgreens that I miss.
- This one is not Walgreens responsibility.
Lastly, I feel like a traitor shopping here. I have small business guilt.... at times. Then, I think why don't the small, locally owned pharmacies have better hours??!!! If they want my business, be more competitive in this saturated market!!! Stay open later!! At least one night a week! Stay Open later on Saturdays!! How about even having an emergency option? An answering service that contacts them. Oh Lawd!!! I got off on a tangent there....
That's all I have to say about that.