My fiancé and I came here on a whim while in Maui for our friends wedding. We had just completed a hike when we walked into the store with me sporting my Casio, so definitely not looking our best. I was apprehensive at first about going in because anywhere else we probably would've been snubbed for how we looked, but we walked in anyways. We were greeted by Tony who was friendly and offered to show us whatever watch we wanted to see in the case. I had done a lot of research on the Submariner and loved the simplicity and understated luxury of the piece. Tony took the watch out and immediately placed it on my wrist and allowed me to have some time to look and take it in. I wasn't ready to commit to the purchase so I thanked Tony and after he gave us his card, we left. A few days pass and we are back at Whalers Village and again couldn't resist the draw of the watch and went back in. Tony, not missing a beat, immediately went and pulled the Sub out as I approached the counter. Again, I wore it for a few minutes while we discussed more in depth about Rolex and the watches provenance. We were offered champagne while there however after the glass was done, I still wasn't ready to make the purchase so we left. On our third visit, Tony wasn't in the store but we were greeted by his coworker and ushered in to try on the sub again. This time I was ready to make the purchase and wanted to make sure Tony would be able to receive credit for the sale. We were assured Tony would be the one to receive credit as well as see the transaction through in terms of packing and shipping (we wanted it mailed back home due to severe lack of luggage space). We made the purchase and I had it measured and sized before we left, after another glass of champagne we were on our way. Fast forward a few days, the package arrived in perfect condition with the watch resized and ready to go. Thank you Tony, and your team, for being patient with us and making our trip just a bit more special! read more

Baron & Leeds - Sub No Date, shipped home. - Jewelry Near Me - Lahaina, Hawaii

I had been thinking about buying a Rolex for some time and while on vacation in Maui with my fiancée and our friends (9/9-9/14), we decided to stop into Baron & Leeds to checkout the GMT and Submariner. Dean helped me out and was really patient and knowledgeable about all the models. While we were there browsing, chatting, and drinking champagne, they were nice enough to polish up our friend's gold Rolex President Day/Date, making the experience very relaxing. I didn't buy the GMT or the Sub that night, and Dean wasn't pushy in trying to get a sale done. He was really laid back and humorous throughout the whole process. We left that night, and I told him that we would be on the island over the next 4 days and that we'll see if we can figure something out before we left for LA. He stayed in contact with me over the next couple days and on the last day I came in to finalize the purchase and I couldn't be any happier. They overnighted the Rolex GMT to my residence (see pic), had no issues with either the transaction or the shipping, and I'm a very satisfied customer. This was my first Rolex purchase and it certainly won't be my last. I look forward to working with Dean and Baron/Leeds in the future! Thanks! read more

Baron & Leeds - Rolex GMT (model 116710) - Jewelry Near Me - Lahaina, Hawaii

I am reposting this from two years ago to the correct store. I incorrectly posted to the wailea store 2 years ago. I did not notice this until I went to look up the sale people names as we are leaving for maui tomorrow for my wife's birthday again. The last experience was beyond phenomenal !!! read more

See all

If i could give zero stars i would. After shopping we decided to ask a few questions. The service was like this- (I was judged by my tank top, age, and tattoos.) Very Unprofessional. I will wait till I return to SF to buy a 30k watch. Honestly after the way the young blonde woman represented Rolex and this company that distributes them, who obviously is just in sales so I know she's broke, (judged me) smh... I will take my business to Audemars Piguet instead. They know the importance and influence of a young up and coming business entrepreneur. This place obviously is not aware how our trip alone cost one of these silly watches. I have a 36mm but had interest in a 41mm. Not any more. read more

