I came to sell some gold jewelry that I had to invest in some morgan coins. Great selection! Very…read morefriendly staff. Mindy helped me find the coin that I wanted. Mahalo :)

I visited their store while I was a tourist on Maui. I bought many pieces and ended up spending…read moremuch less than buying new retail souvenirs for myself and my family. Great staff nice selection. I was very pleased. We are going back soon and I will be swinging by again.

Awesome people!!! Really caring about helping me the struggling client--- bridged me through to…read morebetter times! Their inventory of new and gently used items will take care of MY holiday shopping! Thei have more choices than Macy's... except sheeets etc... and if you need the loan department, today I talked to Mindy, just know they'll treat you well and really rake care of your property! I love to shop there... and drool over their coins, musical instruments and even sports equipment... stocked floor to ceiling... I'm glad I do not have to dust this store... but I recommend if you're touring Wailuku you drop by!

Thanks to Alan and Richard for treating my friend well today. They were fair, friendly and quick…read more Mahalo...

I'm a kid in a candy store....absolutely gorgeous. Gal and Galit are incredible. They were very…read morehelpful and knowledgeable. Definitely NOT pushy. I encourage you stop by before you decide to purchase any jewlery. They represent and educate!!! Now if I can only convince my husband to buy me my birthday gift. Diamonds are definitely a girls best friend

My fiancé and I had my engagement ring made by Gall and it's gorgeous. Gall and his team treated us…read morevery well and communicated quickly and efficiently. He made it exactly the way we wanted and since he has impeccable taste he knew how to style it when we needed advice. He was not pushy at all maybe because he really doesn't need to be. His work sells itself. Gall is a professional and knows the jewelry world very well. I'm so glad we went with him.

Totally delightful! Great assortment of gem jewelry! I got a piece of white and black agate in a…read morenecklace that looked like it was a picture of a landscape. The owner took his time with me and others in the shop, but the best part was that je is reasonably priced and that is not always the case when it comes to jewels in Hawaii! I loved this little town and the shop was a totally fantastic experience.

Important to note up top: Jacques was out of town on a buying trip when this happened, so I can't…read moresay he has any clue about this situation. Short version is: I bought a "tsavorite" from Little Tibet after a couple initial test purchases all under $1k just to be sure they were legit. I come back the next days and suddenly my quest for emeralds has an alternative ready to roll: "a gorgeous tsavorite!" they say, "so much more rare than emerald" they say. I was new-ish at the time to the world of gems and unfamiliar with specifically what to look for to authenticate tsavorite. But I guess the thieves had too good of a story and I got excited and bought it. Here's the real punchline: I'm expert at gemology now and it's just a low quality glass fake. Easily spotted by anyone with more than a couple month of gemology expertise (unfortunately that wasn't me at the time, or I'd have saved myself $4500 bucks for a single unset gem). I spent the last year trying to get some response, before finally resorting to the lame approach of leaving a Yelp and Google review. In lieu of any response from the owners, I can only assume they scammed me *knowingly* - it's just so clearly glass when you know anything about gems, and these guys have been doing this stuff for decades vs. my relatively few years. I even took it to GIA world HQ here in Carlsbad, CA just to be 1000% sure my understanding was correct: it is green glass, it's something a novice gem seller would know just by looking through a loupe, and therefore there's not much jumping to conclusions to say "they knowingly sold me a fake and took $4500 for a piece of green glass". Embarrassing for my ego, but now that I have waited long enough to know they have no intention of doing right by me / refunding or even sending some items to make up for a mistake: it's gloves off time. Y'all get one week, otherwise I'm headed back to Maui with my attorneys in tow. That's it, you managed to get me pissed - and that's not a good place to be my friend. You don't want to mess with folks who drop $4500 on a lark - or anyone for that matter, but it's just stupid to not make it right or even return a phone call. You have my number, and if you "lost it", just respond here. Happy to work things out but the clock is ticking for one more week and that's it.

Amazing service and remarkable selection. It was hard to leave. It'll be one of our reasons to come…read moreback to Maui.

Went in there to see if they might give a better price than my usual buyers for some gold and this…read moredude was super rude. He acted like he was the only game in town, and wanted to control the transaction so badly that he lost my business forever. Go there if you want to be disrespected. Nice pearls, that side of the business seems fine. But for selling I'll be telling all my friends not to go there.

