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    Kaiser Permanente Laboratory

    2.4 (17 reviews)
    Open Open 24 hours
    Updated 2 months ago

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    2 months ago

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    10 months ago

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    5 years ago

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    8 years ago

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    8 years ago

    What can I say? Horrible service and no one cares. Taking the time to post this to give others a warning

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    8 years ago

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    Labcorp - Second waiting room for overflow of customers

    Labcorp

    2.4(81 reviews)
    5.1 mi

    This place is depressing. Nobody smiles or has any manners or compassion for people with serious…read moreissues. Hurry up and wait attitude. How hard is it to smile? Sad that society has grown cold. Wouldn't recommend.

    If you've ever wondered what it would be like to visit a medical facility run by people who treat…read morepunctuality like a myth and elderly patients like an inconvenience, look no further than this LabCorp! My 93-year-old mother arrived 10 minutes early this morning for her 8:15 AM appointment. Early. With timestamped proof. But the front desk staff confidently, and incorrectly, declared she was "extremely late." Bold move, considering their computers apparently exist purely for decoration. When we tried to show them the evidence, they gave the universal "I don't get paid enough for this" eye roll and refused to even look. Facts? Evidence? Reality? Absolutely not. Not on their watch. Then, because nothing says "we messed up" like doubling down on arrogance, they made her wait 1 hour and 15 minutes as punishment for their mistake. A 93-year-old. Sitting. Waiting. Because staff couldn't be bothered to admit they were wrong. If you enjoy chaos, incorrect accusations, and customer service so bad it could be used in training videos labeled "Never Do This," this is your place. If not, consider literally any other LabCorp, or honestly, a dartboard and a home blood draw kit might be more accurate.

    Photos
    Labcorp - Hurry up and wait..

    Hurry up and wait..

    Labcorp - Hurry up and wait attitude.

    Hurry up and wait attitude.

    Labcorp - Hallway to bathroom

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    Hallway to bathroom

    Quest Diagnostics - Waiting are and self check-in kiosks.

    Quest Diagnostics

    3.1(109 reviews)
    5.8 mi

    First time ever going to a blood draw poked twice. I did…read morewarn the nurse my vein is thin and tricky seems she didn't take note to me. This is the result I get. First poke on the left arm the nurse was not successful she poke my either tendon or muscle because there was no blood coming out. Second poke you can see my big bruise arm, she use the fine needle but she was not careful so one point the needle was 90 degrees which it cause the bruise. Sadly this is the closest lab my insurance would take and other than that make appointment beat the waiting in line. The wait room is filled with patients it's crazy. Also if your vein is like my thin and it moves. Tell the nurse using fine needles.

    checked in without an appointment, fully understanding there would be a wait. The system clearly…read morestated an estimated wait time of 30-60 minutes. Unfortunately, I ended up waiting nearly two hours with no clear communication or accountability. During this time, I watched multiple patients--also without appointments--be seen and leave while I remained in the waiting room. Every person who was there when I arrived had already been seen and cleared out. Concerned that I may have been missed, I approached the front desk and was told they were "short staffed" and that patients had been waiting since 7 a.m. Respectfully, that explanation did not align with what was happening in real time. After almost two hours, I asked again for an ETA, explaining that I had been fasting and urgently needed to use the restroom. Sarah, the staff member I spoke with, said she could not provide an ETA and showed zero empathy or professionalism in her response. This is a healthcare setting. Delays can happen -- but poor communication, lack of compassion, and dismissive behavior should not. Sarah's demeanor and handling of the situation were unprofessional and unacceptable. The lack of empathy shown was honestly appalling. I will not be returning and would not recommend this location based on this experience.

    Photos
    Quest Diagnostics - Arm

    Arm

    Quest Diagnostics - Self check-in kiosks.

    Self check-in kiosks.

    Quest Diagnostics - Lobby.

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    Lobby.

    Labcorp - Very unprofessional to just post this when patients have a difficult time walking to this location just to get turned away.

    Labcorp

    3.0(89 reviews)
    5.8 mi

    The parking lot for this building is huge and can be confusing, with so many buildings that it's…read moreeasy to lose your bearings. I actually called the office to make sure I wouldn't get lost, and the receptionist who answered was incredibly sweet and reassuring. She even tried to help guide me to the right place. The office is located on the third floor in Suite 303. Once you walk in, you simply check in if you have an appointment and then take a seat. I waited about 15 minutes before being called, which wasn't bad. The person who did my blood work was very kind and gentle. The facility itself is quite cold, so I recommend bringing a jacket. Other than that, the whole process was smooth and easy, and my results came back within a day. I really appreciate that you can check your results online and that they provide clear explanations for each value with a color-coded sliding scale--it makes everything very easy to understand. Overall, this location is so much better than the one in Alhambra, which was always a mess. From now on, I'll definitely be coming here instead.

    Terribly unorganized. Don't bother making appointment you will be waiting in a tiny crowded waiting…read moreroom over an hour even with one. The man in the front with the long hair was rude and dismissive with several people asking questions when I was there on 5/8/26. Patient care requires compassion & sympathy, they DGAF. Take your business elsewhere.

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    Labcorp
    Labcorp
    Labcorp

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    Rosemead Healthcare Center - We love what we do. Team work makes the dream work !

    Rosemead Healthcare Center

    4.9(13 reviews)
    4.6 mi
    Certified professionals
    24/7 Availability

    My mom is currently a resident here at this home away from home. I was unsure what to expect when I…read morecame here, I'm sure many people avoid trying to send loved ones here or places like this. But this place will exceed your expectations. It's very clean and well kept when you walk the hallways. The residents are taken care of well and you can see them walking and visiting each other. I was happy to see so many residents smiling as well as staff members interacting so much. My mom has gotten great care here and they always keep me in the loop of any changes in her health. They call me right away if anything urgent happens. My mom has been very stable and very well taken care of here. If you are looking for some where to place a loved one and you want to make sure they get the best care, this is the place!

    After undergoing a complicated hip replacement surgery at USC Hospital. have been recovering at…read moreRosemead Healthcare Center since July 9, 2025. My recovery has required extended care and personalized Therapy, and I've been extremely satisfied with the support I've received here. the staff has been professional, kind, and attentive, especially the therapy team who have kept me motivated and focused. The facility has also handled all my follow-up doctor appointments, and transportational needs, keeping I'm actually thinking of taking one of the patients here for my family informed every step of the way. Overall, the care here has been excellent. I would highly recommend Rosemead Healthcare Center to anyone needing short term rehab rehabilitation after surgery.

    Photos
    Rosemead Healthcare Center - We love staff birthday parties

    We love staff birthday parties

    Rosemead Healthcare Center - Martel Cabadas administrator and Robert David Director of Nursing

    Martel Cabadas administrator and Robert David Director of Nursing

    Rosemead Healthcare Center - Facility offers 3 bedrooms and 2 bedrooms only.

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    Facility offers 3 bedrooms and 2 bedrooms only.

    Kaiser Permanente Laboratory - laboratorytesting - Updated May 2026

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