I'm on vacation and hanging in Whalers Village with Wifee and kiddiwinkies and I spot a real store. Well real in my view. Wifee is checking Louis Vuitton , boys are in the ice cream store and I naturally drift towards B & L. One of the salesmen immediately spots my timepiece and conversation starts and I am reeled into the store like the Marlin in " The Old Man and the Sea." Very experienced and professional staff show me all of the latest product and even have a small selection of pre-owned watches. There are some beauties, nothing too rare but the usual range of the ever superb Rolex brand. Wifee shows up, they immediately get her trying on the latest and greatest while they give her watch a little sparkle in the cleaning machine. They're good. They tell me they never negotiate, which may or may not be true, and I take a deep breath and leave, wallet intact. It is a super store and next time I go I will to a little research prior and maybe pick up the next part of my collection. I like the staff whose courteous attitude, combined with great knowledge should convince you that this is the place for a high end watch buyer/collector to dust off the CC. read more

ROLEX MECCA OF THE USA --- Folks, I've shopped all over the world at Rolex dealers and the Baron & Leeds store in Whalers Village has an incredible inventory of hard-to-find new Rolex watch models. They are a leader. No, not counters and counters of lesser priced Rolex product; just a few counters of the hard-to-find models. When most Rolex stores struggle to be able to show you just ONE Men's Daytona model chronograph, Baron & Leeds has each grade of Daytona from the stainless steel (sometimes a most difficult to locate model because it is the entry level model) up to the Paul Newman Gold Daytona model, with the little red stripe around the edge of the dial (rare, oh so rare). GMT Master IIs, Submariners, Yachtmasters, Solid Platinum Day-Date Presidentials . . . UNBELIEVABLE !!! And ladies, their ladies model Rolex watches and lots of necklace jewelry of very high-end quality make quite a selection. The sales staff is courteous and highly informed on their products. They don't "wheel and deal", so don't go into the store thinking "discounts" and cause the experience to be embarassing for you and them. The merchandise is guaranteed REAL Rolex products. Baron & Leeds is listed on the Rolex worldwide website as a registered dealer. Baron & Leeds will ship your purchase home, safe and sound, so you don't get hassled at the airport. Worth the time to shop there if you are a Rolex fan. Browers welcome, of course. I drop in every time I take a trip over to Maui; always something new and different. Maybe you'll find a watch "you can't live without". read more

I visited the Whalers Village location in Lahaina on vacation and I found the staff to be top notch. I dealt with Eric and Linda who both provided me with top shelf service. They have a very extensive selection of Rolex watches, Panerai, Jaeger-Lecoultre and several other watch brands on hand. If you are into or looking for a particular Rolex, this is your store. An entire side of this location is dedicated to that marquee. Eric was more than willing to show me any piece (the Rolex Platinum President and the new Day Date II in all gold 41mm are awesome!) and Linda was very helpful with any questions my girlfriend had. I ended up buying a Roberto Coin Cento piece for my girlfriend for Christmas and they were more than happy to gift wrap it and ship it back stateside for safe delivery. If you are looking to buy a new watch or any new jewelry pieces you should try Baron & Leeds first, especially this Lahaina location, Eric and Linda are the best! read more

Came here on 8/30/14 with the wife before dinner. Amber G. was very knowledgable and helpful in making my purchase easy and smooth. I would send anyone her way. Overall: A read more

If you're looking for a great experience buying a high end timepiece go see Alberto Molina at Baron&Leeds.

I've waited and stared at many glass cases of Rolex watches for years... and somehow I just said it's going to be here! Thanks to Dean Mehew, I couldn't say no to my first Rolex. I truly love my piece. I was greeted with a hello and he put a watch on my wrist!... and how can you not be in awe! Dean gave me the right fit and style. Along with a glass of champagne to celebrate! Thank you for making my small dreams come true! read more

Bought my first Rolex from here. The process was simple and the staff were friendly. Will definitely return for a second watch later in the future! read more

