I definitely would not recommend this Kal Tire branch…read more paid full price for the repair of a leaking valve stem on my Honda CRV, turned out that the leak had not been properly repaired as it still leaked afterwards. took my vehicle back to this location and they informed me that I would be charged a 'bay rental' for the privilege and inconvenience of having to return after paying for work that had not been properly completed. avoid this place at all costs unless you intend to pay twice for shoddy work.

I had a tire leak and was able to get an appointment for repair the next day. I was told everything…read morewas fine and off I went. About 18 hours later I'm doing to work and I suddenly hear a scraping sound. I get out and see the tire has become dislodged from the rim. I understand mistakes happen, I understand complications come up. When I was able to speak to a manager they addressed all my concerns and were able to come to a very agreeable offer to correct everything. I think it shows a lot of integrity when a business acts like this. I was turned from a disappointed customer to a very satisfied one.

They found the tires I wanted and had them installed next day. I'm used to "we can fit you in in 3…read moreweeks" in N.W. Calgary but these guys were "Sure, we can have you and your special tires finished in 2 hours tomorrow morning." Wow. Yes, first thing in the morning they are run ragged so the front might have a small wait. But that is a sign of "all hands on deck". I don't see any problem here. Fun staff, too.

Ordered tires 3 weeks ago. They said they would call to let us know when they were in (3-4 days). 2…read moreweeks later, we called to find out the tires were there (why no call?) and we could drop the old tires off any time for the switch. When I went to drop them off, they refused to take them and said I had to make an appointment, so I had to return 4 days later to drop them off. They said they would be done that day and they would phone to let us know. It's been 2 days since then, and they have not called us back. We have tried to call, but we just keep getting put on hold. Yesterday, they closed while we were on hold, and the system just let us continue waiting.

We are traveling through town and were surprised to experience a flat tire. We used yelp and google…read moreto find Trail Tire nearby and were so glad we stopped here! We were here one hour before closing, didn't have an appointment, (obviously,) and they were busy. They went out of their way to show us the famous Canadian hospitality and make time to fit us in! Our whole family of 4 were together and they let my son watch what he wanted on tv, offered my teen the WiFi code if she wanted, offered a snack and beverage and fixed our tire! They were abundantly kind and generous with us, and we are incredibly grateful! Thank you Trail Tire!

We were hitting the highway for a long drive, and discovered a screw in my tire causing a leak…read more The guys had a full schedule for the day, but still accommodated us and repaired the tire quickly. Thank you for helping us out in a bind, and keeping my family safe. signed: Very grateful customer.

There's not much to tell, I called then and said a had a bolt in one of the my tires and can they…read morefix it. I drove across the city from hidden valley to the store down by chinook because they used to do good work ..... I got there, grabbed the tire and rolled it into the store, I said: Hi, I called about getting this tire fixed about 45 mins ago and I want to drop it off ..... this was about 9 AM. Hipster piercing-boy behind the desk looked at for a sec and said yep, it'll be about WEEK. One week to fix a freaken tire !!! I nope'd the hell out of there and went to Kal-Tire up on 20th Ave NE dropped it off and got it back 3 hours later when thye called and fixed just fine!! But I DO really appreciate the morons at Tire Pirates for wasting my time, it was a lovely 53 km drive .......

I have always recieved great service from the folk at their Barlow Trail location…read more Knowledgeable and courteous technicians and competitive pricing.

I took our car to Kal-Tire (9950 Macleod Trail South, Calgary, AB) for winter tires on Thursday,…read moreNovember 6, 3:30pm. I arrived back home after dark. The next morning, my husband Peter was loading our car and found one of the emblems from the center of the wheel sitting in the back of the car. The emblem was cracked and there was a crack in the center on our passenger rear wheel. Driving soon after, that particular tire reading in the car dashboard would disappear then reappear off and on. My husband called Kal-Tire that morning to let them know about the wheel and sensor. I took a photo of our car dashboard with no tire pressure reading for that tire. November 13, my husband called again. The girl on the phone didn't understand the difference between the tire and wheel, and kept wanting to book an appointment for us for new tires. My husband finally asked if we should bring our car in and she agreed that we should. I took the car back to Kal-Tire that afternoon. A woman, who was unfriendly and difficult, looked at the wheel and suggested that I just found the emblem in the back of my car, that it had been in the back of our car a while. I said no. I reminded her of the sensor issue. She took our name and info and said the manager would call. He didn't. We called again on November 14, and talked with Jacob, a young guy, who was much more helpful. He explained that the damage was not noted in our file on the computer, but it was noted in the printed notes. Jacob suggested taking the car to our car dealership for a new cap and emblem, and we would be reimbursed for new center cap, emblem, and work needed. I called our dealership, ordered the emblem, waited a few days, and picked it up November 19. Immediately afterward, I called Kal-Tire to book an appointment - I was put on hold. After 9 minutes, I hung up and drove to Kal-Tire. After waiting to be seen and for an employee to check our sensor, he came to tell me that it isn't going to read because it does not have a sensor (it does). Another employee looked at it a second time only to give me the same information. I showed them the photo I took of our tire reading on the dashboard. After not listening to me, I suggested that they call my husband. After talking with him, they booked yet another appointment to bring the car back and have the sensor fixed. November 25, our wheel and sensor were finally fixed properly. When I asked for a printed receipt, the woman (same woman who helped me before), handed it to me and said "No proof that it was us that broke it but we fixed it for you anyway." Horrible customer service. We won't be going back.

Booked online for winter tire change over & was given notification of a 2hr appointment time…read more Arrived early & confirmed the 2hr appointment. Arrived back on site & my car was still in the same spot. They had not even started the change over... then rushed my tire change over (did receive a % of for trouble) Got home & they only changed 3 out of the 4 tires. Got ahold of closer Kaltire & they got me in directly & then also told tires were not balanced either. Went back the next day & demanded my $ back was given it, as I had documentation & photo's to prove. Would not go back to this Location Found out they had new management they need to fix many issues at this location

the worst experience at a garage totaly didn't care about the custoner. that is the first time a…read morejust a muffler cost me $1200.00 fucken hiway robbery

Had my tires changed just before winter arrived, got 4 for the price of 3. these guys did a great…read morejob, professional and all around taking the time to tell me about other issues i should address at a later date,. if you need a to get it done, yes it might be or not a tad higher, at least your not waiting for the tires to arrive then book an appointment , and hoping winter hasn't started before this happens. they work hard and should be paid accordingly , so 5 stars from me ... i'll be back soon enough .. lol

I have never used them and never will. Their drivers are extremely aggressive and dangerous,…read moreespecially in the industrial areas.

This company is great! After a low tire, 3 days after a rim change, they not only found a quick…read moretime slot to pop me in, they fixed anything that might be leaking and gave my car back fixed, and FREE. They did a great job, timely, effective, asked about my kids and didn't charge me (had no connection to them swapping my rims). Fantastic service! Long term customer care and retention is fantastic.