Had a broken sprinkler head that needed fixing, so I called Kaizen Irrigation. First off, they took longer than expected to come out - that was frustrating. When you have a busted head and water is shooting everywhere, you want someone there yesterday, not next Tuesday. The price was reasonable, though, I'll give them that. The technician knew what he was doing and got the head fixed pretty quickly once he arrived. What I appreciated was that he also took the time to adjust my Rachio controller settings without me even asking. That was a nice touch since most irrigation guys fix the immediate problem and bolt. The work itself was solid - no complaints there. The new head is working perfectly and hasn't given me any issues since. It's just that initial response time that knocked them down from what could've been a 4-star experience. Would I call them again? Probably, but I'd plan next time instead of treating it like an emergency. If you're not in a rush and want decent work at a fair price, they'll get the job done. read more

Met with Ty today to activate the sprinkler system. He was awesome, professional, thorough, timely and a really nice guy. Excellent at communication. Very reliable and trustworthy, great prices. Very happy we found our new irrigation company. Highly recommend! Thanks Ty! read more

Absolutely recommended. Very professional and reliable. Super reasonably priced as well

I needed a winter blowout on short notice. I was going to do it myself but was having issues with the setup as the blowout nozzle faces towards the house. Kaizen was quick to respond and came through with not only handling the blowout, but providing a picture of how they set it up and where I could find the right parts. So to not only handle my issue but to help me self-service for the future is going above and beyond! read more

No contact! Tried to contact multiple times, text, email etc, no response! Not sure they are even still in business.

I had a tree root strangle 2 of my main lines...an issue no other sprinkler company wanted to tackle. Ty and Adam at Kaizen came out and fixed it in a half day! I may be calling these guys for other repairs I normally handle on my own, because these guys are super nice, fast and well priced...not worth the headache and time to DIY when Kaizen can pound it out instead. Check Kaizen out, you wont be disappointed. read more

They came out once, said they had no parts to change out a standard rainbird valve! I waited over a week and no communication at all. I messaged on Yelp multiple times. I got Summit sprinklers to come out and change it in half an hour and they said these were standard parts. Wow. Not having standard parts is one thing but not communicating was subpar. Giving one star extra for coming in the first place to look at it. read more

Wow! We've tried several sprinkler companies and have finally found the winner! They came out quickly, assessed our system (after the winter), and helped us understand that the "other guys" gave us a bogus quote for repairs we didn't need. They saved us a TON of money and gave us peace of mind! They are very reasonably priced, did exactly what we needed to have done (sprinkler startup), and did the work efficiently and quickly. We will have them back out to do our sprinkler blowout and keep them again next year for our startup and repairs. read more

good value for sprinkler winterization. Very responsible company with a very high bar for service quality. Would hire them again.

We've great service multiple times! Would definitely recommend. Friendly and prompt to reply and complete services.

Turned on my water and my backflow had some mysteriously vibration. Technician came out - said it was more for a plumber to fix. Which I did. But he also took the time to educate me about back pressure / appropriate operations - which fed into my conversations with my plumber. Bottom line - for the honest assessment / knowledgeable staff / easy to work with - these guys have earned all my irrigation business. read more

Absolutely perfect experience! Gage came out to address a backflow leak and a couple non-turning sprinkler heads. He fixed the issues quickly and efficiently. Beyond that, he was so friendly, kind, and informative - he gave me some great, expert advice to help with sprinkler issues in the future. I would definitely use Backflow Testers again. read more

Had someone come out to do a sprinkler blowout, and they messed a few things up! Gage and Backflow Testers saved the day. Gage answered my RFQ on Yelp right way, came out to see the issue quickly, and in the meantime also went above and beyond to give me peace of mind my pipes weren't going to freeze and the my water wasn't going to be contaminated. When he came to make the main fix, he did it swiftly, clearly explained everything. Seems like a great guy and a great business. Strongly recommend, and will have them out in the spring! read more

Professional, knowledgeable, and timely. The owner stopped by the same day I messaged them on Yelp for a leak with the sprinkling system, and he came back to fix the issue immediately. read more

My experience with Backflow Testers has been the best experience with a contractor of any type in a very long time. Two different trips to my home were scheduled, on both occasions, the technician was a few minutes early. Having owned several houses and rental properties, I can count on both hands the number of times contractors have been on time. Out of hundreds of interactions. Ultimately, the work done was an incredible help to me fixing the issues with my irrigation system. read more

The pressure vacuum breaker(PVB) needed to be replaced since there was a crack and water leak from freezing. I was comparing the price with other contractors and Ben sent an estimate quickly after checking a couple of photos I sent. I saved a lot on the replacement compared to other contractors. No hidden fee for trip or labors. They sent me an email with the estimate showing parts and work that they need to do. The technician, Gage called before he arrived and professionally answered many questions we had and explained how we can prevent the issue for the next winter season. They also installed unions that allow us to take the PVB apart before winter comes along so that we can prevent PVB freezing again. The homeowner's worst nightmare got fixed in the best way. (Satisfied with cost, service, time scheduling, communication, professional work etc.) I highly recommend them! read more

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Scheduled a sprinkler blowout for the next day, and everything went smoothly! Great price and quick service. Thank you!