What a fantastic experience in this store! We wandered in on date night (left the kids at the hotel!) and Amber G. greeted us. What a warm and bubbly person and a great ambassador for the Baron & Leeds brand. We had no intention of making a purchase - just window shopping. Well...after an hour and half with Amber, we left with two Rolexes! A beautiful Rose Gold and Black Daytona for him & a gorgeous Azurro model for me! She shared pics of her darling new baby and we toasted with Champaign. She created customers for life! Thank you Amber for helping us celebrate our recent wedding with timeless treasures. read more

I'm not one to typically leave reviews but I feel compelled to given how great my experience has been Baron & Leeds. Not only do they have a great selection but they truly go above and beyond when it comes to customer service. @Baron & Leeds Management - working with Marceline at the Whalers Village location has been my best AD experience to date! Marceline is extremely professional and her top notch service has landed you a customer for life. read more

Bought a pre-owned Rolex that's a beauty. Glad we went in to browse since they had a large selection of pre-owned watches a decent prices. read more

Baron & Leeds - My pre-owned, new Rolex. - Jewelry Near Me - Lahaina, Hawaii

I can't say enough good things about Baron and Leeds. We were on vacation and decided to stop and take a look at their fine Rolex collection. Dean greeted us with a warm welcome and made us feel as though we've been customers for a long time. He made the whole buying process as smooth as possible and as fun as can be. He even offered us champagne for when we were browsing the watch cases. I found the watch I love and it came safely shipped a few days after we got home, and there was excellent communication with Dean the whole time. I highly recommend shopping here for all your watch and jewelry needs, the whole experience is second to none. read more

Really impressed with the customer service at the Baron and Leeds in Maui (Whalers Village, Lahaina). My wife and I just went in to "look" I've been wanting a Rolex forever but, it's never been the right time financially. The customer service and info provided by Barbara Powers was second to none. She was very positive, attentive, helpful, and informative even on her Day off texting me answers to some of the questions I had about the watch itself and financing. I never felt pressured and at the same time she never made me feel like I wasn't a serious customer. It was the phenomenal customer service that turned us from just "lookers"on a Saturday to "Buyers" on Monday when Barbara was back to wrk. And now Im a proud owner of the new Rolex Explorer II 42mm black face. Looking forward to another vacation in the future back to Maui and maybe adding to my collection. Thank you Barbara. read more

I was on a vacation 11/21/16 at Whaler's village. I been wait for long time to buy a Rolex. I alway had very negative experience with sales person but time is different. All I have to say is look for DEAN, very professional and well skillful. I walked in store with sandal and tank top, He lets me try out about 10 different of Rolex and offer a Longboard Beer. I spend almost 3 to 4 hours in the stores finally idea to purchase a Submariner. I would highly recommend Dean. Thank! read more

Wasn't planning on purchasing a rolex datejust 2 , but walked into this incredible shop and was enthralled by the wonderful collection of Rolex watches on display. Dean was incredibly helpful and informative, which eventually led to myself purchasing the Datejust 2 two tone with (gold and silver) green roman numerals. I recommend this 5 Star Service to anyone! read more

If you want a Rolex, this is the place that has a great choice. Very nice store in a great location in Whaler's Village. I was in the market for a Rolex recently and had negotiated a good price with another Rolex dealer on the mainland. I wanted to see if the dealers on Maui had a better choice since there are a lot of well heeled people that come here for vacations. As it turns out there is only one Rolex dealer on Maui, with two locations. Walked into Baron and Leeds in Whalers village and Amber was quick to greet and help us. I must say that the choice of Rolex watches they had was pretty significant. I actually had gone in to look at a very specific model and ended up buying a model that was not on my mind. Amber was extremely helpful, polite, patient and tried to get us the best possible deal she could get. My wife even scored some nice Italian made jewelry and the package was shipped directly to my office overnight. The boxes were nicely packaged and everything Amber said would be in the box, was there. This is a classy place and we spent a significant amount of time in their store. We were always treated well and felt welcome. I would highly recommend this store for Rolexes or for nice jewelry and be sure and ask for Amber! read more