So our family has been going to Maui regularly for the past 18 years and each time we have to stop…read moreand visit Lee. She has become a trusted person for some great purchases my wife simply adores. She has designs you will find no where else. When we were there with our younger daughter, she would even offer her some affordable options. I bought my Bulova watch there and wear it regularly. Since the Maui fire, I have made attempts to contact the store to no avail, but we hope things are going well for the family as they are in our prayers along with others we consider Ohana there in Maui!

Walked in here with my hubby. Lee helped us and was amazing. She took the solitaire that I had and…read morecustom mounted it on to a Diamond band. It made my center stone look bigger and better in the new setting! Next time we're back, we'll have Lee help us with the band. Definitely recommend going in and seeing what they can do for you. Lee took my ring and had it remounted and ready for me in two days! Right before we left MauDiamond

They helped me find the EXACT ring I was searching for after seeing one of our whale watching…read moreguides wearing it. Owners were so kind and helpful. Ring is beautiful.. I'd order 10 more if I could

Thank you Victoria...you were so wonderful to offer to change the loop on the pendant i very much…read morewanted but loop was too small on it and would not fit on my omega necklace; you searched your pieces to find a loop big enough to fit and asked for one hour to have it soldered on to the perfect PLUMERIA pendant i had been looking for! THANK YOU for your great service, excellent pricing, and taking care of me and my daughter who picked out baby matching earrings.

I had a little issue with the way I was treated by one of their workers. Few days later I received…read morea call from the owner, Phoenix. She apologized on their workers behalf. We talked for a little bit, and told me story about herself. She told me that she talked to her worker. I didn't want the worker to be in trouble but I told her sometimes, they need to know what they did wrong coz this can ruin their business. Phoenix was really friendly on the phone. And I really appreciate her effort of calling me and making things right. She is really dedicated to her business. She really cares about her customers, very rare to find such a business owner like her.

Finally have the time to review this place. So I have been collecting Pandora charms and I love…read moregetting charms from new places I visit. It was my first time on Maui so my tourist self had done my research looking for shops that would sell Pandora charms. I was so happy when I found a Pandora store but got sad when I found out that the store closed down... bummer. So I started googling for other places. I called the Ocean Center and they said they sell Pandora charms but we would have to buy the entrance fee to get to the shop and I wasn't going to do that when we weren't interested in exploring the ocean center. A few days came by and I would kept calling stores and they would say 'no we don't carry Pandora'. Finally called Hawaii Jewelers and guess what! They carry Pandora charms! I was so excited but also was bummed again because it was kinda too far from where we were staying. Over 50 mins away. But since I was SO desperate to get my charms, we drove our happy little selves to Lahaina. Our FIRST STOP in Lahaina was literally this jewelry store and I was so excited! I wanted to purchase a couple charms for myself and as gifts. When we entered, there was this girl sitting behind the counter. I didn't care if she was sitting because I would too lol but she did not greet us nor did not ask how she could help us. I had to ask her if they carry Pandora charms and then she led me to the glass where they had the charms. There are LOTS of beautiful Hawaii/Maui charms and I wanted to buy all of them! It was hard for me to choose because everything was inside the glass and I had to put my face super close to the glass. The lady just stood there, and didn't offer to bring out some charms so I could see closer. I finally asked her if I could see this charm (the one I ended up choosing) and she finally took it out of the glass. I wanted to look at other charms from the glass since I wanted to buy more BUT I was too shy and too uncomfortable to ask her to bring them out because she was just standing there, awkwardly. I wanted to make conversations because she looked like a friend of mine but she didn't show interest. This was the first time I felt so uncomfortable buying a Pandora charm. Whenever I go to Disneyland to buy charms, to Vegas, to San Francisco, to anywhere, the employee would try their best to get me what I want and to actually sell them to me. But since this wasn't a Pandora store, I guess the vibe was different. I ended up just getting the first charm that I asked her if I could see, because I just wanted to leave lol. She didn't tell us how much that charm was, she just straight up told us the total. None of these charms have price tags and from my experience everything starts at $65, no questions asked. Which is odd because I get Disney charms with bedazzle for that price but since this is the only store that sells Pandora charms, I guess prices vary. I just wish I could've had the chance to buy more charms with better experience. I understand this is a local store and I wasn't expecting a Pandora sales person selling me as many items as possible. But from my experiences, local stores are usually a charming place. My fiancé got my engagement ring from a local jewelry shop and we were treated nicely. Before we approached this employee, I even joked with my fiancé telling him we could get our wedding bands from Hawaii Jeweler since we were already there. But after having the experience I had, I wish other jewelers carry Pandora as well so I could shop with confidence and feel comfortable doing so. I understand some locals hate tourists but all I really wanted was to purchase some charms.