I requested a quote on Yelp and got a response from this company quickly. They had a very competitive rate for sprinkler blowouts and could come out within a few days. They were communicative and friendly. Highly recommend! read more

Great customer service and quick / reliable work done by a great guy.... He even fixed a few items he didn't need too without charging me.... read more

Great company. Fixed my sprinklers, remote control valves, and leaky backflow. Responsive, good communication, showed up early and priced right. Highly recommended! read more

I can not say enough about Gage and Backflow Testers! He was very responsive to the issue with our very old sprinkler pressure valve. It's had been leaking for who know how long (it had been covered for winter) and we knew we wouldn't be able to fix it ourselves. He came out the next day to replace the valve and walked us thru some of the issues we were having with our older system. Should we decide to replace our system (which I am sure will come sooner than later), we will absolutely use them!! read more

Ben came out about an hour after I reached out on Yelp to get my sprinklers blown out for the season. Very polite and professional and had the job wrapped up in no time and everything was about $25 less than the other companies quoted. See yall next year! read more

Were able to get to my house quickly and on time. Tech was friendly and the prices were very fair. Highly recommended - Thank you!

Professional and Genuinely honest business. Promptly answered my request for a quote with very reasonable prices and was able to get me in next day before the first big freeze last Oct. to blow out my sprinklers. Will be using their services again for spring activation. read more

Got a quick estimate and scheduled for weekend appointment -- they came out early and had the job done in less than a hour. Definitely a company I'd do business with again. read more

Prompt, friendly, and professional. Backflow testers did a great job with my sprinkler blowout service.

Ben and Gage were able to quickly schedule my winter blow-out on Friday afternoon before the first big winter freeze came in late Saturday night. No other service team could respond as quickly. I had reached out to 5 other companies on Thursday and some needed a week or more to get on their schedule. These guys are a great team and gave me a nice deal with a military discount - thank you. read more

Incredibly timely and professional. Also safe, as they showed up masked up. Thank you!

Brian was very helpful. Had good suggestions before I spent a lot of money. Brian was so informative. Explaining in detail what repairs were needed. Made the repair for my broken pipe flawlessly. read more

After waiting over a month with another company to get our sprinklers winterized we finally had it burst this morning. Called Backflow testers at 10am and they were at our door by 10:20am and fixed the problem immediately. Couldn't recommend backflow testers enough and they have our business going forward. read more

Bought a house and needed the sprinklers blowout right away before the temps dipped. Dealing with Backflow Testers was super easy and I appreciated their prompt response and timely arrival (scheduled at 12:00 and arrived at 11:59). Would absolutely turn to them again. read more

Scheduled a quick appt to blow out my sprinkler lines. Arrived on time and were professional.

I utilized this company a year ago with relatively minimal issues (they took about 5-6 days to return my call and text), once we connected. So, of course, I thought there wouldn't be any issues bringing them in again this year. Wrong. I called the company on October 4th, 2023 and received a voice mail indicating they preferred a text rather than a VM.....I then texted them (including my address, and of course, phone). I heard absolutely nothing (no return text, no phone call) until I pinged then again on October 14th. The text message said (paraphrasing) they had someone new on phones and things have been dropped. Ugh, hmm, you run a business (presumably for several years) and I complied with your communication request. Yet you tell me that you hired someone who can't figure out how to calendar a return call (much less an appointment). Sounds like a really bad job of screening if you can't find an employee to understand how the phone and texts work (as an aside, pretty much any 14 year old kid could handle those "responsibilities" without much thought). And it gets better, in their return text to me on the 14th, they didn't even mention the possibility of, you know, doing the sprinkler blowout I requested. The excuse was, "we have been fully booked for a few weeks now". So let's review, I am/was an existing customer, they completely ignored my request for 10 days until I reached out again, then told me they made a crap hire of someone who couldn't figure out how the phones/texting worked, and did not even mention the possibility of scheduling me on their calendar when they finally responded. I again texted saying that having too much business is a problem most businesses would like, and have handled successfully, by oh say, hiring additional people before the Fall season. There, problem fixed. The denouement from the company was in effect, "we don't care, we've got our business, so go slag-off". Whomever runs this business should try attending some business classes at a community college, because treating customers like crap tends to back fire over time. read more

In the middle of his busy season, Ben made time on a Sunday morning to come out and replace a bad solenoid and sprinkler head. He arrived early and was done with both fixes in under an hour, and even took the time to make sure my zone timer settings were appropriate and taught me a little about the system my home came with. He was courteous and professional, as well. read more

Gage and the team were great to work with! They responded to my initial request within minutes. We were able to set up a time for the test. He was on-time and was efficient and professional. Great work! Thanks! read more

They were incredibly helpful, super fast, and were great with scheduling. Can't recommend them highly enough!

I had a leak in one of the irrigation lines after starting up the sprinklers for the season. Found Backflow Testers on Yelp and Ben was very responsive. Scheduled a time, he came over and found out that the repair was not as intensive as initially thought. The cost of the repair was extremely fair, and I really appreciated the honest work. They will be my go-to for any future irrigations issues I come across! read more

Saved a ton of cash going with a simple fix vs. what most others recommend. Tech spent a couple of hours and found exactly what was wrong with my sprinkler system (bad valve on one line and a puncture on a other) all the other guys recommended replacement of the entire trib, this save a ton of inconvenience and $$$ read more

Responded and got to our home far sooner than expected. Really friendly and informative service. Highly recommend and will be returning to them in the future. read more

They were able to come out very quickly, and address my problem. A previous sprinkler company had left a bunch of drains open in my sprinkler system, and Backflow testers were able to come the very same day I found the problem and tighten everything down. The tech was even able to show me how to test for and fix the problem myself in the future which was incredibly helpful. Will be using them for all my sprinkler needs in the future! read more