I purchased a pre-owned Rolex last evening from Dean, and could not have had a better experience. I was initially somewhat reluctant to go in, because I had a very negative experience with the grandson at their Palm Desert California location two years ago. Dean at the Whaler's location was very knowledgeable and patient with my questions, and most importantly did not give me the high pressure sales pitch which I hate. I found the prices to be very competitive as well. He also took the time to show my wife some Chanel watches as she was thinking of upgrading her Chanel for one they had on display. Would highly recommend. read more

High end without a doubt. Sales staff is energetic but can be a bit pushy. While they didn't have a stainless steel Rolex "Daytona" in house, they found one for me and had it sent over. Got to give them praise for the level of customer service which is what you expect in stores such as this. Nice place! read more

Stopped in to the store at Wailea and dealt with Mr Pang and staff. Excellent service and able to purchase a necklace and earring set for my wife on our 44th anniversary. Also, has an excellent selection of Rolex watches. If nearby should stop in. read more

I bought my first Rolex here when it was Baron & Leeds. I bought a $8,000 watch for my husband and a friend bought a $20,000 watch for his wife. The band on the watch we bought for his wife has stretched out to the point where it is unwearable. While in Hawaii today she tried to get help with her watch from the new owner. The manager that helped her was rude and dismissive. He basically told her that yes there was a defect but that he was just a middle man and couldn't be bothered to represent a returning customer with Rolex. It's unfortunate that this store is under new ownership. We own 2 Rolex's now but will NOT buy one from this dealership in the future. I suggest that no one does either. read more

I highly recommend Baron & Leeds for their selection and amazing customer service. Dean, Alberto and Breezy are pros and go that extra mile to make sure you're a satisfied customer. Whether you are in the market for a Rolex, Patek Philippe, or designer jewelry, visit Baron & Leeds. You won't be sorry. read more

Kathy provided expert and friendly service, along with options of choices . They have a Reasonable selection of Rolex watches and some very tasteful jewelry. read more

Worth the trip-I waited all my life to buy a Rolex and then I into Baron &Leeds in Lahina. Linda , Jill, & Alberto were professional but friendly. They were interested in making this purchase a pleasant experience which it was. Love the 31m size and the beautiful face. This store and the associates are the best! read more

I had visited this location a few times on our trip last week, since it was very close to our hotel. I have written a separate review for my buying experience on the Kihei location, however due to the fact that the watch was delivered to me in this location, I felt that I should write a separate review. The staff here was super friendly and nice. My fiance and I had walked in here in our beach wear the very first time. In our own words, we looked bummy. However, the sales person was very attentive and showed us all the watches that we wanted to see. We did not see anything that we liked in the show case that night. It was not till a few days later when I found the SS Daytona in their Kihei location that brought me back to this location again. Barbara (the store manager) was nice enough to bring the watch from Kihei to Lahaina, about 45 minutes car ride. I have to say this again, this was the best jewelry buying experience that I have had. Of course, it would not have been possible without the attentive and caring nature of Baron & Leeds staff. read more

We were walking in Whaler's village after a dinner in one of their restaurants when I spotted Baron & Leeds. I walked in and looked around on their pretty amazing selections of Rolex watches. After talking to Alberto, who was very pleasant and accommodating, I decided I wanted to have one of my own but my husband is not ready to buy just yet since we just started our vacation and we have a week to spend in hawaii. The next night, I emailed the manager via yelp regarding financing. I received a quick response the next day. On our last day in Maui, I went to Baron & Leeds, bought my date just Rolex and received the watch a day after my arrival in California. The experience was amazing, Alberto (manager) was awesome, and the staff were very nice and great. I love my new Rolex watch and I would recommend this store for anyone who wants a good experience on customer service. read more

Purchased a beautiful watch for my husband. Great service, great prices. It was a pleasure to do business with the shop at whalers village. Kiki was very nice and professional, a joy to work with. She knows her jewelry and watches. We give it an "A". read more

