I am aware that this Kaiser location has closed and the Baseline location is now the sole Boulder location. However, since this has been the place where I primarily received medical treatment during the time Kaiser was my workplace insurance, I am copy/pasting my comments about Kaiser to this location. I had originally and erroneously placed my comments in another city's Kaiser location on Yelp, as it was my first Yelp comment, and I did not quite understand Yelp yet. The original comment, dated October 2, 2007, is below:
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My son was born while I had KP insurance, and he is almost 30 now. I have had KP coverage on and off during that time, enough to see the changes that have occurred during that time. KP was pretty decent at the time my son was born. Unfortunately, it has gone downhill since that time. There are still great doctors and health practitioners that somehow end up employed by KP, but the difficult and potentially deadly stuff that happens to people seems to come from the corporate entity...from policy and protocol that the doctors apparently must strictly follow.
Very fortunately, my employer recently ended its relationship with KP due to some of KP's policies that did not mesh with their own healthcare philosophies. So I was liberated. The new HMO I'm with is magnificent so far.
But it's been several months, and KP still sends me letters. Not about money, oh no, they're semi-threatening letters about a particular health condition they diagnosed some time ago. I've since had a clean bill of health regarding that condition, actually, probably due to some preventive and alternative health approaches I was doing.
These aren't just regular letters. They're registered letters, where the mailperson comes to the door and a person has to sign for them. One just came today. I called my local KP office, the # that was on the letter, right away. The person I spoke to was very pleasant, and trying to be logical and reasonable. She pointed out that they had acknowledged I was no longer with KP as an HMO. She was trying to justify the rationale for them continuing to send me their letters, by stating one of their corporate protocols. I told her that they needed to stop sending me letters immediately, as I am considering this harrassment, and will hire an attorney if necessary to get them to stop contacting me.
She then stated she would do everything she could to be certain that KP will not contact me anymore.
Here's to my health, and all of yours. Let us thrive, somewhere, far away from Kaiser Permanente.
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