If you are going to buy a Rolex and happen to be in Maui do your self a favor and go see Breezie at Barron and Leeds in Wailea. Not only does the store have the best selection I have ever seen but dealing with Breezie is like dealing with family. She is knowledgeable about every aspect of the watch but really strides to make sure that it is the right watch for you. Last trip there I bought my wife the 18t gold pearl master with the mother of pearl diamond dial and bezel as well as my daughter the two tone lades date just with the black dial. I have had many experiences in buying high end watch. I own a Rolex and and a Piaget Polo and a Pattek Phillipe but this was the most pleasurable sales experience ever. When we return we will definitely go back to Barron and Leeds to see Breezie again Their jewelry collection is as exciting as their Rolex collection. Breezie Thank you for everything You are the best Dr Larry read more

While visiting Whalers Village with my wife, I stopped in Baron & Leeds to show her a Rolex I have been admiring. I ended up purchasing a beautiful Datejust with diamonds for her. I recently bought a Rolex at the store on Michigan Avenue in Chicago, so I certainly have access to a large selection of models (and high tax). What really makes the difference in a Rolex store is your sales professional. I've liked the one I have previously dealt with, but now my permanent go-to sales professional is Amber at Baron & Leeds. Amber is knowledgeable, energetic, honest, and extremely likable. What a pleasure it was doing business with her, and I now am looking forward to a couple of other models I will be purchasing from Amber. read more

Went to buy a Chanel watch and the store was not opened at 10:00 am as scheduled. The retailer was rude, disgruntled and whined about the work load she had "we only have 2 workers today and we cant open on time" I decided not to buy a watch from a retailer that was so rude and did not know the meaning of customer service. Would not recommend there..... poor experience. read more

My husband and I were in Hawaii for our 26th anniversary September 2016, and stopped into this store. Right away a ring caught my eye. I was so mesmerized by the mirror finish on the wide gold band that I didn't turn it to closely examine the entire surface because if I had, I would have noticed that the manufacturer had damaged the smooth mirror finish with his stamp underneath. After we returned home (I hadn't worn the ring yet) I noticed that there is a divot/dent right on top, but if you don't hold it just right, you don't see it. Unfortunately, once you see it and know it's there - that's ALL you see and it catches your eye every time you look at the ring or move your finger! I emailed the store and nobody bothered to respond. I emailed again threatening to write a bad review and poof... the manager e-mailed me back. Meanwhile, I had a local jeweler with 40 years experience in my state look at the ring and he informed me that nothing could be done to correct it, but Baron & Leeds insisted that I fed ex it to their jeweler in California (keep in mind I still haven't worn it). Their jeweler lied and said they fixed it, but they didn't. They sent it back to me without saying a word about them not fixing it, and the store actually said that they were able to fix it. I emailed again because it hadn't been fixed, and again no response - and I still hadn't worn it just in case they would finally agree to replace it so they could see I hadn't worn it and I didn't cause the damage. I also still didn't have the appraisal that they promised when I originally purchased it, so after emailing them again the week of January 23rd, they finally responded and said they'd follow up again - and I just got the appraisal today January 27th (although they again ignored my email informing them that their jeweler didn't fix the ring at all - I just can't believe they would send it back saying it was fixed when it wasn't. I asked several times for them to have their jeweler make another one and not stamp the dome portion this time, but they ignored this request). This is such poor service after spending $3100! I finally decided that I may as well wear the ring January 23rd 2017 because I realized that they weren't going to do anything about this situation and I spent so much money on it and it's just been sitting in my safe! I would recommend going to a Reputable jeweler who produces quality items and stand behind their products - this company and their Jeweler obviously do not. If you do decide to waste your money buying anything at Baron & Leeds, you should know that they originally were trying to sell the ring for $5400 and we got it for $3100, so there's a lot of room in their profit! read more